We used Yelp to find this place, along with two other golf cart sales stores. The first two we…read morefound easily and they were near each other. This one we drove out of our way to check out. We called first and received a recording so thought they were busy. The hours said "Open until 5:00 PM" so we used "Get Directions" to drive over. After parking, we walked around for 15 minutes trying to find the suite. We finally found the right building (D) and went to the 3rd floor (for Suite 300) but it was not this business. A random woman told us the business was "by appointment only," although it says that nowhere on the Yelp page. This was a wild goose chase I would like to save others from embarking upon!

If I could give no stars I would. This company is completely unprofessional and a waste of time. I…read morehave been inquiring about 2 six seater carts for 10 days, emailing back and forth with Francesca. I explained multiple times over email what I needed from them and after 5 days was told I would receive an invoice to place a reservation on the 2 six seater carts I have been asking about. I never received the invoice nor even an email back. After three more days I emailed Francesca again asking why I never received the invoice or an email. She replied back asking what I was looking for, like we haven't been emailing for 8 days now, and then told me carts are first come first serve?? Then proceeded to re-explain and change rules/days of reservation even though we had already talked about everything and things weren't explained prior to this and then added on extra fees for delivery and pick-up? Even though this wasn't explained prior to me receiving an "invoice". Even after the ridiculous fees and rule/day changes, I re-explained, now the 5th time what I need to Francesca and asked about the additional charge we never discussed. The email I received after that was not an explanation, but them now telling me they no longer have inventory and will keep me updated. If Francesca would have sent me the invoice on January 9th, like she explained she would, the carts availability wouldn't have ran out. If someone would have gotten back to me when I first inquired on January 6th, the availability wouldn't have ran out. Do not waste your time with a company that doesn't take their customers seriously and is extremely unprofessional.

If you want a great new golf cart.... go here and nowhere else…read more The entire staff is completely knowledgeable about their products and genuinely loves their jobs. That makes a difference.

We bought our second ICON Cart at East Valley Golf Carts and couldn't be more pleased. John was a…read morepleasure to work with!

These guys are the real deal. They have been servicing my EZGo for 3 yrs now at a friends…read morerecommendation. Greatest Detail in the world on the annual service. Recently the cart stopped just as we were finishing the 18th hole. It just wouldn't go. Had them install a new Trojan Onepack mid Feb. 25 and things have been great. then the EMERGENCY. As I called and talked to Mack, I think Service Manager, within 2 hours he send John a terrific tech. with one of everything. John diagnosed New Solenoid needed. he replaced checked all was well and said there you go No Charge. That's why I do business with them. Love It. Patrick Lyons - Leisure World

What a great company I called this morning with a problem with a golf cart key that had broken in…read morehalf tried getting a copy of it made of course since it was broken, they could not do it, they recommended a locksmith called one locksmith, He said he did not have golf cart keys so I called Action golf carts and they told me to come in and they would take care of it for me. Great group of people I would highly recommend.

They are honest, helpful and direct about what modifications work or not. No high pressure...just…read morea great family owned and operated company

It was great !! I thought I had BIG ISSUES with my golf cart. It won't start and I had fully…read morecharged batteries. They came that day I called and pick up my cart. Next day I got a phone call and I was informed my cart is running all over the parking lot!!!! First rule when this happens to you check your cart to see if you put your cart in to DRIVE!!!! Gave me a quick tune up and I was ready to pickup. They could have made up issues and charged me for work I didn't need. You can trust them!!

This place is awesome! We had many people look at our cart and could not figure it out! West…read moreValley picked it up and brought it back and Fixed it. We won't go anywhere else! Thank you!

WVGC performed annual service on my 2007 Club Car Precedent. At 7:30 this morning, they picked up…read morethe cart at my home. Beyond the annual check, I left instructions for additional items to be evaluated. They repaired what was needed, and after evaluation, they did not charge me for unnecessary work. By 1 PM, they delivered the cart back to my home. My cart looks and feels like new...totally clean and immaculately maintained. The owners, Patrick and Lisa, are honest, ethical and fair. If Yelp allowed, I would give them a perfect 10 rating.

A-1 in Sun Lakes, AZ knocks it out of the ball park again... Garrett's team of Golf Cart service…read moreprofessionals with Steve at the Service Desk assisting your needs with regular service, repairs, or addressing your cart accessory desires or just answering your technical inquiries, Chris is behind the scenes in the shop ensuring the work on your cart is done right to manufacturers specifications, you and your cart are in great hands with what is A-1 quality in every way. Both are experts at their jobs. A long time customer, the team at Sun Lakes are the only ones I trust to not only service my 2022 RXV Elite Freedom, but to upgrade it was accessories. This last week, after an oops which created a 2-3 inch crack in my body at the rear wheel well. I had them replace the entire rear body. And while I was at it, a 4" lift kit for the suspension, installation of a 2" hitch. And to top it off, I had them replace the analog "State of Charge Meter" with E-Z-Go's new "IntelliGuage." By the end of the second day, I had my cart back looking brand new in every way. Previously I have had a privacy key ignition installed for security. So when you speak with Steve, or anyone else at the service desk or parts department, don't be afraid to inquire how you can personalize your cart with E-Z-Go and 3rd party after market parts and accessories. And be sure to say hi to the lonely parts guy behind the side door. They are helpful too in finding you. parts and accessories for your cart.

Great help from Bill. Helped us understand what we might want and not want without any overt…read morepressure. Went back a week later knowing what we wanted and bought it.

Wow! One phone call, was all it took. The arrangement to have my cart brought in for diagnosis and…read morerepair was made. Cart was picked up about 9:00 am, repairs and service completed, cleaned and was back to my place by 1:30 pm! The cart runs great again, and the underside cleaned and lubricated! Very impressed and happy to have a reliable, efficient and very reasonably priced shop, so close to home! Great Job! HIGHLY RECOMMEND this shop!

I have on older 2003 EZGO bought from a friend recommended Robinsons…read more Was I ever sorry! First had it looked over and SERVICED( key word). Nothing wrong fully checked out... months later wouldn't start. Arranged another service and instead of following instructions did a tune up kit,replaced spark plugs,replaced airfilter, lube chassis,replaced fuel filter,ful pump,and checked oil. Went to test drive and was told engine was about SHOT...WHY NOT CALL AND ASK IF I STILL WANTED IT SERVICED¿¿?? NOT HAPPY WITH THEIR MIS COMMUNICATION BETWEEN SECRETARY, MACHANIC and Owner. Last time I'll use them or ever recommend them Last 300$ 2 trips spent. ...

I had a warranty issue with my golf cart batteries and other shops would only install products they…read moresold. Brady was happy to help me at a very reasonable price. I had the replacement batteries drop shipped to Velocity, he pick up my cart, installed the batteries and dropped it off all in the same day. He did a terrific job of rewiring all of my accessories and even washed my cart. Fantastic customer service and quality workmanship. I've found the golf cart service industry to be a little weird, Velocity was refreshingly straight forward and honest.

If I could give more than 5 stars I would. Communication, timely, accurate, awesome work and went…read moreabove and beyond every step of the way! Thank you Brady for helping me with my golf cart from pick up to repair to drop off, all the same day. The best!