I have been a patient at Valley Pain Consultants Estrella location for nearly 4 years. The…read moremedical and office staff have always been kind, respectful & professional. However, as for Dr. Marc Soloman and his NP Dien, "professionalism, respect & compassion" evade these two individuals.
At my last appointment both men displayed disrespectful & unprofessional behaviors, lacked knowledge & apparent communication between themselves, and with me as the patient, pertaining to my medical records and issues. Both men, became aggressive and hostile towards me, telling me, amongst many other things, that "I'm kicked out of pain management and can leave." This is something that I have discovered after doing some online research, that Dr. Soloman has a history of doing to a MULTITUDE of other patients under his "supposed care." As well as having an extremely overall poor rating of a 2.8 on a plethora of multi-media & medical platforms via the Internet.
I was abruptly dismissed because I dared to take NP Dien & Dr. Soloman to task over their lack of knowledge, communication & record keeping. I have multiple skeletal and spinal issues, including osteoarthritis, RA & multiple surgeries, including a double fusion of my lower spine, all documented. I have requested no opiates in close to 2 years, & have only used opiates a total of 3 months in all since being a patient at VPC. I have only requested epidural blocks and/or cortisone shots to help me manage my pain. Last I looked, they are being paid very well to provide me medical care. They by no means are "doing me a favor."
Due to their grossly arrogant & unprofessional behavior, I find it absolutely necessary to file a formal complaint/grievance against Dr. Marc Soloman and NP Dien with the Arizona Medical Board. I spoke with the Office Manager of VPC at the time of this incident (and she is also a witness to Dr. Soloman's actions i.e.throwing my MRI results down on the medical tray in front of his Office Manager and myself telling me "You're overreacting. You can leave!" And then storming out of the exam room like petulant child, instead being a PROFESSIONAL ADULT & speaking to me about the matter.)
After Dr. Soloman's unprofessional display, the OM was apologetic & told me she would speak with the both of them and call me later that day. It has now been 2 weeks and I am still waiting for her call, that apparently isn't coming. I then proceeded to voluntarily discharge myself from Valley Pain Consultants Estrella & let the front office staff know why I was doing so. Not only was Dr. Soloman & NP Dien behavior insulting, but it was hurtful as well to have someone, especially a doctor, that I once had the utmost respect for, to literally become a Dr. Jekyll & Mr. Hyde right before my eyes.
This kind of behavior from a Doctor especially one who is dealing with patients, like myself, who are suffering from chronic pain, for lack of a better word, is disgusting. Perhaps the AZ Medical Board should do some of their own research into Dr. Marc Soloman's deplorable behavior, as I did & read up on the mountain of similar complaints against Dr. Soloman from so many other patients he has mistreated & "kicked out" of Valley Pain Consultants Estrella location. Shameful.