Well, another great repair by Bob, Lana and their crew. My 2024 Grand Cherokee with 1100 miles…read morelooks brand new again. They are very meticulous and clean......detail oriented and the car actually came back to me spotless both inside and out. Great place in a stressful situation.

They fixed my car after I hit a deer they did a excellent job on the car came out great staff was…read morevery friendly and attentive kept in touch with me always would definitely recommend them and will be using them for future work.

I love my new Crosstrek!!! I am new to this brand as I bought my first Subaru last week. I was…read moreabout to get a new upgraded Jeep the next day, but thought to just check this store out as I pass it on my way home every night and have never considered Subaru as an option. I was surprised to find that the new models felt very sporty, sharp, upgraded technology, comfy, and really really nice... enough so that I got very interested in changing my mind to consider the Subaru over my Jeep! My sales person Kayla was outstanding... her knowledge about the cars, options, process, etc and her great personality and patience with my questions makes her stand out as the best I have ever dealt with in my 8 car purchases at dealers throughout my life. And let me mention she also stayed very late after store closed to help me as I arrived close to closing due to my work schedule, as well as the time she spent when I picked up the car to teach me how to use all the cool gadgets in my new car!!! She took care of me from start to finish!! She deserves the best sales person of the year award!!! I also met the manager, Nelson, which he was absolutely wonderful as well... he has such a welcoming and very friendly/nice personality, his kindness, patience, knowledge, and help with deciding which car was the right fit for me, was so appreciated. He offered me a very fair trade for my car which I really appreciated. I will add he also stayed very late after hours to help me decide which car was the best fit for me, which was soo nice of him. He is truly the best store manager I have ever met !!! Rich, the very nice and helpful financial gentleman that spent time to provide, review, and process the paperwork for dmv, loan, trade, etc was also fabulous. He answered extra questions I thought of and offered me a few other options with the loan and protections which also really helped me as I finalized everything. I really enjoyed my time with him as well... such a great man. Due to all of the reasons I listed above, I decided that night to buy a Subaru, not just from any office, but from that office in Brewster, put the deposit down, and drove off with my new car the next day. My new purchase happened and was based on the outstanding teamwork of these 3 individuals and the experience and service they provided to me. Thank you for all you have done for me, I am so happy I walked in your dealership that night..was the best 'let.me check this place out' I have ever tried... walked out happier then when I walked in. I know their service dept must be as good.. I love my new dark gray hybrid Crosstrek.. it is gorgeous and has the best technology features!! Not to mention the safety ratings are top of the top and is known for being the best in the snow too, need here in CT. All my neighbors and coworkers are making comments that they think it is beautiful and hot.. very sporty!! Every day I can't wait to drive to and from work for my 1 hour commute.... I just love driving in my new Subaru... I am sold.. I love Subaru now!!!... Btw.. I also love the app that I can turn on my car ahead of time from anywhere, to get cool with ac or warm the heated seats while I wrap up at work, etc .. or check to make sure I locked my doors and lock them.. and can turn on horn and lights to scare off potential losers trying to get in the car... while I lay in bed or anywhere! I highly recommend if you dont live close by, take a ride to Brewster Subaru, it is worth it for the experience and to drive off with a gorgeous car/SUV, etc.!

Low ball trade in value. Hard sell on Subaru warranties. Dont buy here. White Plains and Stanford…read moreHave much better deals.

I had an issue with the front end collision system after hitting a small deer…read more No codes would come up it said system was fine. Auto Craft was able to repair my car and in a very tight time frame as well. I highly recommend Auto Craft for a great job I couldn't be any more pleased with the results . THANK YOU , Anabel and staff !!! Bob Nicolini

Anibal and his crew did a great job on my car after a large tree branch fell on it. My car looks…read morelike new again. I would recommend Auto-Craft to anyone. Thank you.

Needed assistance while commuting and went in here. Did NOT expect to have to argue with the older…read moregentleman at the front counter! Someone apparently didn't have their coffee that morning! Unbelievable! Got the help I needed just up the road. Will be sure to PASS this place as well as their little stop n' go which I used to regularly visit. Thanks for ABSOLUTELY NOTHING. I'll be sure the guys in my fleet never stop here again either!

Horrible. Did every thing possible to jack up the price on a simple oil change and inspection to…read morealmost $200. Condescending, rude and a complete rip off.

Cimorelli's Collision Center has been incredible so far. They have been very thorough,…read morecommunicative, and genuinely great to work with. In times where it seems difficult to get any level of customer service that is considered adequate, they've gone above and beyond my expectations. I highly recommend Paul and his team to handle your car repairs if needed.

Unethical...After explaining many times that the estimate was inaccurate they swore to me that it…read morewas not. The car should've been totaled. Cutting labor and ordering the complete set of wrong parts. If done correctly, the estimate would've been coded differently for the insurance company and the adjuster would've came to put eyes on the vehicle. Insurance company didn't get the supplement until the day before I was to pick it up...even though the parts were ordered weeks before....unethical. Claim they replaced parts, but as you can see from the pictures they simply glued broken pieces back onto my vehicle. Now I'm stuck with a car that is literally falling apart. Legal action is the only way I will get justice and stop this garage from ever doing this to anyone else.

This business checks all boxes in quality of work, customer service and delivering on schedule…read more Every employee i interacted with was extremely helpful & gave clear information, something i find to not be the norm today. Such an amazing team here that provides a seamless customer experience.

Aaron and company do fantastic work and are very straight forward about what your car really needs…read more And they are so nice! Very professional and extremely experienced. I had cars in there about 10 times in 20 years!

They did a fantastic job on my SUV! I had a dent in my passenger side door and scratches. It looks…read morebrand new and they cleaned the inside from all the shavings after fixing the door!!! Everyone was very polite and explained everything they had to do! I would highly recommend them! They do great work! Nancy

Service , quality & value is outstanding !!! They strive for perfection!! From start to finish was…read morea pleasure !!!

I brought my 2022 Honda Civic Hatchback in today and the results are incredible. The car looks…read moreexactly like it did the day it rolled off the assembly line. Every inch of the interior and exterior was handled with precision. Sabrina was fantastic to work with. She made the entire process seamless, from the initial contact to getting everything scheduled without any hassle. If you are in the Carmel area and need your vehicle restored to showroom quality, I highly recommend this shop. Professional service and a perfect finish.

Took my 2016 Honda Pilot for detailing. It came back looking like a brand new 2025 Pilot!!!!…read moreHonestly when I picked it up I kept checking to make sure it was actually MY car. Incredible work. Highly recommend!!! I am in shock!!!!