During my recent visit to Ace Center, I met outside at the parking lot Russell, the locksmith. As I was about to inquire about duplicating my keys inside Ace, I noticed Russell parking his car next to my car outside. Without hesitation, I approached him to inquire about the cost, mentioning that I didn't have cash on hand and only can pay online. To my amazement, Russell generously offered to duplicate my keys free of charge. His kindness and willingness to help without expecting anything in return truly impressed me. In today's world, such acts of generosity are rare, and as a business owner myself, I deeply appreciate and recognize the significance of his gesture. Not only was Russell incredibly kind and polite, but he also insisted on providing an additional key, ensuring that I wouldn't encounter any inconvenience in the future. His quick service and genuine care for customers like me deserve recognition. In conclusion, I wholeheartedly recommend Ace Center for their superb service and commend Russell for his exceptional professionalism and generosity. Without a doubt, this experience deserves a solid five-star rating. read more

My experience with B&B Locksmith was very rewarding. I contacted them to have (2) remote keys programmed for my 2019 Chevy Impala. Although Manny who was my technician was unable to program my (2) remotes successfully due to my products were not OEM hardware. My technician was very professional as he address my concern and allowed me to reschedule for the next day with OEM products to resolve my problem. I would like to also thank Camille who assisted me initially from the main office "Great Job" . She must have contacted me at least a few times to follow up on my initial questions prior to my scheduled appt. A special gratitude also goes out to my service technician Manny who was great under pressure and very professional during the entire appt. 100%. If you require any Locksmith jobs I would recommend B&B highly. Thank you, Willie Churchill II read more

B&B Locksmith and Security was exceptional in helping us make new keys for our VW after the keys had been lost. If I could give 6 stars...or 7 stars I would. Alex isn't your usual locksmith. He is more like an electrical engineer who happens to love to solve difficult lock problems. While our particular VW turned out to be an extra computer programming challenge, requiring 2 days of intense work with consultations and collaboration around the world with other lock experts, Alex honored his original price quote and provided us keys to the car that were nicer than the original VW keys originally issued with the car. If you have tough lock issues, there is no locksmith more skilled than B&B Locksmith and Security in the Walnut Creek area. read more

B&B's 5 star rating got me to call and, Holy !#%!*^?!! B&B was superb! From the second Alyna answered the whole experience was excellent. Alyna asked for photos of the lock and that was smart. She had a tech out here that afternoon. Can't enough good things about Ian, B&B's lock tech. He was very expert, prompt, up front and honest about possible outcomes of his visit. Even our dog liked him! Ian's service and expertise had our lock working like new. We are very grateful for the great job by Alyna, Ian, and B&B. They are worth every penny spent for their service. They made for a very Happy New Year!! read more

Elchin was my technician. He was extremely knowledgeable and took his time to make sure the job was done right. My locks even feel smoother than before. Definitely would recommend him and this company to my friends. I might request him specifically if I need further assistance in the future. As a whole, this company supports sliding doors which isn't common among locksmiths. Their social media team is very responsive and I even created my appointment through them. Thank you! read more

I had a great experience with B & B Locksmith. Peter was extremely helpful and made extra car keys for several of my work vehicles quickly and professionally. The process was smooth, pricing was fair, and everything worked perfectly the first time. Peter was knowledgeable, efficient, and easy to work with. I definitely recommend them if you need duplicate vehicle keys or locksmith services. read more

Excellent service and fair price. I used their services to make a copy of my car key, They were quick and efficient. They were very flexible with the time slots and came right to my door. I had the key in less 20 min and it worked perfectly! I tried in different agent before but they were not able to copy it. I high recommend B&B services! read more

I had an emergency with my car/house lock, and this locksmith came through quickly and professionally. They were friendly, efficient, and really knew what they were doing. Highly recommend! Will definitely use their services again. read more

B&B Locksmith was great and made arrangements to come over quickly to re-key our locks and also re-align a door. Manuel was super professional and was able to answer all of my questions. The work was well done and fair priced. read more

I called and got someone scheduled out to change the locks my new home very quickly. Joe showed up and was able to quickly change the locks. He even made sure to check the keys in every lock to be sure everything worked well. read more

Lost my car key and called B&B for a quote. They offered the best price! Alex came and it's literally took him 20 min and he was done. The service was quick and friendly! Great guy! Definitely recommend his business! read more

Joe came to fix my bathroom door now it works great! he let me know the issue was with the alignment and moved the door strike plate for me. Now my door can stay closed, and I know where to go for great service. read more

I recommend Peter, he is a very polite and very efficient person in his work. he makes the key quickly and without errors when opening and closing each apartment read more

Received excellent service. People were very pleasant, friendly, helpful and professional. Would go to them again. Would recommend them to anyone. read more

They came out before the scheduled time but called first. I enjoy people showing up on time or early. Everyone was very easy to work with.

Thank you to Alyna and Joe! I was able to get my back door to lock again! will definitely be reaching out next time I need a locksmith.