Our air conditioner stopped working on a really hot day. They got to us quickly and fixed it that…read moreday! Thanks you guys!

Our air conditioner recently stopped working. I've used Reedys several times in the past and called…read morethem again. The service person spent two hours trying to bypass the control board, It was working when he left but he said he didn't know how long it'd last until we needed to replace the board. That fix lasted about two hours and cost us $283.55. I again called Reedys, and the same technician came with a new control board. the cost was $650.00. the unit again worked when he left but ran for only a couple of hours. I called the service manager and he said he could send the same guy out and I decided I needed someone else. A friend who knows pumps and electricity troubleshooting looked at it for us. He found a clogged condensation pump motor. He cleaned it and the unit has worked fine since. I believe the service man doesn't know much about repairing the equipment or was running up a huge bill, The service manager said during a brief conversation that he didn't repair air conditioners. I wish I had contacted someone that knew how to clean a motor before calling Reedys. I've used this company many times but will never call them again. We spent $908.55 and nothing was fixed. For all I know the service man merely vacuumed the water out of the pan, which would have gotten the unit to run for a couple of hours.

I chose Berico a year ago to service my Heat Pump/AC on a regular schedule…read more I have found the technicians to be knowledgeable and professional during our interactions; with two (2) exceptions out of 5 total interactions. Management has been responsive when I contacted them with concerns. It because of this that I continue to be a customer of Berico and recommend them to others who might be facing the same choice I made a year ago.

As a first-time homeowner, finding reliable and professional service providers is incredibly…read moreimportant--and Berico delivered across the board. From the very beginning, Bonita was a standout. Her communication was prompt, clear, and genuinely helpful. She made the entire process--from scheduling to planning--easy and stress-free. Her professionalism and warmth made a strong impression right away. Equally impressive were the on-site service providers. From the moment they arrived, they were courteous, knowledgeable, and clearly took pride in their work. They explained everything in a way I could easily understand, and their trustworthy, respectful demeanor put me instantly at ease. It was a pleasure getting to know them. Berico has absolutely raised the bar for home service--efficient, personable, and dependable. I'm truly grateful to be a new customer and if this is the standard they continue offering, won't hesitate to work with them for years to come! Thanks again to Bonita and the entire Berico team!

I used Marshall for a number of years and they helped me maintain my unit that came with the house…read more They are competent with their maintenance. The last time they performed maintenance, they charged my card more than the invoice. I spoke with the owner and he acknowledged this error but instead of just returning the overcharge, I had to chase him down for over a month until he finally dropped off a check for the overcharge. This caused a lack of trust and I am moving on to another company because of this.

DO NOT trust this company. I have not received a billing statement for my service and needed…read moredocumentation for it. I called the company SEVEN TIMES over the course of 2 weeks and still have not received a statement. This should be a very simple thing, but I have been hung up on while on hold and given the run-around every time I call. I was even directed back to the technician that did the job and he said he has no ability to send me a billing statement. At the very least, this company's customer service is poorly trained, incompetent, and not trustworthy. Do yourself a favor and find a different company.

From the moment I first called Aspire Heating & Cooling of Winston-Salem, I was impressed. Amanda…read moreanswered the phone with her amazing personality and helped me get the perfect services scheduled for my mom's HVCA needs. The technicians who came out for the estimate were equally as impressive. Chandler and Josh took their time researching the issues with the current outdated HVAC system and making recommendations for improvements. It was evident that they were very knowledgeable, and I really appreciate how professional and personable they were. My family enjoyed just chatting with them and learning how a new HVAC system would be a benefit to us. We didn't feel any sales pitch at all. It was just honest information being shared by honest people and I love that. Josh was able to offer financingj options immediately and get mom's service schedule for the very next day. The three technicians that came to do the HVAC install did great work. Cade, Jaden, Jeffery, and Sales Rep. Josh we all very respectful of the property and professional when speaking with me and my family. I was really happy with this first interaction with Aspire and glad we decided to go with them. They offer an excellent warranty on parts and labor, and I already can see they provide exceptional customer service, which they commit to 100%. I look forward to seeing how great everything turns out once mom's new HVAC unit is completely installed. If you have any heating or cooling needs and want a quality service at a good price, I highly recommend reaching out to Aspire Heating and Cooling. When you call them, tell them Kindra Speech sent ya!

I have been a maintenance customer for almost 5 years. While they came out and cleaned the system,…read morethey always took the opportunity to try to sell me something. Recently, I had a technician out on a Sunday because my system wasn't cooling. He informed me that the compressor was "shot" and that I needed a new one. He followed up the next day with an almost $6000 quote for the compressor. I asked him for the part number. The part is 1500-1800 online. Aspire wanted to charge me $4000 for installation and refrigerant. I did ask them to send a comfort consultant to give me a price on a new unit so that I could weigh my options which they did with urgency. I had a second opinion on the compressor from another company. That technician showed me where there is nothing wrong with the compressor. It needed some refrigerant. Aspire is either incompetent with the repair or they were jacking the price up in order to sell me a new unit. I do not recommend this company.

Very professional service. My house had split units and I had an issue with the one that managed…read morethe small upstairs bonus room. Every other company I talked with wanted to do something ridiculously expensive instead of just replacing the smaller ac unit. Triad Controlled Climate was completely honest with us throughout the whole process and managed to not only do what we ask but didn't charge us insane prices you see from these bigger AC companies. Honest workers who deserve your business. Give them a call if you need help with your AC, they did wonders for me.

I've been relying on Custom Air this summer with their standard VIP Member Package and an actual…read moreservice callout for a home unit. Invoicing and payment can be done electronically which is very convenient. The techs Alex and Kyle have been knowledgeable and helpful during their visits. Very prompt and reliable so far in my experience. I haven't had to call upon any 24/7 emergency services at this time, but so far it's been a pleasant experience. I wouldn't hesitate recommending them to others. I don't have a gauge for value yet, but I'd continue to keep them around for my HVAC needs in Greensboro!

Woke up with no heat, outside temps low 20's, inside was down to 64. Just knew we wouldn't be able…read moreto get a tech out today due to demand. Was pleasantly surprised when my husband called, we were told a tech would be out at 2pm. Even more surprised when we got the call a couple of hours later, that a tech could be here in 45 minutes! The tech Alex was able to diagnose and replace the part that went bad in a timely manner. Alex is a very professional, very knowledgeable and very mannerly young man. Who explained everything that had happened to cause the part to fail. Such a kind young man and an essential employee and representative of their company. As well as the kind lady who answered the phone. Many thanks to Custom Air!

I needed my heat pump replaced due to a leaking coil. Swaim was not only cheaper than EANES by a…read morefair amount, but they were also much easier to deal with: zero pressure, no sales pitch, they just gave me the quote and didn't bother me trying to sell me on agreeing immediately and follow up 30 times in 2 days with pressure to sign. The team who came and did the actual work were extremely friendly and did a great job. Nick was the lead installer and he was excellent, knew what he was doing and knocked it out like a proper pro.

Sammy with Swaim Electric came out on this 103 degree 4th of July holiday, got my AC running in 5…read moreminutes. He was super nice too!!! I thank you but my German shepherd thanks you even more!

Work was completed, but cleanup was not. I had to follow up with photos, and the response was…read moredismissive. Professional installation should include proper cleanup, which was not my experience.

I lost my heat during snow and freezing temps. Dorman responded quickly and showed up promptly…read more(when others would not) He did the troubleshooting, made repairs and charged a reasonable amount. I am thrilled with the response time, the service and professionalism, and being charged fairly when I could have easily been price gouged. Highly recommend Dorman Heating & Air!!!