I've been trying to find a nice pair of casual dress shoes and have been looking in a lot of…read morestores. I couldn't find what I was looking for or anyone to really help me at those stores. But today I walked into Johnston & Murphy shoe store at the Castle Rock Outlets. I was greeted by assistant manager Mark B. Who was very professional and helpful in my quest for a pair of causal shoes. Because of his help I ended up buying two pair of shoes!!!! I wish all people in the public service could learn from how great Mark B. Helps his customers. I highly recommend this store and hopefully you too run into Mark there as you won't be disappointed in meeting him or his professional customer service!!!

Love this location and Johnston and Murphy's products. I've purchase shoes, socks, shirts and…read morejackets and I love them all. The staff here has always been nothing but nice and I enjoy chatting with them whenever I visit.

No service really this visit. Had to find an associate to open a fitting room. They had some…read morediscounts for the sale. Some clearance items. Good prices for blazers. Nothing caught my eye this time but it was a nice browse.

Today around 650pm I was at this store and a Woman incharge for closing the store very rudely…read moreprevented me to enter the store saying it's closed but the sign on the door said 7pm closing I showed her the time on my phone she said oh I'll give u 5 minutes be quick. I've been a CK shopper for several years but will not be visiting this store again and possibly not buying anything ever here.

What a great find! Great selection and super friendly staff who went out of their way to get my…read morefit just right. Castle Rock is so lucky to have an Ariat Outlet.

This time an associate checked on us. We were trying boots on. The prices are average for the mall…read more They were having an additional sale for the holiday. Lots of nice styles to choose from. Love their belts. If you need western wear this is a good place to look.

Went to exchange a shoe which didn't fit for something else. Because I used a Visa gift card and…read moredidn't have it anymore, they issued a store credit. Which was fine. I tried on some jackets because I wanted a packable longer one for winter. But none were available in my size in the brands I preferred. I did find three other jackets which I liked. Everyday wear. Prices were good. The associate at the cash register was friendly.

Love the products and prices. Lots of different brands and styles to choose from and reasonably…read morepriced.

Went in to check out the new store. Lots of athletic clothing and soft T-shirts. I loved the…read morecollared t-shirt for men in the X-Large rack but needed it in large for my husband. Morgan was nice enough to ask for a stock check in back. Unfortunately none available. I did think he'd like it. There was a skort I was eyeing but I'd just bought some other items and wasn't sure I loved it. Prices are average for similar brands.

Definitely not outlet prices! Cute merchandise that and nice employees but regular priced!read more

Black Friday shopping and saw this store. Thought maybe my son would like something from here…read more Greeted right away upon entering even though the associate was with another customer. Bright and neat inside. He found a leather jacket he liked and tried it on. It looked good on him but then again most things do. He's lucky like that. But the price was out of our budget. $500. I'm sure it's a good jacket and would last a long time but as a teen, fashion is more important to him and he passed on the jacket. The store's price point is high and we enjoyed looking but didn't purchase.

I have never been so upset in my life after a shopping experience. Visited the Castle Rock Outlets…read moreand ran in because I saw a stylish flannel through the window. After shopping in the store for what felt like 10 minutes, I was curious if anyone worked there because, besides my 3 friends, we couldn't find one other person in this small store. A long time later 2 employees walked out of the back. I had already picked out the flannel I was going to purchase and a pair of sweats I loved. I was looking for my size in another pair of sweats before checking out. As my friend was waiting she briefly sat half on a display bench. After one of the employees saw her, she shouted at her from across the room telling her not to sit there. She then walked over to us saying extremely rude things and that my friend messed up the clothes, which wasn't the case. Upon being discussed with how rude she was, I decided I will never shop here again and put my clothes on the rack and left. As we were walking out, she yelled "bye" at us and then in a very sarcastic tone yelled "we are doing the best we can" By far the worst shopping experience I've had. I am disappointed because I really liked the clothing I was going to buy, but I couldn't believe what had transpired in front of me.

I just can't get over the lack of service here. Every time I come in I want to buy something but no…read moreone greets or helps you. The associate at the fitting room seemed nice as she was chatting to a customer but I have never experienced any service here. So pass.

Cam gets 5 stars! He was so sweet and provided amazing service! All staff were pretty friendly. As…read morefor the deals, I think we just came on the wrong day because most of their prices matched what you would find online. Not a great selection either but I know outlets are hit or miss so it's just the chance you take. It is located in a pretty outdoor mall....its worth the trip and enjoy the weather!