I hired B&B plumbing to replace the sewer drains at my home on November 17, 2022. They agreed to tunnel underneath the house, and run new lines to all water fixtures, costing $12,000 total. We had an agreement that they would get half the money before the work was done, and the other half after all work was complete. They began work on November 18th. The tunnel beneath the house was finished that day. In writing, B&B said that the job after the tunneling would take 1 and a half days to hook up all of the pipes. The B&B employees repeatedly never showed up, or would show up and work for only an hour or two before leaving again, even when the weather was nice. They repeatedly told me that the job would be completed the following day, but it never was. They did not put a cover over the trench beneath the house even though they were asked to do so, so when it began raining on November 24th, the trench wide enough to fit a grown man and about 15 ft long filled completely with water, which caused major settling on the foundation of the home. The job wasn't finished until December 15th, so we were forced to be without working washers, sinks, and toilets for a month. On December 11th the B&B plumber told me the washing machine was fixed and ready to go, but when I ran it, it was not hooked up properly and flooded our house, so they had to go back and work on it further. They demanded I pay them more before they would finish the job, despite the agreement being that they would get the other half after all work was complete. Liz said that because the job was "90% done", and they had to pay their crew, I had to give them more money to finish. They would provide no compensation for the flood damage to the interior of my home, and made no apologies for the month it took to get a job done that they said would take less than a week. read more
