Not so much the Icon Superstore, but rather the Icon golf cart. I've now had battery issues 2 times…read morein 2.5 years. They were replaced once and a few months ago the replacement batteries began having issues. I was told they only replace batteries once under warranty. I'm now having other issues which need to be addressed. I'll be working with an independent shop for the repairs. If I had "do overs", I would go with another highly regarded golf cart like E-Z Go or Club Car rather than saving a few bucks with Icon.

My Mom purchased a sweet purple tricked-out ICON I40 in 2022. Mark Karabacz handled the entire…read moretransaction. He was incredibly patient with Her throughout the entire process. 2 years later; last week She had a battery issue that some Dealers might pushback on since it was 5 days from the 2 year warranty period. But Mark and the ICON Super Store picked it up within 24 hours of her call and had it back for NO Charge the next day clean and ready to get back on the road. I'm a retired Car Museum Executive Director in Los Angeles. I've bought and sold a few vehicles and appreciate this level of service. SEND YOUR MOM to get her cart at the ICON Super Store in Sun Valley.

Luxe made quick repairs on my 20 year old GEM Cart. A couple of other cart dealers didn't even want…read moreto touch it so I'm thankful I found them. Good communication with the service team

Happy with their service. Had a few issues but they took care of it Thanks Hunter and Shawn.read more

Good service. They know EZGO carts! They have lots of gadgets for your cart and had a small part…read morethat was hard to find elsewhere. Friendly service. Spotless.

My special order cart looked even better than I was hoping for…read more Thanks to Abe for all of his help in finding the wheels that I wanted, and getting it to me quickly.

Bought my warranty here and their showroom is awesome! Tons of parts in stock and I stopped back by…read moretoday to pick up the S&B particle separator. Love the shop and will be back many times to come!

Bought my 2017 UTV here. Since then I have traveled around riding many different trails in many…read moreareas. Checked out all the other shops for the best gear, prices, and quality of everything (& I mean everything) I have subsequently loaded my veh. with. I have come back EVERY single time, because this shop has the best of everything. The service manager, (Nick) is the best there is. I drive 50 mins. across the valley each way......WELL WORTH IT. I only wish they would open a store in our neck of the woods, Gilbert, Queen Creek, San Tan area. Tons of business, with little to no competition. We are sadly in need of a dealer like AZ Motorsports.

Called for a discount Golf Cart because I can't drive a car anymore because of Alzheimer'sread more

This is an update to my previous post. Mike has now…read moreresponded to my initial review, and he has the exact same attitude as when I posted it. It's never Mike's fault! "It's all your fault." Go through the 1-star reviews--there are many, and the common theme is "it's your fault." Mike has apparently never heard of this little thing called a strain relief. Hey Mike, go home, check your cupboards for any electrical appliances, and see how all the cords have a strain relief--no exposed wires, and the design allows the cable to twist without breaking. It's quite an invention! That's how professionals do it! If you want to question my expertise in the cable field, you will lose badly. Many of your customers who bought "8 million dollars of batteries" from you have received faulty equipment that will fail at some point. Your "8 million in batteries" pales in comparison to the million a month in cable products I sold in my previously owned business--so you trying to tell me "the way you're doing it" is the way it should be done is total BS. You should ask your electrician where he got certified, but I suspect you have an untrained person in your shop slapping together these charger cables. Sooner or later, one will fail and perhaps cause a fire or property damage! But I'm sure when that happens, it will be "It's all your fault" from "Not My Fault" Mike, blinded by his own greatness! Although I know Mike won't take the time to view the photos in my original review (which show a cable with properly overmolded strain relief), I've included a pic of a Tesla charger and cable here. I suppose Mike will now say Tesla has no idea what they're doing! Any more criticism of my expertise with cables will result in me posting the full recorded audio of our interaction in your store so people can judge for themselves how it went. And what's with following me to the parking lot and taking a pic of my license plate? That's creepy!

I have been taking my golf cart in for maintenance for four years. It was a 2004 cart that I…read morepurchased in 2021. They were fantastic providing service from wheels up. When the batteries started to fail I purchased a new cart. I am very happy with all my interactions. Special thanks to Ricky and Josh and Jose.

Very very poor service! They take your money then don't place your order! Or procrastinate when…read moreasking them anything! I don't know how they stay in business.

Well everybody. I swing by Sun City to check in on my good friend out there from time to time. In…read morethe process of helping her get to and from running golf cart errands I have dealt with this business in Youngstown. This establishment in this quiet, cute, elderly community is not standing on solid, GOOD, community business ethics. I'm sorry to say. My friend, who brought one of her carts in for a tune mistakenly had done so at the start of this year. So this cart shouldn't need a tune, it hadn't been driven. No folks this is where a Good, Ethical place of business lets that customer know she doesn't need that. She may need this or that but not another tune. Let alone Re-bill her because she's elderly with dementia. See where I am going here everyone? Make sure to ask questions. They probably do things like this to folks all the time here and it's sad when elderly get taken for a ride by the Golf Cart people in Your neighborhood. Naturally you do get a big smile and hand shake as you walk out though. God Bless them for that, I guess. My friend, bless her heart just paid because she doesn't want the headache. They lost her business forever. She's now selling BOTH carts to not have to deal with all this again.WOW! Sad.

No wasting time here, get the cart in, fix it, and get it back to customer. Phone is always…read moreanswered, can't say that about all golf cart repair services.

I bought an EPIC golf cart in March of this year. quit happy with the cart but more impressed with…read morethe customer service. Dan was very knowledgeable about the overall features and gave detailed advice in the battery system. I noticed a rattle noise on the windshield and brought it back for a remedy. Dan took a ride and quickly cured the issue. a couple months later I notice a noise from the rear brakes. on the spot Dan and Justin took a test drive. found the issue and quickly resolved. this is what customer service is all about. they are friendly and interested in you experience with their products. thanks. George

We just moved to the area and shopped around a bit before we went to Redline. Daniel was receptive…read moreand friendly, and extremely knowledgeable about many different brands. He made the purchase process extremely easy for us and arranged financing on the spot. We could not be happier with our purchase. Now, three months after the sale, we stop in from time to time with questions, and both James and Dan are always helpful and accommodating. We couldn't have had a better experience and highly recommend Redline Carts.