Staff was prompt on getting information to us on when work would be completed . Went beyond expectations highly recommend this business

My experience with Kevin at B&B was awesome from start to finish. I was involved in an accident/hit and run during a snow storm. The staff at the front desk of was amazing and very accommodating on the schedule. They handled everything, from dealing with insurance to the rental car company, which made everything as easy as could be for me. The repairs were done quickly and they even detailed my truck when I picked it up. Highly recommend! read more

My Lexus was close to being totaled. Fortunately, it wasn't. It took over a month, but they did the work with pride. I was afraid things might be wrong, especially with the sophisticated sensors, but they had those calibrated at Lexus in Hingham. Then they rechecked the work and re-cleaned the car. It's as if it was detailed. I recommend them without reservation. read more

These guys are the best around. They took care of everything, repairs look better than brand new. Sue and Kevin (and everyone else)are the best! Customer service is exceptional. Car was immaculate when I picked it up. read more

If I could give this place ZERO stars I would. I dropped my car off here in March of 2022. I would check in monthly for the first few months and be told "parts are back ordered." Fine, ok. I know there are a lot of shortages going on in the world. Finally in November I was told they did arrive and they would start the car soon. Come January 2023, I started calling weekly!! Each week was another story. "I just took it apart and I need more parts" "I'm waiting on a supplement check" "your car has to go up to Marty's for steering wheel column repair" "my guys on vaca this week as soon as he's back you're the next big job" these stories went on for months! My last phone call to them was this past week (April 2023) When I got the story "waiting on a supplement check" again not only did I show up down there to confront him, but I also found my car dumped in a back parking lot untouched!! Again at the shop this guy lied right to my face saying the Insurnace put in for used parts, etc etc. one story after another. I immediately called my insurance company. They said the shop hadn't contacted them since last April 2022 when they cashed the first $12,000 check that was issued to begin repairs. The insurance company filed the supplemental form and got an adjuster down there the next day. Come to find out after over a YEAR my car is now deemed a total loss!!! Not only did this shop screw me out of a vehicle for a year, they are shady, lying thief's!!!! Rob Peter to pay Paul!!!! That's exactly what this guy did. He never ordered any parts for my car!! He used the money to fix someone else's car. He didn't even attempt to fix it!!!! DO NOT DO BUSINESS WITH THIS SHOP!!!! I was nothing but patient with these people and I got taken for a ride!!! read more

This is, by far, the best place that you can bring your damaged vehicle. I'm 21 years old, and I've already brought my cars here numerous times. This is the most honest and trustworthy auto body shop in the area, and the will work with you tirelessly with your insurance company to get you the best deal possible. read more

B&B Auto Body is, without a doubt, the best auto body company on the south shore of Boston! Kevin, Gene, and Sue are GREAT people to work with. My car had damage due to very large branches that fell on my parked car during the "Halloween Wind Storm". When I dropped off my car with all of the damage, I never expected to have it returned looking like a brand new vehicle! Thank you all very much! I highly recommend B&B Auto to anyone who wants quality work with people who know what they are doing and work for you!!!!!! Sheryl W. 11/14/19 read more

2 paint jobs and my hood still looks like shit! Bought the truck from Marty's gmc (horrible dealership) and it needed work done on the hood and it was going to be fixed like new. Well so they said. they brought it here and they had to paint it twice and it still looks like crap. The right way would have been to sand the hood down and prime and paint it and blend it into the fenders. They did not do this and now my hood looks like someone spray painted with silver spray paint. I would not recommend this shop to anyone and stay away from Marty's because these two are in cahoots. STAY AWAY!!!! read more

I got really good service and fair work for a fair price. Do not let the fact that it is a bit older establishment turn you away. These people know their stuff and they did a great job on my car. read more

This place is incredible. I live in Boston and park on the street. So, when my parked car was involved in a hit and run, I didn't want to go through insurance, because I have a deductible and it wasn't worth spending the money to make it perfect, because unfortunately there is a high possibility that it will be hit again. I didn't know exactly what I was looking for, but when I stopped by B&B and explained in laymen's terms that I wanted it "fixed up" without needing a new bumper, they seemed to know exactly what I meant. I stopped by the shop at 7:45am, they dropped me off at work at 8am (I work down the street) and at 8:30am they called to say it was done, they had originally told me it would be done at the end of the day. I couldn't believe how quickly they completed the job, but what was more surprising was how fabulous my car looked, you could barely tell it was ever hit. Plus they charged me far less than I was expecting. They couldn't have been more friendly and accommodating. I highly recommend! read more

It is downright inspiring, what an excellent business B & B Auto Body do. I've been singing their praises for almost 20 years, when I first dealt with them because I picked up many customers working for Enterprise Rent A Car. Literally ALL of B&B's customers were ALWAYS satisfied and it was the only shop (or dealership) that had that reputation. B&B work hard and help their customers with whatever they can whenever they can. (Today they helped me with a dent for a non insurance deal and I am feeling extra grateful to them.) Thanks Kevin. *I am not affiliated with this business personally and am writing this out of pure reaction to their services. read more

Love this place! My car got hit by a sheet of ice and I felt so lucky to have been referred to b & b auto. They are very professional, no run around and did an amazing job on my car. Sue and all the staff are first class. I felt like a queen when I left..my car inside and out looked better than before it got hit. They even had my car done 3 days earlier than quoted. Highly recommend! read more

B&B Auto Body in Plymouth is staffed with the most competent employees. This shop gets the job done the right way from the first time, they communicate to the insurance company so you don't have to. They are extremely fast in getting your car back where you don't have to call and keep begging for your car. The staff that works there is extremely nice and helpful. My car came back better than when I first bought it new. B&B Auto you have a customer for life. read more

I just got my car back from B and B Auto and all I can say is "wow"! It actually looks better than it did before the accident that landed it there. The front is more even than it was after some work I had done at Cape Auto (to whom I will not be returning). B and B even wiped the dust off my dashboard and vacuumed the rugs. I can't say enough good things about this company. They were professional, friendly and got the job done right. They have a couple week turnaround, which was clearly explained at the beginning, and the work was done within the time frame provided. I would highly recommend B and B to anyone in need of auto body repair! read more

I cannot say enough about B & B Auto Body. From the moment you walk into their office, the desk people are friendly, helpful and patient. I had an issue with my bumper.....it was totally out of whack. Yesterday, I brought it in to B & B. They worked on my car for at least a half hour, repaired it and when finished, I couldn't even tell the car had been had been damaged. Kevin is such an awesome man!! He and his staff have the best customer service I think I've ever experienced. Anyway.....when I tried to pay, Kevin told me...no charge!! I was in disbelief......who does that in this day and age??? B & B....that's who!! Cant wait to get another dent, so I can go back!!!! Lol. read more

This place is absolutely amazing. When my car was hit in an accident and the insurance company wanted to call it totaled and pay me only a pittance, the incredible people at B&B Autobody did an excellent repair job for less than the insurance money and then paid me the difference. They were honest, sympathetic, and worked quickly. I am so happy to have my car back, and I will never go anywhere else for body work. read more

Perfect job on repairs to my car. Car went in looking rough and came out looking new, inside and out. High quality repairs and was finished before the promised date. I would not trust my cars or truck to anyone else. A bunch of talented people! read more

Sue, Gene, and everyone else at B & B Auto Body did an absolutely amazing job repairing my vehicle after getting rear-ended last month causing $6,000 worth of damage. My car literally looks as good as new and they went well above & beyond what was expected of them in the name of amazing customer service! I highly recommend them to anyone on the South Shore looking to get work done to their car. read more