Debora, Braden and the receptionist, the three people I encountered, were all exceptionally…read morefriendly and helpful. Debora steered me in the right direction regarding padding for underneath a Turkish rug and Braden cut it while I waited which was much appreciated.

We had a runner installed on our staircase and the installers did a phenomenal job. They were in an…read moreout in a heartbeat and left absolutely no mess. I much appreciate at the service and the efficiency.

Good prices and some interesting stock. I've also bought tile, faucets, light fixtures and a rug…read morethere.

This place has pretty much anything you would need for home décor. We ended up getting a vintage…read moretruck to use as a coffee table. It seems legitimately old and worn, if its a reproduction someone has some serious skills. I read that a lot of items come from Asia (I saw a lot from India) and apparently they have buyers that just go out and look for this type of eclectic furniture in bulk and one offs. Rugs are some of the best deals I have seen (good quality and good price). If you need a piece to really stand out (and no one else has) this is the place to go! They also have free popcorn and fruit drink in the front for customers!

Lee was a great help finding us the perfect Persian rug for our dining room…read more The rugs in his gallery are of the utmost quality and beauty. As we redo other rooms in our house, his rugs will be the focal point. We shall return time and time again.

I spent a significant amount of time shopping for a traditional design rug with little success…read moreuntil I went into Persian Rug gallery. If you want a classic quality rug this is the place. The hardest part of the experience was trying to decide what I wanted as I was a bit overwhelmed by the selection. It was more of an art gallery than a rug store, and I mean rug, not carpet. I learned much about what a quality rug was about and how to buy one. You really have to experience a rug before you spent the money. Feel the top and bottom, examine the construction, see the colors under various light and the reflection at different angles Even if you're not in the market to buy at the moment, you enjoy art, like beautiful things, then stop by and take a look at what I'm talking about, it will be time well spent. Say hi to Ali for me as he makes the whole experience pleasant and fun.

I am definitely referring my friends & family to Fazel Rug Gallery for their oriental rug…read moredecoration/design needs, in Ohio & even out of state! Fazel Aria, the owner, is so knowledgable & friendly. He was patient during my search & didn't make me feel pressured to buy (which I really appreciated). I was even able to take the rug home for a trial run before buying it. As if all that wasn't enough, he worked with our budget too which was appreciated. We walked out of there with a beautiful wool & silk Agra rug for our formal living room & will be going back soon for our dining room redecoration.

From the owner: We carry large selection of handmade rugs new or antique no sale, pressure unique want to kind and…read morewe do give free service in house trial and we educate client, about our rugs.

Was visiting in Atlanta, my sister took us there...WOW! Makes me want to fly back there & rent a…read more U-haul truck taking my treasure home! Beautiful furniture, some slightly damaged w/ low prices, but nothing that cannot be touched up. Other items are brand new in boxes. Definitely worth a trip!

Beautiful items at great prices! I bought a compass table to be used in my Nautical themed theater…read moreroom. The cachet pot was SO beautiful; not sure if it will be used for a candle or flowers. This is s great store with something for everyone! The daily specials are the best deals; most other items are about 50% off.

A discount/savings-forward home furniture and decor store. Most of their floor is dedicated to beds…read moreframes and couches, but they also carry rugs, wall art, baby furniture, bookcases, end tables, gazebos, outdoor furniture, and more. They primarily carry Ashley furniture, but they have a few other brands as well. Note: Do be aware there's a knife store inside the furniture store flying "Don't Tread on Me" merch. PROS: -Fantastic pricing! Remember: the blue tags mean the price listed on the tag is HALF OFF. (I only found that out halfway through.) I thought $130 for a tall bookcase was pretty good, but once it was halved, that's just ridiculously good now. -Really friendly service. They clearly know the line between "being helpful" and "giving you space to explore". They popped in every 20 minutes or so, but they mostly kept their distance to allow us to sit on and discuss all of the different furniture. -Different ways to get your furniture. They don't offer delivery themselves, but they have a company they suggest using and all the details about how to use it. They have show models you can take home that day and other options you have to order in and wait for. Good options. -Good clearance selection. It's definitely a hodgepodge of stuff, but it's a CHEAP hodgepodge of stuff. They have lamps, chairs, couches, gazebos, auto parts (?), and more. It's a whole bunch of random stuff. CONS: -I'd love to see their pick-up hours extended for out-of-towners. They close pick-up at 6pm, and we weren't able to make it out of work and make the drive to get there by 6pm (traffic at rush hour is intense!). We'd have to come in on the weekend or take a day off work. -Otherwise, nothing! We didn't come away with anything, but they had a great selection of items, and I think this was probably one of the best places to start our couch shopping. We'd be back if we were looking for adding new furniture.

The salesperson was fine. The wait for the ordered couch was 7-8 weeks which I understood…read more But, now that I have the couch, there's a big problem that I can't seem to get any help. I had to pay for the delivery. I had to pay extra because I used a credit card, and extra for them to for the set up. The center portion of the couch is not on right. After several calls to the moving company (Queen City Delivery) who was recommended by Bargains and Buyouts, and several calls to the furniture store I'm at my wits end.I even went to the corporate website and used the email address that they advertised (many times to make sure of the address)the email was returned as undeliverable. Left my name several days ago at the store and the manager was supposed to return my call but has not. Frustrated and abandoned by the company.

Nice knowledgeable people working there. Good selection. Service oriented. Easy to find.read more

My experience with this company was a good one, from working with Ray on my custom order, to smooth…read morecommunication and delivery. I am very happy with the quality of my shed and the fair pricing. Thanks!

Be aware of the Policy of this store. If you purchase from here and your item dosen't fit where…read moreyou planned it to go, You are stuck with it. No assistance from the store. No exchange for a smaller piece, no returns, not even an offer of return with a store credit or restocking fee. And they dont return phone calls.

I wish there were a way to give zero stars. On 2/24 we ordered a Bassett sectional from Shauna at…read moreSJB. We paid in full, over $5700, using our credit card and were told our order would be delivered in 6-8 weeks. On 5/25, after contacting them several times and being told they had no idea where in the process our order was, we contacted Bassett directly and were told 1) our order was not even placed until 3/30 and 2) our order was not even in production yet. We were assured by Shauna at that time that if we did not cancel the order with them that we would have it in June. On 6/28, my husband went to the store and was told, again by Shauna, that they did not have the order but they could surely have it in July. Also, that they are moving, which was evident by the appearance of the showroom, but couldn't give out a forwarding address yet. He asked then that the order be cancelled and we be given a full refund. We will see if this company has any integrity, and returns our money after this debacle.

Late posting this review, but I promised Myself I wouldn't forget!…read more AMAZING customer service! Totally personable and eager to help get us what we needed! I'll definitely be back for furniture in the future!

We purchased two couches and two ottomans. We weren't sure about purchasing these items due to…read moretheir, "All sales are final_No refunds" policy and not knowing how long it would take to receive the furniture. The salesman repeatedly told us, "I wouldn't lie to you" and "you have my word" in regards to being able to cancel the order despite their store policy. He even wrote, "has word" next to the policy on the invoice statement. After asking to cancel just one of the ottomans 3 months later it turns out that they would lie to you and that their word doesn't mean a thing. We were instead given excuses about why we couldn't get our money back and they couldn't understand why lying to their customers to make a sale was bad for business. They don't deserve anyone's business.