Friday-November 2nd at roughly 5pm…read more.. We received a call from Hermes Upholstery, my wife took the call from my phone and I listened from the background... Brenda, the wife, proceeded to berate my wife with regards to the rocking chair payment?!. We took them the chair the 1st week of August. (Let me remind you all its now November) After hearing a few minutes of discussion, Brenda started yelling through the phone at my wife; I was on another floor and in another room...my wife kept saying, "send us an itemized bill and we will pay it". (My wife even gave her our address) Brenda did not accept any of the solutions my wife offered and handed the phone to her husband, Lavern. My wife continued to try and resolve the issue diplomatically with rational calm conversation by stating the facts, but Lavern would not listen and kept interrupting her over and over; she actually counted and stated to Lavern that he had interrupted her now 7x and is this anyway to treat any customer?!. (My wife is in education and her patience is quite astonishing) I ask you, If someone would call and yell at you, which Brenda did at my wife Angie, for several minutes, I would have hung up the phone...but Angie just kept trying to solve the problem by repeating herself in hopes they would listen, and that a rational human being on the other end of the phone line would accept the information and the call would be resolved?!. Nope. After numerous attempts by my wife to resolve the payment dispute, by offering numerous solutions, Lavern threatened small claims court for the unpaid rocking chair and ended the call?!. Summary... -Mrs. Hermes called my number, for the 1st time in 2.5months asking for payment?!. -We have no bill, which is why we asked to have it mailed to our local address with an itemized list of the expenses; standard business practices. -They refuse to send us a bill. -They refuse to accept anything but cash, even though we were never informed of any type of limited payment options. -They had the rocking chair for over a month before I was forced to stop in and ask about the status of the rocking chair. -They never made contact until November 2nd requesting cash payment only?!. -I visited the store a 3rd and final time in October and Lavern showed me the chair in a storage shed but would not let me see the chair, inspect the chair, sit in the chair or even touch the chair..."because it was wrapped up" which is what he told me when I asked?!. I ask you, if you left an item with a business and they never contacted you for over a month, and then you were forced to stop in to check on the status, request a finish date, never hear anything, then go back in 2 subsequent times to see it wrapped up in a storage shed but not allowed to actually see it or inspect it, have no itemized bill, and then be called over the phone saying it's done and the cost is $451.50; while they yell at the customer on the other end of the phone...would you pay the bill?!. These people are most unprofessional we have ever experienced. They did nothing to garner our business; they came recommended, so I did not think I would have to go to such extremes to make sure they did a professional job or were professionals?!. They called us on November 2nd after the rocking chair had been there since August, berated my wife for payment, threatened court, and then hung up?!. I wonder why they only take cash?!. (To avoid paying taxes?!.) We will never use Hermes ever again for anything; as this was our 1st experience with them, us being new to town... I would highly recommend using anyone else for upholstery services in the Maquoketa area, as they stated they are keeping our chair, they will not provide an itemized bill, and they expect to be paid a made up cash due amount?!. No way!!! Mr. Scholl

We just purchased our second vehicle from Brad Deery in Maquoketa. We came back because we found a…read morelow-mileage, program car in beautiful condition. It was loaded, just as described in the ad that brought us to the dealership, and offered at a reasonable price. In short, in our two experiences we say Brad Deery is: Relaxed. Knowledgeable. Efficient. Friendly--no pressure.

Do not recommend! Make sure when they say, it's a buy back, which is really a "repaired lemon",…read morethat you check the carfax or another dealer!!! Because as soon as you drive your buy back off the lot, your trade in value is cut 50-60%! Most dealers in the area will NOT accept a buy back as a trade! And their service is terrible lately! 3 days for a part, ended up in the shop for 3 1/2 weeks with a USED PART! AND if you have an extended warranty, they charge you to put the fluid back in when they have to replace a radiator that should been replaced 4 months prior! Their service techs words! Just be VERY CAREFUL when purchasing a used vehicle from Deery's! They were our go to for vehicles for 10++ years! Not anymore!

Randy Schoop provided an outstanding sales experience. He listen to everything we said and to all…read moreour specifications had lots of options he got it right with the first car he showed us. Randy has over 20 years of experience ! There was no pressure to purchase no pressure for warranties just a very good shopping experience. We asked a lot of questions he always did the research and gave us the information we needed. We really felt the history of the vehicle was as transparent as could be.

I found the dealership via an Online ad and they immediately contacted me when I showed interest in…read moresome Ford F-150s. I set up an appointment and test drove a few different trucks while doing so Larry, the sales rep I was working with gave me great information and helped me picked the best truck for me. I had to wait a couple days for my truck to get detailed but that wasn't a problem because Larry insured me they were on it. If you're looking for a vehicle I highly recommend Larry at Brad Deery!

Incredibly honest, and did fantastic work. Could've charged me a lot more. Great to know there are…read morepeople out there like them. Highly recommend. Hopefully we don't need their service again anytime soon, but would be glad to send business their way.

The owner, the girls in the front and the mechanic are the kindest people I have met in a long…read moretime. I was really blown away by what they did for me and my family. This was my first visit to Iowa and it's beautiful and that goes for the people too. Me and my adult kids were going to the fair when my suv needed an alternator suddenly. Cliff checked my vehicle and found I needed an alternator mine had stopped charging my battery and my dash was lite up like Christmas. I was quoted a fair price and the got it done so fast then delivered it to me at the hotel. Great service thanks so much to the owner who drove me back to the hotel while it was being repaired so kind and we were able to make the fair and the concert!

Dusty was amazing he helped me twice in 1 day to jump my van and wouldn't take a dime for it…read more Really nice guy !

Excellent service and great deals to be has here. Picked up a great value used car for sister…read morehere. Great people over there. Will check with them first on all of auto purchases from now on.