I am writing to share feedback regarding my recent visit. Upon arriving, I was not acknowledged by…read morestaff and felt ignored for several minutes. When I was eventually assisted, the interaction felt unfriendly and unwelcoming, which was disappointing as this was my first time visiting the office. I was not seen until approximately 15 minutes after my scheduled appointment time on top of getting there 15 mins early. The first staff member I encountered during my walk to the room my visit was very kind and welcoming, which I appreciated. The provider I was scheduled with was professional and direct; However, I was concerned by the way information regarding prenatal care was communicated. I had only found out that I was pregnant two days prior to this appointment, and my intention for the visit was to confirm the pregnancy and receive guidance on next steps, including when to begin prenatal vitamins. During the discussion, the provider strongly emphasized the risks of not having started prenatals already, including mentioning spina bifida and other serious complications. Given how early I am in the process and the purpose of my visit, this approach felt unnecessarily alarming rather than supportive and educational. Additionally, my experience with the phlebotomist was concerning. She did not provide any warning before inserting the needle and displayed poor bedside manner throughout the process. When I mentioned that I was feeling faint and asked if she was almost finished, I was told that it was a "mindset thing," which felt dismissive and inappropriate given the circumstances. Overall, I left the office feeling upset and in tears. This experience did not meet my expectations for compassionate patient care, especially during what can already be an emotional and vulnerable time. As a result, I do not plan to return to this location. I hope this feedback is taken into consideration to improve the experience for future patients. I want to clarify this is about Suite 220 in the same building it was Dr. Daniel Hu's office and I saw nurse practitioner Erin Baker I couldn't find any other place to leave a review for that office

I am a high risk pregnancy with twins, I was also told by my high risk doctor that I have a…read morecomplete placenta previa Dr. Austin never told me I had this issue, and when I mentioned it to her she got really defensive and was very dismissive with all of my concerns.

I'm here now. My appointment was at 10am, it is now 10:30am. My husband and I arrived early to an…read moreempty waiting room, we checked in and sat down. 4 other couples came in after us and have been taken back. We are sitting here still waiting for what seems to be no reason. AWFUL experience for a first time anxious mom. DO NOT RECOMMEND. Update: Medical staff is not very friendly or welcoming, little to no time to ask questions before you're pushed out of the door. May be the worst experience I've had with a doctor.

BEYOND GRATEFUL for Dr. Shah and his staff! His team, including his partner physician are truly so…read morehelpful. I wouldn't recommend any other gyno in the valley! Dr. Shah, being a retired preferred surgeon says it all. His experience is profound and he treats every item in need; ultrasound, blood work, injections and more ALL in one place! Only downfall, is Dr. Shah only comes into Maryvel clinic on Thursdays! I'll make the drive and he is well worth the wait. I'm thankful of his knowledge and help in every facet! Even his referrals for surgery were profound! Thank you.

I've been a patient of Desert West for over a decade. I was referred to Dr Oehler after a past…read moretraumatic experience elsewhere. She has since retired but that woman was amazing! Gentle, sweet, caring.. she followed me through my first pregnancy and would call me at home with news if it wasn't great. Dr Goad delivered my first baby and she's now following my second pregnancy. She takes the time to listen, is very sweet & just awesome. I feel like she's someone I've known personally for years. Wonderful bedside manner. Front office is always kind, appointments easy to make... I would recommend Desert West to anyone

Wish I could zero star. 2 hours of wait, after staff told us doctor see you soon. Then they told it…read morewas an emergency. Reason seemed silly. We could have gone out had breakfast and come out. Terrible service, not considerate

I wish I could give five stars based on the interactions I had with some staff however I can't. The…read moremoment we walked in the waiting room was full. There were children screaming everywhere and a man there with his wife talking on his phone basically yelling at the person on the other end. We got lucky to find a place to sit when a family got called back. It just wasn't a good environment especially when you're stressed about your pregnancy and there for the first time to help get answers. I just wish the front office staff would have stepped in and asked the man on the phone to take it outside and for the grandma with the toddler who was screaming for 20 minutes to go out as well because obviously these people don't have common sense. However, what kept this from getting no stars was the ultrasound tech Rene and Dr. Strong. I could tell right away on the ultrasound that there was no heartbeat and that our baby was gone. Rene was very kind and allowed us to sit in the room while she went to find Dr. Strong. She came back a few minutes later and said she wouldn't make us wait in the waiting room for the doctor and instead found an unused room for us to sit in so we could grieve in private. Her demeanor and kindness was much appreciated. Dr. Strong had a good demeanor as well and he really took his time. There was nothing he could do of course but he discussed what our options were and answered our questions. He said he would try to call my referring OB before they closed (in 5 minutes) so that they could manage my miscarriage and he lead us out a separate exit so that we didn't have to walk back through the main (chaotic) waiting room. My referring OB called me right away this morning to get me in so I appreciate how quick this office was with sending the reports over.

Very disappointing and upsetting experience. My wife was referred here by our OB during pregnancy,…read moreand instead of feeling supported, she left appointments emotionally stressed and afraid. In our experience, the communication was unprofessional and unnecessarily alarming. We felt information was presented in a way that created fear and pressure for more tests and labs, instead of giving clear, balanced guidance. Thankfully our first baby was healthy, but we experienced the same pattern again during the second pregnancy. Pregnancy is already emotional and stressful. Patients deserve compassion, respect, and honest communication -- not to feel like they are being treated as an invoice. We are seriously considering filing a formal complaint with the medical board.

Highly recommend! Carol and Mary are fantastic. Calming, empowering, knowledgeable, skilled…read moreand attentive. You will not regret doing a home birth with these two wonderful women.

Carol is been such an amazing blessing to our family. I moved from New Zealand to the USA, where…read morebirthing is mid-wife led and I searched google for a midwife, while still living there in Phoenix and found Carol, but I truly believe it was a God-destined relationship. She has delivered two of my children and will be delivering a third very soon. She is supportive, easy to communicate with, extremely knowledgeable, and makes home-births an amazing experience.

If I could give zero stars I would. Was told by dr Boyce that my c section would be the following…read moreMonday over a virtual visit because I need a c section due to health risks. Turns out he never even put in the paperwork for it to get started, man clearly doesn't care about his patients or his job. Literally have everything planned, arrangements were made for my animals, time was taken off work for my husband. now my husband is at risk of losing his job if he takes any more time off even with "paternal paperwork" that they just kept saying they'd give us. Like I don't understand what is so hard about putting in paperwork when you're literally sitting your ass at home making thousands of dollars a month to talk to women over the phone. Beyond fucking stupid. Find a different obgyn because all mom docs I've gone to I've had a similar experience. Fire dr Boyce as well.

Haven't seen the same provider twice after about 10 visits. Hard to build a rapport that way or…read morefeel comfortable. Impossible to reschedule after they cancel your appt because of bizarre scheduling methods. Couldn't complete an anatomy scan that anyone with training would have been able to. Came to my appt 15 mins early as requested to locked doors. Doors didn't unlock until 5 minutes past my appt time because the employees were supposedly on lunch. This office does not even have a portal to see your results or communicate with a doctor. I've waited 8 appts now to find out the results of a Pap smear. I could go on with other odds and ends...

I have to update my review after switching locations, I LOVE the MFM from scottsdale office I was…read moredisappointed by the Glendale location!

I had the wonderful fortune to become a repeat client of Morgann's with my fourth child. This is…read morethe second baby who has been under Morgann's care and I am deeply grateful for her, Deidre, and Taylor. You will not find better midwifery care if you are seeking an at-home birth. This was my second natural, unmedicated home birth, and the first baby who did need some assistancMorgann was calm and collected through it all, and because my baby's heartrate stayed steady she allowed me to labor at my own pace, and only intervened when I asked for help. Through the course of my pregnancy Morgann and her assistants listened, gave great recommendations and made my little family feel welcome. Her office is beautifully set up for children to play quietly while we go through our appointment, she has snacks available for the mamas who need it, and it feels just professional enough while being cozy and welcoming.

We just completed our final postpartum visit with Morgann and it's so incredibly bittersweet. I…read moreknew within minutes of chatting with Morgann (I was only 8 weeks pregnant at the time!) that she was the right midwife for us! She is caring, strong, so well informed, a perfect blend of hands-off physiological support with modern medicine, and she's wonderfully fun and wholesome. We had the privilege of working with Deidra as well and I adored her sweet and caring nature. I always looked forward to seeing them both and I'll miss seeing them regularly now! Morgann and Deidra have been such an incredible foundation to our birth team and we couldn't ask for better midwives to help us bring our first baby into this world. We felt so loved, supported, informed, and empowered throughout our experience to make the best choices pre and postnatal for myself, our family, and our sweet baby girl. In the midst of a very long, first labor Morgann gave me some of the best motherhood insight I think I'll ever receive-- she encouraged introspective thinking and gently guided me in knowing and trusting in my own "mother's intuition" vs personal anxiety/fear. This insight helped me make a tough choice to choose an intervention I hadn't wanted initially (breaking my waters), but ultimately was the right choice for me and my daughter, Ruby to finally progress our labor and deliver her despite my own anxiety over how it may intensify labor which already felt overwhelming. Our conversation around this was quiet, loving, gentle, compassionate and had zero pressure. It still brings me to tears to think about and I'll cherish it forever! Morgann is not just a medical support, she has celebrated in our joy, she has been a shoulder to cry on (in labor and in postpartum as my husband struggled with life threatening medical issues), she's given clarity, choice and informed consent, and she's no-nonsense direct when it's needed (like when our baby decided at 39 weeks to be breech for a bit!). So invaluable! Thank you, to both Morgann and Deidra for your love and support. Our family is so blessed to know you. I feel tremendously happy for every family in the future who will be supported by you and God willing, we'll see you again soon for baby #2!

If you're able to get through to someone and get an appointment scheduled the care you Teri's…read morebeyond amazing. However, if you need to contact your provider and aren't an expecting mother, be prepared for it to be a challenging adventure.

I like my doctor but the front desk women ( yes multiple) are absolutely horrific. I'd think they…read morehave tenure with the rude and arrogant behavior. Even the office manager is horrible. She couldn't care less when I made a complaint. Obviously this is their culture in the front. Go elsewhere.