BUYER BEWARE : the owner and daughter, Alejandra goes by AJ, not only do not follow up on warranty work, they do not even stand by the work they perform in house. Very poor business ethics. Stay away from doing business with this business. read more

I can't say enough about the customer service at AZ Toy Brokers. Alejandra is always ready to help with questions about anything that you need to know about the golf carts that she has. She always is available and ready to help you and is excellent with making customer service her main priority. Eric, who is employed there, is top notch. He is very knowledgeable about any questions that you may have with the operation and mechanics of the golf carts. This store is the place to purchase a golf cart if you want a fair price and want to deal with professional people. read more

Everything worked out perfect!!! Such a friendly nice family owned local business!!! I'd recommend AZ Toy Brokers to anyone!!!

When you purchase ANY vehicle, you're not just buying the product--you're investing in the SERVICE and PARTS SUPPORT that comes with it. You're buying the promise that when mechanical issues arise under warranty, the dealer will provide timely, professional repairs. That's the foundation of vehicle ownership. AZ Toy Brokers completely fails this fundamental obligation. They refuse to invest in basic parts inventory, lie about parts availability, and operate a "customer hostage" business model where YOUR expensive cart sits broken on THEIR schedule indefinitely. This isn't just poor service--it's a deliberate business strategy to avoid the service obligations they sold you. Our $11,491.86 nightmare began July 22, 2025. After just 2 miles, we noticed brake fluid on our garage floor from a cracked brake fluid reservoir not detected because a "thorough pre-delivery inspection" was obviously not conducted. For 63+ days we fought for warranty service while they claimed parts would take "3-4 weeks to get parts." We proved this was a LIE by ordering the identical part ourselves--it arrived in 3 days from Maryland. Six broken service appointments with zero courtesy calls. Systematic blame-shifting to Evolution manufacturer while every other Evolution dealer we contacted stocks parts and provides prompt service. Their technician was so incompetent he SPILLED MORE brake fluid on our garage during a botched repair attempt, causing additional property damage. TWO separate instances destroyed our pristine garage floor coating: first from their uninspected defective vehicle, second from their incompetent technician's spill during failed repair. Store manager Devon photographed the damage himself--undeniable documentation. Yet CEO Scott Stallard in Phoenix resorts to gaslighting to avoid accountability or to pay for floor repairs, blaming the us for damage HIS uninspected & defective product and HIS incompetent staff caused. When we appealed to Stallard, he responded with aggressive intimidation tactics--talking over us, refusing to let us speak, deliberately confusing timelines to avoid accountability. This is how ownership treats customers who demand basic responsibility for property damage they caused. Yes, the fliid leak is now repaired thanx to a local mechanic and $125. 94 out of our pockets, but they refuse to compensate us for the property damage they caused, or the 63+ days their Business Model caused us to own a non-functional $11,500 vehicle. You're not buying reliable transportation from AZ Toy Brokers--you're buying months of lies, broken promises, property damage they won't repair, incompetent service that creates additional problems, and psychological manipulation from ownership when you dare demand accountability. read more

Update Feb 10. Trouble shooting over the phone with the mechanic from Peoria office. He is thinking that it's one part that needs to be replaced. That was over 10 days ago. Scott from Scottsdale is only taking my text msg. In the meantime the golf cart is still seating in the garage with no ability to move forward or backward. Update Feb 25. Switch part came in and was installed. The golf cart is now operational. This problem should have been taken care months ago. Never want to see the Lake Havasu people again. read more

Purchased an Evolution Forester from the Scottsdale location. Everybody was very nice and helpful. The staff has been great and responsive to all my questions. They helped me register the cart so it was street legal and dropped it off to the house! Recommend to anyone looking to purchase a golf cart! read more

AZ Toy Brokers - Golf Cart Dealers Near Me - Scottsdale, Arizona

My wife and I recently had dealings with the Tucson Dealership. We went into the showroom and were greeted by "Tom" the manager. We gave him a $500 deposit for a Evolution 5 four-seater golf cart. After we had taken delivery of the golf cart, we realized that he did not deduct our deposit from the final price of the cart. I called his attention to this, and he responded, "I guess I owe you $500 dollars." He stated that he sent a check to our mailing address. We haven't received that check yet and it is going on two weeks now. read more

Shopped around at various Evolution dealers and found that Scott and his wife at AZ Toy Brokers were a please to work with. Purchased 2 carts at the same time, great value and customer service. Would highly recommend. read more

AZ Toy Brokers - Evolution 6 seater and 4 seater - Golf Cart Dealers Near Me - Scottsdale, Arizona

Original post 11/05/2022: Customer service and maintenance is horrible at the Tucson location. We bought a beautiful, brand new 2022 Evolution cart from the Tucson location; it was delivered the next day with mechanical and structural issues; missing keys and blue-tooth mic clip. The day after is was delivered, I attempted to start the cart; the key would not engage the start mode. The entire switch rotated around its space and then, the ignition switch and key fell into the dash. I had to remove the dash to retrieve the ignition switch and the key. Next, the windshield would not raise up as the upper frame of the cart was not together correctly. The upper frame was attached cock-eyed; not flush to the attached frame, not allowing the shield to raise freely on one side without prying the canopy upward for clearance. The long, front rearview mirror was not attached correctly; there are missing screws. While driving, the mirror shakes so badly, it is useless. The cart is supposed to be street legal but without working turn signals, I don't think so. Yes, the turning signals do not work. No telling what other issues the cart may have as I have put the cart into the garage and it has been there unused for the past nine days. I texted Akua, from the Tucson location about all the issues and she said she would be at our to fix it at 9:00 the next day. Akua was a no-show and a no-call. The no-show and no-calls went on a couple more times until I got fed up. My husband and I both have called the Tucson location, left voice-mails, and texted may, may times with no responses. Finally, today, I contacted the Scottsdale office. Heidi (a very helpful and apologetic person) got in touch with the owner Scott Stallard. I am supposed to have service today by noon. We shall see...I did tell Akua that I want all issues fixed today or I will cancel my payment and they can take back their golf cart. I will follow up if and when a positive conclusion is reached. 11/10/2022 - Follow up to my 11/5/2022 post: On November 5th: Akua came out to fix the issues. Akua said the cart's hood was defective and a new one was to be ordered. Akua said the windshield, ignition switch, turn signals and the long overhead rearview mirror are now fixed. After Akua left, I started the cart and the backup camera no longer worked. As I drove the cart down the street, the screws she put in to hold the long rearview mirror, fell out. As I drove along, the windshield shakes to the point there is a loud rattle; it is missing two parts. The acceleration is now very slow to start. I texted Akua right away to let her know of the additional issues. She stated she would be back on the following Monday or Tuesday. On November 8th: I texted her to see when she was coming back to fix the issues. Akua texted, the roof was ordered and we would be her first appointment the next day. That was two days ago and although I have texted and called her, she has not answered my calls, responded to my voicemail or text messages. On November 9th: I've had enough... I called my credit card company to dispute their charge. My credit card company is now in charge of this issue. read more

AZ Toy Brokers - 2022 Evolution Golf Car - Golf Cart Dealers Near Me - Scottsdale, Arizona

My husband and I absolutely love our Evolution golf cart we purchased last month. From first contact through delivery it was such excellent service. Alejandra was so knowledgeable and put me right at ease when test driving. She answered all my questions and made sure we had the right golf cart for our needs. I highly recommend purchasing from AZ Toys Brokers. read more

Went in here to look at golf carts. We noticed one was "on sale" so we checked evolution's website and it was cheaper on their site. Brought it up to an employee who I may add was not very knowledgeable or enthusiastic about anything golf cart related. Her response was "okay we can sell it to you for the online price." So you can sell it to me for what is actually worth instead of your raised "sale price". Wow thanks so much. Stay away from this place! read more

Awesome experience from start to finish. Went in to look at golf carts to get an idea of what was out there. Left in love with one and it was delivered the following day. Scott was extremely knowledgeable, not pushy, and efficient. The inventory here is amazing. You won't be disappointed. Also-no need to shop around because AZ Toy Brokers has the best product and the best price in the valley. read more

Our golf cart shopping experience was so much fun! Toy Brokers had so many options in stock and Scott was more than knowledgeable! He helped us find the best golf cart for our family and made it perfect! He even dropped it off at our house within a few days! We've recommended to family and friends and everyone has been super happy! read more

Was sold a cart and died within a week and was told sorry. Please stay away from this company. I bought this cart for my mom and now she has a non working golf cart within a week of buying. I would suggest researching before using this company. read more