We were down in Port St Joe a few weeks ago when my son called and said his AC went out on the way…read moredown. Turns out the AC belt had broke. I called and talked to Rick about the issue and he said he would try to work us in. After 3 hours he called me back to say the truck was ready. Unbelievable service!! Even better than that was the price he charged. He was very accommodating and suggested some other things that needed to be addressed in the future that was very helpful. This is the first review I have ever wrote, but very compelled to give him the praise he deserved. Thank you , Thank you.

Rick the service manager was dedicated to resolving our truck issues and went above and beyond to…read moresecure warranty overage

Heading out from a week long vacation just to find out I had a flat tire right after getting out of…read morePCB. Threw my spare on and took my car here because it was the cheapest quote. They also were the only shop in the area with a tire that would fit my Nissan Pathfinder. Literally replaced my tire and put the spare back (a difficult task that I was not looking forward to) within 45 min with a smile on his face. Awesome, kind customer service. Can't beat it into today's world.

Friendly and helpful. Great service and very timely. I'll go here for all my tire service needs.read more

Great tire shop with a great owner in Mark Ferguson. Prices for brand name tires including trailer…read moretires was a huge selling point for us. The fact they had the new Goodyear Endurance trailer tires was awesome since we had a boat trailer in desperate need of tires and the Endurance was highly recommended by boat shops. Hurricane Michael has put thus shop down gorbright now but when its back up and running as owner has indicated he will be back in Spring if not sooner

On vacation in Port St. Joe, found a metal object in the tire. Went to St. Joe tire first thing the…read morenext morning and they fixed us right up in about 30 minutes for only $20. Awesome

Involved in an accident on Thursday night. Went to Randy's first thing Friday morning and they…read morechecked the front end steering components and realigned the front end pretty quickly. Was grateful for their ability to get me in and repaired for my trip back home to Kentucky.

Randy has had Ms. Randolph's Buick Enclave for the past 8 months. Ms Randolph purchased the…read morevehicle from a private seller and within months, started giving her trouble. Randy stated that it needed a new engine. He put an engine in it for around $7000 and sold her a 2 year warranty through his business and now claims that he cannot fix it. This is not the first attempt at repair. It took nearly a year for the engine to be installed and was in and out of Randy's shop from December 2021 until Spring of 2024. Ms. Randolph has maintained auto insurance on the vehicle at $200/month since the day of purchase. In four years since the car was purchased, Randy has been in possession for nearly two of those years. Ms. Randolph is a widow, a single mom raising her three children, one of them a special needs child that requires a somewhat cumbersome stroller that she can no longer transport. When Ms. Randolph wants to do anything with her family, she now has to make two trips to her destination and two trips home with her current smaller vehicle And must remain local. Ms. Randolph has been more than patient. I can attest that I called today to speak with Randy only to be told that he was at a "boat shop or bolt shop" and he would call me back. He did not. I am not sure why this previous loyal customer is now no concern to Randy's Tires And Automotive. Randy has had possession of the vehicle since November. Ms. Randolph has had to cancel vacations and Randy has turned a deaf ear to her requests. Randy threatened that he was just going to have her come pick up the vehicle until he was reminded that it was running when it was dropped off, and the engine that he installed was under a warranty that he sold her. I will update this review as time progresses. Perhaps if enough people spread the word about how Randy preys upon the most vulnerable around Panama City, he will modify his business practices. Please stay tuned for further updates on other social media platforms as well as as local television news agencies so that I can forewarn future victims and spare them years of frustration. Randy, did I leave out any details or even slightly embellish the truth in any way? I look forward to your eventual reply and more importantly returning Ms Randolph's vehicle back on proper working order On a timely manner.

Good 40.00 tires but u might need to balance them somewhere else. Overall fast and must pay with c…read morea s h.

Awesome service by these gentlemen. I would recommend them for tire repair and even sell tires…read more Maybe I'll consider them when replacing tires to our cars. Great value on their service.

Friendly staff who were honest about wait time but they finished sooner than expected! They…read moreplug-patched an almost brand new tire that I was concerned might have to be replaced. Great work at a very fair price. Now I can take the plug kit back to Walmart for a refund... whew! Lol!

Hung up on me mid conversation. I called to ask a question and as soon as I asked my genuine…read morequestion they just hung up and said nothing.

Took my car here. I was not happy with the job or service. They kept my car forever and charge way…read moreto much. I will not return

Used the online website to book an appointment for oil change and a "tune up inspection" which…read moreoffers online. Show up for my appointment waited 15 minutes up front for anyone to come out just to say he had no idea what inspection I'm talking about and look at me like I'm stupid. And wouldn't be able to do any inspection for atleast a week what a waste of time

I wish there was a way to leave more than a 5 Star review for Gagnon's. They are the most…read moretrustworthy shop I've ever found, they know what they are doing, they are fast, and they have very reasonable pricing. It doesn't matter what is needed, they have always come through with the perfect solution every time. If you need your car services or repaired, don't hesitate to go straight to Gagnon's.

the worst auto repair in the business. shame on you. they will rob you blind. they told me they…read moreinstalled ngk laser iridium spark plugs that were $27.73 a piece but several months later it turned that the same set of plugs were $45 for the whole set.in addition they charged me 101.60 to install the plugs. buyer beware!!