Jesse is a fast talker and will talk you out of your money if you are not knowledgeable enough to…read moreknow about shops be very specific about what you want done (ladies) . I took my truck for a check up which cost 179$ for 1 code to be checked which was p0300 simple , which took him 3 days to discover the problem was just a broken coil pack but that didn't seem right because I just had them replaced (both coil packs and spark plugs) I was told my truck was next in line the first day knowing they barely get business. he tried to add the fee of a new coil pack he said he bought but couldn't show an receipt to and labor which I never gave permission to install anything on my truck and I was told it was ready to be picked up at the total of 401$ . I have recorded our phone cal just for the facts to relay to the next shop I take it to so they know what the last person has done . He is not honest and will run your ticket up any chance he gets ! very unsatisfied

I had a wonderful experience at Alford Tire, as I have each time I've came. Jesse and Dawn always…read moretake GREAT care of me when I come in. This is the only place I trust to take care of my car.

BEWARE OF THE SHOP FEE…read more I received a $35.00 shop fee for Strut replacement on the rear. This is just another way of padding the bill. Everyone has operations expenses so things should be figured into the price of the job. No just an arbitrary fee or percentage.

A couple of weeks ago my car battery died and after a few days of having friends and stranger jump…read moreme off every time I parked I decided to break down and buy a new battery. First I went to Advanced Auto and a battery there was almost $300 so I said nope, then NAPA who had the battery for a little over $200, then I called Pep Boys who sold me the battery and installed it for under $250. I was so pleased I went back the next day for an oil change and tire rotation. The entire staff at this store was friendly and honest.

I have gone to this location for 4 years and never had a problem... until the last time I went…read moreseveral months ago. They told me I had a gas leak by my rear tire and then showed me a video that looked nothing like my undercarriage. I know because I had mud all over my truck that day and the video they showed had a clean undercarriage of a compact car. He also said they couldn't fix it there, but his buddy had a garage down the street. That's a bit shady. Fast forward to last night. Since I wasn't impressed with their service I had my husband change my oil. The oil filter was cranked on so tight that it ended up breaking to come off and then drained more than half the new oil we put in it. It has cost us 3x the amount it would have cost us to change the oil. Needless to say, we are not returning.

Got there early one morning and saw a random guy sleeping in the lobby it made me uncomfortable…read moreOne day I got an oil change and a bigger guy was really rude and cussing as he instructed me into the store

I made an appointment for an 11am oil change about a week ago. Al was the associate taking the…read moreappointment. $24.88 for the pit crew was the price he quoted; I'd be supplying my own oil and filter. I arrived at 10:40 and they couldn't find my appointment. Al was not there, just part-time, coming in at 4pm. The price he quoted was not honored. The price is $30. They got the truck in at 11:15. It wasn't done until 12:15. Everyone was doing a slow-walk. The person working on my truck disappeared into the pit under the truck for 20 minutes, I imagined taking a nap. Obviously paid by the hour. I observed the process from outside of the lined-off area. I like to watch work being done on my truck. That annoyed them. They closed the doors so I couldn't see. The service advisor said that I made them nervous watching them work (or waste time). I never got the feeling that they are competent for anything more than an oil change that takes an hour. Hopefully everything got tightened up well but I'm nervously watching for oil leaks. I'll go somewhere else next time.

Bought tires here, however we were unable to get them installed due to this fine establishment not…read morehaving weight stickers involved. I am thoroughly dissapointed as I attempted to schedule an appointment when I ordered the tires and they informed me they do not schedule appointments. Looks like we will have our tires installed somewhere else.

I broken down at gas station, walked down to Eastern Wrecker see if someone could rescue me, they…read moreimmediately walked over N.A. fixed my car in minutes and refused to take any cash as I was so appreciative!!!! Best service even when it doesn't matter!!! Great people!!!

I highly recommend this company. The owner and employees were extremely kind and helped me…read moretremendously in a timely manner. I made the call for a tow around 2:30p.m and the truck driver was called immediately and delivered my truck to the destination extremely fast and even sent a picture once the job was completed.

I am a 75-year-old widow and having to take care of my car which my husband always did. Today, as I…read morestarted to go to the drugstore my battery was dead. I called my insurance company for roadside assistance. They sent this company. They were a blessing from the moment I spoke to the lady in the office.. She was so reassuring and kind and helpful. Then they sent "Larry" who got here in record time. He was wonderful and treated me with such kindness and helpfulness. He jumped my car off immediately and told me the battery was just down to let it run and everything to do.! I have never met a more helpful automobile service company. If I could, I would rate them 10+ stars. They blessed my life today.

My husband had to be rushed to Sacred Heart Emergency here on the beach. Our car had broken down as…read morewe were pulling into the parking space at the ER. We finally made it home but needed our car to be towed home. Ms.Sherry is an Angel. She got us taken care of very fast and incredibly affordable. She does business from her heart and it is very obvious. Couldn't have asked for a better experience and would recommend their service to anyone. GREAT LOCAL BUSINESS! If more people treated one another with as much kindness as these people treated us with, the world would be a much better place. God bless these people, they helped us so much more than they'll ever know. We don't usually write reviews but felt it very necessary to write this one and mean every word of it.