Fantastic company to deal with. Great prices, friendly staff, and the owner is helpful and very responsive. Will do business with them again! read more

We had a great experience with AZ bounce houses for my daughter's birthday at Chapparal Park! I found them to be very responsive via email and also very communicative during their call the day before. They were on time to set up and tear down. Everyone I talked to was very friendly and professional. I thought the pricing was very reasonable as well. I would definitely use them again! read more

Can't say enough about this company and it's ownership value all about the customer service and quality. They were very professional on time and high quality products and extremely affordable prices. My family will definitely be using this company for all our party rental needs read more

2 stars for a solid bounce house. Minus 3 stars for communication and interaction. The automated emails leave you with a false sense of security. As other reviewers have mentioned, telephone communication is horrible. The automated email reminders let you know they will call the night before your party to give you a delivery timeframe and to expect them to come hours before your party to set up the inflatables. However, I never got a call a night before and never got a call/text/email the day of the party. When I called an hour before my listed start time, no one answered and I left a voicemail. Never got a return phone call. So I called 30 minutes before the scheduled start of my party and a female answered acknowledging they have my order and stated " I don't know why you didn't get a call the night before" then proceeded to tell me that she would text me within five minutes of a scheduled delivery time once she got in-touch with the driver. Fifteen minutes later and I still had not received any sort of update. So I called again and a gentleman answered, this time saying they can't get a hold of the driver because of bad cell service but the delivery is on the way. About 10 minutes after the party started, they arrived with the inflatables. I was busy hosting a bunch of children and trying to entertain them so my husband guided them to the set up spot and he went back to entertaining the parents - apparently there was "bad traffic" which was why they were late. When it was all inflated and ready to go, we looked around and zero of their staff members were present. They picked up the inflatable 20 minutes after the party was listed to end so at least they were punctual with that. Apologies go along way and every time I called, I never got one, just got a bunch of different excuces, including "our regular staff is at Country Thunder ". Not sure how this applies to me as I booked this inflatable one month in advanced so they had plenty of warning to hire appropriate staff members and or let me know of any issues. I also found it funny that, even though their business address is 15 minutes away from us, we still got charged you the "delivery location fee", ha. There are SO many other inflatable companies out there and I will be choosing one of those next time. read more

At the end of the day, the bounce house was what we wanted, however this company did not do a good job of communicating. The email says they will call the night before the party to confirm a morning drop off time. They never called. The morning of my daughters party, I called them 3 times and left a voicemail. I started to get anxious they weren't going to show. My husband finally got through to them and they were on their way. Dropped off the house 10 minutes after the scheduled time, luckily I had put a 30 minute buffer on the start time. Upon pickup, I was inside but was told by others the guy who came to pickup seemed unfriendly. Moving forward, we are actually going to buy our own bounce house. read more

They responded right away and reserved my request right away and the booking went smooth. The delivery was a convenient when I was out at a last minute errand, they were able to work with me for the delivery. The two gentleman were great! They set up fast and the message response was great! I have been using their service for the past 7 years! Still highly recommend! read more

AZ Bounce Houses is amazing! Caiden gives excellent, personalized service and goes out of his way to be accommodating and make you party perfect! read more

I had a HORRIBLE experience with this company. They showed up with the wrong bounce house for my son's 3rd birthday party, told me contradictory stories as to why they didn't have the right bounce house, and took no ownership for their mistakes. I would never hire this company again. Absolutely awful. Deception: The first employee said that the bounce house I ordered got a hole in it the day before but they didn't want to "bother" me by telling me about it so they just sent a different one. (When I originally placed the order a week before I had specifically said that this other bounce house did not work for our purpose.) The next employee I spoke to trying to solve the problem told me that they found the hole the morning of my party. Then when I spoke to the owner he said that he didn't think there was any hole in the correct bounce house and if there was a hole it could be easily patched, but he wasn't able to send it out to my party in time. I still don't know what the truth is, but someone at their company was lying. Candidly, I think they just loaded the wrong bounce house on their truck and didn't care enough to solve the problem. Indifference: They only offered a $10 discount to leave the bounce house that I already told them when I placed the order one week earlier did NOT work for our party. I think the right thing to do would've been to leave the bounce house at no cost since the party was starting. A $10 discount for all the problems they caused is insulting. When I was trying to solve the problem with the owner he said he couldn't guarantee he could even get the correct bounce house to my house before the party ended, but instead of trying to solve the problem graciously he told me that I just needed to be flexible even if he didn't know when it would arrive. He was indifferent to the fact that the whole reason we were ordering the bounce house in the first place was for my son's party. They made the mistake and they acted like I was just a nuisance. Tone Deaf: They packed up the bounce house and left us to our kid's 3rd birthday party without the main attraction and the owner had the nerve to call me back and asked if he could add me to his newsletter so I could get coupons for future events. I wouldn't hire this company in a million years. read more

Not only did this company not deliver the correct bounce house but they also lied. They were horrible to work with and did little to nothing to remedy their mistakes and poor customer service. I would strongly suggest not using them if you like to work with honest and reliable companies. read more

I inquired about a bounce house only. I never committed to this company and never put a deposit. Their price was too high. Over a month later they tried to deliver KNOWING I never order and I told him it was in error ... he played the dumb card and on their end they messed up ... and now he says I owe him a cancellation fee. That's fraud!!! read more

Arrived on time. Picked up house late, which gave the kids extra bounce time. Will buy from again.

If you want the CORRECT bounce house at the right time, this isn't the company for you. They were unwilling to make things right.

We rented the combo bounce house from AZBounceHouses this weekend for my 2 year old's birthday party. This company was awesome. The owner was incredibly responsive and professional. He communicated by both text and phone call, which was very convenient. Anytime we sent him a message, we would get a response within minutes. They were right on time for setup and pick up. The price was better than the few competitors that got back with us. They already had all the permits in place to be able to place the bouncey in a park in the city of peoria and were knowledgeable about the city's requirements. We will be using them in the future for all of our party needs! read more

Owner is amazing. Great customer service and good quality, clean inflatables! Will 100% use again. read more

AzBounceHouses - Bounce House Rentals Near Me - Scottsdale, Arizona

We rented a dry slide for my son's birthday party this past weekend. I was alittle disappointed we rented on a sunday and they were promoting a deal for 30.00 off, but that wasnt taken off the price. When the slide was delivered we were told we should use it as a wet slide, which wouldve been great had I been able to tell my guests that prior to the party which was 45 min later. When we asked how to set up the water the guys were kind of clueless. All in all it went decent. The set up was early but by the time my husband hooked everything up it was way more then expected. read more

Doug was early on delivery and had it set up super fast! The selection to chose from was great and very affordable. He has won my business as long as my kids continue to love these read more

Doug is amazing! Friendly, easy to work with and very PROfessional. I highly recommend him for all of your needs!

We have rented quite a few bounce houses for our children's birthday parties, and this was by far the easiest process! Doug was extremely accommodating and professional. We priced a few different places as well, and we found this to be the most affordable with no hidden costs (sandbags, drop off, pick up etc). We were very happy with the service and quality, and will definitely be using them for all our party rentals! read more

We rented a water slide for my daughter's birthday party and we could not have had a better experience! Doug was so helpful as we decided on which slide to use....and believe me, we had a lot of questions! The evening before the event, Doug called to let us know when he'd be there in the morning. He was right on time and he set up the slide quickly, while also taking the time to make sure everything was extremely safe. He gave us very clear directions for the day and made sure all of our questions we answered. They were there right on time to pick up the slide and they took great care to keep our yard as mess-free as possible. My daughter & her friends had a blast on the slide and we couldn't have had a better experience! read more

We wanted to rent a water slide for our son's birthday party but all were booked. Doug was awesome and suggested an alternative bounce house with water slide combo which was a BIG hit at the party!! Thank you Doug for all that you do! You're awesome! We would recommend this company and definitely will be renting from them in the future for events! read more

Another Bounce house company baled on me. I called and Doug hooked me up with a Combo House with a 2 day notice. They delivered and set it up prior to the time they stated. The kids all enjoyed it. Our next HOA event we will be calling them. Thank you Doug! read more

Az Bounce houses saved the day. We rented from another local company & even paid a deposit. On the day of our daughter's birthday party they didn't show up at the agreed upon time & couldn't be reached. The owner was able to get us a bounce house on the day of her party with very little notice. Great customer service & price. Our new go to for parties!! read more