it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

Fast service in response to our problem. Showed up as promised and delivered results. Great job…read moregetting the work done fast and left the area cleaner than when they arrived.

Plumber left because we asked him to wear a mask to enter our home.. I have an immune deficiency…read morebecause of a chronic illness. Jaime the plumber walked away refusing to do job.said "have a nice day". Called office to get an explanation and got his wife who said he wasnt rude because he told us to have a nice day.

They were awesome! Hot water heater blew on a Tuesday Morning and was fixed that afternoon. Not…read moreonly was he quick but very honest. We (wife and I) live in a condo. Told us that the HWH was to big and we could get away with a smaller one, saving us about $500. Called us later on that night to make sure everything was in working order. I never hope for plumbing emergencies but should one occur, I would definitely call them!! Only downside is I think it's a one man show so if they are busy they may not be able to get to you.

I called Simply Devine Plumbing on Thursday and the owner Jamie was at my house on Friday to fix my…read moreleaky tub. He was very professional. He explained everything he was going to do. He needed to run to get a special piece for my tub and gave me a time frame that he will be back by. Jamie was back in the time frame he gave and continued to work on my tub. He worked very efficiently and quickly and was done within an hour and a half (that is including getting my special part). He cleaned up after himself and left everything exactly how he found it. If I need a plumber again I will definitely be calling Simply Devine Plumbing. Thanks Jamie for outstanding service!!!! -Andrea

Prompt, professional, honest and friendly. Very satisfied with the service that I received. I…read morewouldn't hesitate to call them again.

Well....the 1st of the new year started out totally horrible. I went down in the cellar to wash…read moresheets and there was water. It seemed to be coming from the drain coming from the second-floor shower. I called and got Matt on the phone. What a pleasant person to deal with. He said he'd come right out and look at it which I was equally happy about. He looked and I told him the state that I was in economically. Him and his son Mike really worked for me. They did the job....cutting here....cutting there and replacing several pipes that were connected directly to the drain. They explained what they were doing so you know. I had freshly perked coffee (old school) on the stove waiting for them when they arrived, pumpkin spice glazed donuts, and bagels which they were very happy about. I gave Matt's son collectible records and books that had to do with sports and he was overjoyed. So...giving people valuable things and breaking bread with strangers....now new friends really affected the price....and you can't believe what a savings I was given. I was OVERJOYED. God blessed me today....and Matt and Mike from Master Plumbing & Drain Cleaning blessed me today. I couldn't be happier. My accurate rating for them is A++++++++++!!!!!!! That's 10 pluses. Y'all ROCK IT and you are TOTALLY AWESOME!!!! I will be telling my family and friends all about your services......THE BEST!!!!!!!!!

Royal arrogant jerks! They never pick up the phone and only return calls if they anticipate an…read moreexpensive job. Not once did I get a call back in an emergency. Charge full service rate for a five minute visit to tell you they can't do anything till you buy your own parts. Not even mentioning major overcharging and repairs don't last. Steer clear from this obnoxious company or be ripped off.

I've called on them several times. They've always done what we needed competently. We had one…read moreemergency leak - they came right over and fixed it. They are definitely the plumber of choice for our household.

This company cannot be trusted. They make errors that required multiple "service calls" that you…read morepay for! They were sent out to our house for 2 extremely basic jobs. First to winterize an outdoor kitchen area in the fall, and second to de-winterize the same area in the spring. Both required a second "service call" at my expense because they missed a leak. On the de-winterization job, their recommendation to fix the leak was to cut away the stainless steel below our sink (photo attached). I'm glad they were not capable enough to do the work because the person we hired to fix it, laughed at this recommendation. It was fixed in 20 min without any cutting!!! When asked to remove the charge for their second "service call" to diagnose the problem that I found, they refused. Stay away!!!

We had excellent service from CJ's! Needed a new water line put in for our fridge - they showed up…read moreon time and were done within an hour. Will definitely use them again should we have the need.

After receiving an egregious and questionable estimate from another company, I called this team for…read morea second opinion--and I'm incredibly glad I did. From the first phone call to the completion of the work, every employee I interacted with was professional, polite, and genuinely helpful. Communication was clear and consistent throughout the entire process, which immediately set them apart. Their technicians took the time to thoroughly inspect my sewer line using a camera and had me watch in real time as they scoped the pipe all the way to the city connection. They explained everything as we went--pointing out pipe materials, joints, and areas of minor root intrusion--so I fully understood the condition of my system. There was no pressure, no scare tactics--just honest, transparent information. They confirmed that my line is structurally sound and only requires routine maintenance, which was a huge relief and a stark contrast to what I had previously been told. I also really appreciated how communicative they were while working in my basement, providing updates and walking me through each step. It's clear this company values transparency and customer trust. It's now been a couple of months since the work was completed, and I've had zero issues with my pipes since--everything has been working exactly as they explained it would. Overall, they did an exceptional job. This is exactly how a professional service company should operate, and I would absolutely recommend them to anyone--especially if you want an honest assessment and clear explanations.

This is a family-owned business with quality service, fair prices, and professional staff. They…read morecame out and solved my problem with good humor and excellent prevention advice. I highly recommend this company.

Very great I highly recommend . I will use again when I need services he installed an instant hot…read more We had a few issues he got it fixed and was there when everything came in to install . Thank you

Needed to replace my 14 year old water heater. Came out next…read moreday , gave me a great quote and the unit replaced Within a few days. Rick was great. Asked about replacing my HVAC. Gave a great price within a week it was replaced in two days. A neighbor of mine got hers replaced , new unit done in one day. I would recommend Rick and his crew in a heart beat.