its been a while but i owe it to gary to compliment . i came from idaho for a funeral, i needed…read moresome parts for my truck. noone in my Idaho area had anything close to what i needed at a price. Garys crew went to work, for me and by the time i came from the motel the parts were waiting . good serviceable parts, fair price.

My girlfriend and I were having a TERRIBLE car day trying to up north. We tried first with my car…read moreand had trouble so had to turn around, then got her car and tried to go and our tire blew! The deputy called for B&G towing to come out and change our tire to a donut. He was AWESOME! he was friendly and didn't charge us for the work. we appreciated his kindness beyond words. Turned our very bad day into a better one. I'm not sure his name but he had a toothpick in his mouth

Friday-November 2nd at roughly 5pm…read more.. We received a call from Hermes Upholstery, my wife took the call from my phone and I listened from the background... Brenda, the wife, proceeded to berate my wife with regards to the rocking chair payment?!. We took them the chair the 1st week of August. (Let me remind you all its now November) After hearing a few minutes of discussion, Brenda started yelling through the phone at my wife; I was on another floor and in another room...my wife kept saying, "send us an itemized bill and we will pay it". (My wife even gave her our address) Brenda did not accept any of the solutions my wife offered and handed the phone to her husband, Lavern. My wife continued to try and resolve the issue diplomatically with rational calm conversation by stating the facts, but Lavern would not listen and kept interrupting her over and over; she actually counted and stated to Lavern that he had interrupted her now 7x and is this anyway to treat any customer?!. (My wife is in education and her patience is quite astonishing) I ask you, If someone would call and yell at you, which Brenda did at my wife Angie, for several minutes, I would have hung up the phone...but Angie just kept trying to solve the problem by repeating herself in hopes they would listen, and that a rational human being on the other end of the phone line would accept the information and the call would be resolved?!. Nope. After numerous attempts by my wife to resolve the payment dispute, by offering numerous solutions, Lavern threatened small claims court for the unpaid rocking chair and ended the call?!. Summary... -Mrs. Hermes called my number, for the 1st time in 2.5months asking for payment?!. -We have no bill, which is why we asked to have it mailed to our local address with an itemized list of the expenses; standard business practices. -They refuse to send us a bill. -They refuse to accept anything but cash, even though we were never informed of any type of limited payment options. -They had the rocking chair for over a month before I was forced to stop in and ask about the status of the rocking chair. -They never made contact until November 2nd requesting cash payment only?!. -I visited the store a 3rd and final time in October and Lavern showed me the chair in a storage shed but would not let me see the chair, inspect the chair, sit in the chair or even touch the chair..."because it was wrapped up" which is what he told me when I asked?!. I ask you, if you left an item with a business and they never contacted you for over a month, and then you were forced to stop in to check on the status, request a finish date, never hear anything, then go back in 2 subsequent times to see it wrapped up in a storage shed but not allowed to actually see it or inspect it, have no itemized bill, and then be called over the phone saying it's done and the cost is $451.50; while they yell at the customer on the other end of the phone...would you pay the bill?!. These people are most unprofessional we have ever experienced. They did nothing to garner our business; they came recommended, so I did not think I would have to go to such extremes to make sure they did a professional job or were professionals?!. They called us on November 2nd after the rocking chair had been there since August, berated my wife for payment, threatened court, and then hung up?!. I wonder why they only take cash?!. (To avoid paying taxes?!.) We will never use Hermes ever again for anything; as this was our 1st experience with them, us being new to town... I would highly recommend using anyone else for upholstery services in the Maquoketa area, as they stated they are keeping our chair, they will not provide an itemized bill, and they expect to be paid a made up cash due amount?!. No way!!! Mr. Scholl

I texted Brad Deery Chevrolet, I was coming from out of town and wanted to schedule an appointment…read morewith a person for a specific vehicle. They said ok and sent a text confirming appointment. I got ten minutes out just to be texted again, someone had just arrived to look at the vehicle I was driving to look at....CASH IN HAND!! They let the other people take it out for a drive and sold it. Bad business to schedule an appointment and then sell it out from under a cash paying customer. If I could give a negative rating for this business, I would. Definitely wont refer anyone there ever.

Brad Deery motors has been fantastic to work with. We had the best experience. Larry Hall was…read moreamazing with assisting us. He is kind, helpful and patient. We would definitely buy from them again!

The owner, the girls in the front and the mechanic are the kindest people I have met in a long…read moretime. I was really blown away by what they did for me and my family. This was my first visit to Iowa and it's beautiful and that goes for the people too. Me and my adult kids were going to the fair when my suv needed an alternator suddenly. Cliff checked my vehicle and found I needed an alternator mine had stopped charging my battery and my dash was lite up like Christmas. I was quoted a fair price and the got it done so fast then delivered it to me at the hotel. Great service thanks so much to the owner who drove me back to the hotel while it was being repaired so kind and we were able to make the fair and the concert!

Incredibly honest, and did fantastic work. Could've charged me a lot more. Great to know there are…read morepeople out there like them. Highly recommend. Hopefully we don't need their service again anytime soon, but would be glad to send business their way.