This office provided excellent care for me today. The PA was…read morevery good, listened well and was quick to understand the issues and symptoms. They cannot do labs, or write for scans so they are limited in what they can check for, and he did suggest I follow up with the ER so I could get those tests. Hope I don't have to, but I would go back there for sure.

By far the worst customer service I have ever experienced. My husband and I came in with my 8 month…read moreold daughter who was very sick and had been throwing up all day. We got there 15 minutes before they closed and the lady was SO RUDE. I understand we got there late but she at least could have been kind about her not being able to see my daughter. As soon as we walked in she looked at the clock above me and said "um we're closing??" with a tone that made me feel dumb for coming in when all I was trying to do was get care for my baby. She huffed and puffed and told us to go to the ER instead and kept talking to us with a rude demeanor, like she was appalled we would even come in. I used to be a server and if someone came into the restaurant even 5 minutes before closing we would still have to greet them with a smile and provide them with our service. I didn't catch her name but I just remember her having black hair. All I have to say is- don't work in health care if you really don't care about the health of people and only care about the moment you get to clock out.

There appear to be 2 listings for this Urgent Care office near Fry's Foods on 91st Ave/Union Hills…read more This office provided excellent care for me today. Very good PA that helped me. THEY OPEN AT 8:00am. This listing says they open at 7:30am.

I was supposed to have a telehealth appointment at 8 am. I sat in the zoom call for over an hour…read moreand the provider never joined. I hung up and tried calling their phone number twice at 9 am and it sat and rang and rang then went to voicemail and said the box wasn't able to accept messages. It's a waste of time when you are sick and actually need help. When you have scheduled appointments they should show up but they don't. There is no way they were that slammed as soon as they opened to not join the telehealth

When I asked for the nearest Banner Urgent Care near me I couldn't believe it was rated so low but…read moreI have never had a bad experience with Banner. I did not have an appointment but was in and out in 40 minutes. The people were wonderful.The PA on duty last name was Smith. She was great very informative and caring. I will definitely be using them in the future and will send my neighbors there also.

Horrible service takes 2 hours to get a physical lady was in the front horrible experienceread more

They were terrific. Friendly and fast and helpful. I was seen by Heather up front who very kind…read more Michelle the assistant was also very nice and dr Saygan took the time to help me without being rushed l. More like this and i might start believing in the profession again. On 4th of July they were even ready with a pharmacy recommendation since most are closed today. Thanks

Best service at an urgent care we have ever had. They were polite, friendly, and quick. We were in…read moreand out within the hour. Staff was kind and welcoming!

These facilities do not have actual physicians on site. Meaning no one in the building has actually…read morecompleted a residency program. NP's and PA's should never be allowed to practice alone as they do not have any where near the level of training or competency that physicians acquire over the course of their medical training programs- MD's or DO's have. I would not recommend going to ANY of these urgent care facilities.

I had made an appointment the wait was about 40 mins compared to walk ins the walk ins were an hour…read moreand a half wait. There wasn't a lot of stuff to sit down and when I got called the staff was very friendly and caring I had got the help I needed but when it came to being discharged I had waited an hour and I decided to come out to see what was going on and that's when they gave me my discharge paperwork to leave so yeah not what I expected

The ease of appointments are the only reason I continue to use Mr Dr Now…read more Our practitioner Krystle Ray is amazing. However if you have any kind of question you might as well forget about getting any help. The practitioner will not receive any messages via email or thru customer service no fault of theirs. they simply don't get any communication from customer service platform. You must book an appointment and pay fee for literally anything you need including a refill, insurance authorization or an error with bloodwork they wrote orders for. This is definitely a management/corporate issue that needs addressed.

Misdiagnosed. Received referral to specialist cost nearly $1k for a 5 second procedure that should…read morehave happened in their office.

Luis is the most caring and compassionate doctor I have ever seen. He listens to everything and…read moremakes it clear he wants to help.

Carlos is incredibly knowledgeable, but also exceptionally detailed in his approach to healthcare…read more He takes the time to thoroughly explain medical concepts and treatment options. He never rushes through appointments, unlike most large clinics. Will definitely recommend to friends and family in the Phoenix area.

Booking an appointment online for the same day was convenient. It was my second visit with my…read more13-year-old son, and the doctor kindly spoke with me before proceeding to ensure he could assist us, especially since we don't have insurance. The doctor was both thorough and amiable during the visit.

Came in since it says walk in. They said they were full but made out the paperwork. I was only…read moreallowed to stay inside for 30 minutes then was told had to wait outside. He just called me, I am 5 minutes away and he said I had to be out in the parking lot. It is over 100 degrees and I would have to be out there like 4 hours!

They always cancel my appointments at the last minute and I am left scrambling to find a new one.read more

I've visited this minute clinic 4+ times in the last 7 years, good experiences every time. I've had…read moremy kids checked here, & myself for normal cold, flu, secondary infection stuff. If you reserve your wait time online, then check in when you get there, you will be seen in a normal amount of time. A lot of reviews are bad because people don't expect to wait for healthcare & they don't want to pay normal rates for it... $70-$99 without insurance is normal. Update - I went in today 3/28, the Minute Clinic portion is beautifully remodeled, I saw two providers, was called in at my appointment time, received excellent care, will be back again if needed!

The staff here really cares and values you as a patient. I am able to work with my doctor to…read moremanage my health and I never feel like they are talking at me. They have late hours, Saturday hours and walk-ins (so I don't have to go to urgent care). They do all their blood work on site, there is an attached wellness clinic with dietician and diabetes meetings. I have been going here for years, and I now know they value of a good doctor and their team. On several occasions I have referred my doctor to someone else and they too love this place, so will you.

I was visiting my grandmother and she needed to see someone, because she was having difficulties…read morebreathing due to allergies. I found the place on YELP. Info here said they were open until 5:30. We arrived at 4:45. The receptionist was curt, said to wait a moment, when I asked if we'd come in the correct door. We sat down, waited. When the receptionist decided to deal with us (only one other person in waiting room), she said they were closed, but would go check with the doctorS. 5 minutes later comes back, ignores us, goes to phone, then when she gets to us, it's almost 5:00. She says they're closed. Doesn't even try to help and doesn't tell us that there's an ER around the corner, which turns out to be wonderful, but we found it on our own. I would give zero stars, if I could, so we'll say the one star is for the setting, which is deceptively beautiful.