I started here some months ago and right from the start I was put at ease by the dialysis techs and given so much info by the nurses. I was treated very well each time i went in especially by Stephen. He was one of the first nurses I met and interacted with. Stephen has a very soothing and calming voice and extremely polite personality. He has been one of the main reasons I stayed at this center. He is always very respectful and professional, and always leaves me with high spirits when leaving dialysis. As far as I know he has been there for quite a while and his expertise, and extraordinary chair side manner really make my many hours in the chair feel much less strenuous. These are the type of nurses and techs employed here. Azusa Dialysis provides a high level of care everytim read more

Following the events of my review, RN Stephen has continuously violated the agreement I had with the facility that he would not be in my care. The facility maintains this is no issue and that they would "talk to him." However, when I finally grew tired of having to monitor for his breaches and filed a restraining order of less than 1 ft distance, the facility claimed they could not accommodate that under any circumstances. The intent I was getting was that should I proceed, they would deem me "ineligible as a patient" and remove me. Next, after multiple complaints on my part against Stephen Kim (license number 95282579), they attempted to move me to a different shift. Not Stephen, the nurse accused and found guilty by CDPH. I live 3 blocks from the center. Stephen, having told me in a prior conversation he lives in Downey, has several dialysis centers under Physicians of Southern California between his home city and Azusa. Yet, for his convenience, they chose me. Next, immediately after I filed a restraining order, Azusa Dialysis labeled me clinically unstable. The reason being ambiguous vitals and fluid rate withdrawal. But I have been a patient for 3 years and the amounts have never changed. They had labeled me stable the entire time. It was only when I filed against their nurse that they took that action. I am in the transplant process with Cedars-Sinai. I have donors. And instead of assisting a patient achieve transplant, the facility labeled my framing of things bad. According to one admin there, they made sure to tell me that Cedars-Sinai was calling an unusual amount of times and that any future complaints would probably jeopardize my transplant. The facility has allowed Nurse Stephen Kim (license number 95282579), even after 4 email exchanges with me promising he would no longer be in my care, to engage in my care. The only result of my complaint was a sham investigation to say everything was fine. After investigations by CDPH (attached below) and ESRD Network verifying my statements, the facility allowed him to be the only nurse on the floor with me after I specifically asked for him to be in my care "under no circumstances" (verbatim). He has breached their promises and engaged in my care multiple times. Further, in the event of an emergency, should this occur, the unlicensed staff do not have the practice scope to deal with emergencies. The facility has, in essence, deemed it fine to leave me to my own devices. I have a significant medical history and the odds of this occurring are above 0, and they know this. This is my accurate and factual follow-up of the events occurring at Azusa Dialysis Center. I am just a patient here. It is 3 blocks from my home. The next facility is miles away. I just want my transplant and to be "whole again," not constantly assessing for very real threats to my candidacy from my own medical team. the facility would prefer i just let it go and sweep it under the rug. \But the danger to my transplant is very real. If i am denied for this, will they care? No, they aren't taking the damage, I am. The only question ive asked myself is if they were in my shoes would they react differently? if it was their father, son, cousin, brother, husband? I don't think so. Their nurses played their games with me. not once, but multiple times. Stephen Kim stood over me when i was half out of it from dialysis and play his BS authority over me, and fraudulently documented me, not once, but multiple times, documented. I see myself as a reasonable easy going man, but the sheer amount of attacks from a facility that's supposed to defend me has caused all this. attached is my complaints regarding stephen kim and the cdph findings. read more

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My Father is currently a patient @ AZUSA Dialysis center, and he always mentions how professional, friendly and helpful the staff there, they are doing an excellent job giving care and service to all the patients, they try to make things as easy as possible for patients, they are also very easy to reach and work with read more

Dr Jamal has been my doctor for at least a couple of years , very nice and assertive doctor that holds the treatment of his patients very highly As to the nurses and the technicians they take care of you as if you were family with the total understanding of the problems we face as dialysis patients Office staff is very helpful with doctors appointment and any information that needs to be pass to all the patients Dietician is the best , I just wish I can listen to her and all her directives In general great place to get your dialysis treatment done read more

Been here 1 year,at first it was a bit scary walking into a room full of machines and patients hooked up to those machines but as time passed by you start getting comfortable with everyone. The entire staff is very helpful and caring towards us patients. I've made friends with everyone and I wouldn't change facility unless it was necessary . read more

In my personal experience with Azusa Dialysis I have found all staff, nurses, Doctors and technicians to be courteous, professional, friendly and knowledgeable. For me they took a particularly tramatic situation and helped me to find comfort as well as healing. They answer all your questions, and remained interested, Attentive and alert. They show they are sincerely interested in your well-being and provide you with the absolute best of care. They provide social workers. Dietitians, doctors, nurses, assistance in a wide variety of areas to aid in your wellness and piece of mind. I came into this facility in a wheelchair, a last resort, my wife and family literally drawing up the plans for my funeral. Now they are trying to keep up with me. I'm walking, driving myself, feeling better everyday and improving steadily. This facility is under rated and 5-Stars don't do it justice, it should be 10! Due in no small part to the people who work here. Thank Azusa Dialysis for my life! read more