Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Booked entirely online; not even 2 hours later technician appears, ready; assessed problem quickly,…read morequite professional, explained details and breakdown of issue and solutions; affordable pricing - problem fixed! Highly reccomend!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

No longer the company they used to be. Remember the jingle. Called on a Monday and they couldn't…read moreschedule me until the next day. Schedule for the next day and no one shows within the 4 hour window. Called and they said they were delayed. Called again and an angry woman said she'd get back to me. Never did. Called again and they were just talking to the technician but he can't come out until the next day. I asked for a reason why I wasn't called about the delays and why I had to call them. I cancelled the appointment and they still had the ba$&s to reschedule. Find a reputable plumber not this former great company.

They shouldn't say they can handle emergency service, schedule you for that service and then call…read morean hour later stating they can't come for said emergency. Never considered using them before today and certainly won't be calling again.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

I had Brett install a new hot water heater and a 30 gallon well tank. The well tank kept having the…read morerelease valve activate. He replaced the computer sensor and still didn't work properly. The computer system needed to be replaced. He advised that it would take several days for him to come back and install. There was no communication at all from that moment on after I paid him for his services already completed. He never returned my calls or texts. TOTALLY UNPROFESSIONAL. I had to hire someone else to fix the problem. I do not recommend him at all. Stay away

Am a happy customer. The pond was originally built by Ted over 20 years ago. I have been cleaning…read moreit myself for years, but as time went by, sludgy dirt built up at the bottom I didn't know how to get rid of, a few rocks fell off the edge, I could not keep up with the work by myself, therefore, asked Ted for rescue operations. Ted's crew showed up, repairing and restoring my old pond. The crew were professional and courteous, and cleaned up mess before they left. The pond looks brand new now. Thank you! One drawback: You need to leave quite a few messages and emails until Ted responds. Don't give up...

These guys are our go-to, ever-reliable pond guys. They clean it, they maintain it ( not much is…read moreneeded) and they are wonderfully responsive when a small crisis occurs . We feel lucky to have found them and after 14 years, we know our pond is in good hands!

They got back to me in a few hours was able to supply a quote for the job. Pricing was good for the…read morejob. Showed up the following day work was completed in time. very neat and professional. I will use them again if I have a need.

I wouldn't say my experience was terrible, but it definitely wasn't great either. Communication…read morecould have been better I think I spoke with Sarah?.., and the overall experience left me feeling disappointed. When you're hiring a company, you expect professionalism and good customer service, and I just didn't feel that here. The work got done, but it wasn't enough to make me want to use them again. Hopefully they can improve their customer service and communication moving forward.

All ended EXTREMELY Well with my broken well thanks to Frank and Andrew from KPS!…read moreI honestly can't write a more effusive review for this outstanding family owned business. Within 2 hours of my code red call to Frank because we had NO Water and no clue as to why - Andrew was here within 2 hours ( shocking because we live in a remote area of CT and rarely do folks show up on time and in some cases they don't show up at all) to quickly assess the problem, propose a resolution and provide transparent AND fair pricing. Frank and Andrew return early the next morning with all the necessary equipment and removed and replaced the broken pump and had water back up and running to our home by 3 PM that afternoon!!! This was no easy task- the well was literally in the forest, far from our home and the area around the well overgrown so access was tricky and difficult- this did not dissuade them in any way, nor did it drive the price up. The entire experience was a 10 out of 10! Thank you both so much for delivering outstanding service in our dire time of need !!!

Frank arrived with punctuality and provided fabulous service as agreed ahead of time. He provided…read morea thorough evaluation of our pump and water treatment system. He suggested adjustments we can make to improve the efficiency of our water softener. We will definitely be relying on Kosheluk Pump Service for our future well pump service needs.

Very great I highly recommend . I will use again when I need services he installed an instant hot…read more We had a few issues he got it fixed and was there when everything came in to install . Thank you

Needed to replace my 14 year old water heater. Came out next…read moreday , gave me a great quote and the unit replaced Within a few days. Rick was great. Asked about replacing my HVAC. Gave a great price within a week it was replaced in two days. A neighbor of mine got hers replaced , new unit done in one day. I would recommend Rick and his crew in a heart beat.

I was referred from a company doing work in my home. My call was returned quickly and he came when…read morehe said he was going to come. Louis was very kind and personable. Our kitchen had flooded and I explained that that pipe was off when the water was spraying everywhere. He said he would check everything. He explained that it was just a valve that needed to be replaced but I knew the pipe was off. He insisted everything was fine. I was recovering from surgery and stayed with family for almost a month. As soon as I returned home and used the sink the pipe popped down. I am so disappointed. I couldn't afford the repair in the first place as I'm not working and now I have to get it fixed the right way. Very disappointed.

I've been using Jiffy since I moved to New Haven three years ago. They come quickly and fix…read moreeverything well. I've always gotten Lou at my house and he has been positive and enthusiastic every time. I never use any other plumber.

Our Mainline was Backed Up.The Landlord Called Jake the Snake, Quick Response Time. 2 Gentlemen…read moreArrived. Less than 1/2 Hour I was Doing Laundry! Professional Demeanors, and Work! Highly Recommended.

About a month or so ago I used Jake the snake plumbing to come over and unclog my sink drain which…read morehad a slow drain but not completely clogged he showed up with another guy and worked on this 2 inch pipe slow drain for about an hour and a half and eventually got the job done. about a month later the slow drain clogged up again I called Jake back and told him that the drain was clogged again he was not very receptive to the idea that he should come over and recheck his work but gave me a hard time on the phone and eventually never showed up. It's hard to do business with people that don't back up their work since this was a fairly new job I expected better but I was wrong and I'll be hard pressed to use Jake the snake again very poor service