These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

Used another contractor, but was satisfied with the professional way the quote was handled.read more

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

Update as of 5/2/2022…read more Our blower motor failed on us a little over a month ago so no warm air was being pushed through the vents. Dave immediately got in touch with the manufacturer and ordered the replacement part. He kept me updated every step of the way and he immediately came to my house to install the new part as soon as it had been received. We've got warm air again!

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.

Home Service Pro LLC is a great company for Plumbing, HVAC,,Heating, Electrical and Generator…read moreservice. They have competitive pricing and they get high marks for their customer service. They also offer maintenance plans to keep your systems at top performance. Check them out !

Great service with absolutely stellar customer service. I hired them to install some air…read moreconditioning wall units for an addition to my home. Everything was very professional. We did have an issue with one of the units but it was promptly fixed at no charge with friendly customer service. Definitely a reliable company with workers who pride themselves on doing good work.

Used All Year to install a new Heat Pump for the primary area of our house. Gave us various unit…read moreselections and stepped us through their recommendation, which was not the most expensive. We then had them come out and put an electronic damper system on our other unit so we could have separate temperature controls for our guest bedroom. All was completed efficiently and with great care to make everything look neat. They are our go to HVAC company now.

After 4 different estimates for a whole new HVAC system, All Year was the only one that didn't try…read moreto upsell me on an unseemly expensive multi-stage unit that I do not need for my 1200 sq ft house. They were also the only ones to come in with an estimate below $10k, so they are definitely a great value - thank you Jason Robbins. They were up front an honest about what I needed, which was refreshing. The others all pulled some scripted scam about calling their supervisor in the office to see if they could get me some bigger discount which was still some ungodly price. Then Alex Smith helped me with scheduling and answered all my questions about the install. Braxton and John came out and did an excellent job on the install. They were as nice and polite and professional as you could ask for. They were beyond efficient and even finished a little earlier than I expected. They explained everything I asked about as they went and showed me how everything worked and cleaned up everything, leaving it actually a little cleaner than they found it. Now after 2 weeks of sweltering in my house, I'm finally sitting pretty in the cool air. I could not be happier with All Year Cooling and the people they have running the show there. I would definitely recommend them to anyone for their HVAC needs.

The crew just left .....Removed an oil tank (in the ground for many years!!)…read moreThey did an outstanding job! "like it was never there".....THANKS

From the owner: Since 1957, Pegram Oil has served Kernersville, Winston Salem and Forsyth and surrounding counties…read morewith heating oil, off road diesel. We specialize in Fuel Tank Removal, removing underground, above-ground, and basement tanks. If you are considering selling your home, please call us to discuss what you should do, what you should avoid, and where to start. We have the equipment and experience to quickly, safely, and confidentially empty, remove, and dispose of your fuel tank.

I've used Cool Breeze at three different houses now. Great customer service and locally owned!…read more Every time I dealt with the owner and had excellent experiences. I needed a mini-split to be installed in the garage shop for woodworking. Booked on Friday and installed on Tuesday. They called Tuesday morning. And had an opening. Did a great job and left the job site. Clean. Price was perfect and $4k lower than Lowe's for the same service.

I'm not sure what happened with the other reviews, but I had a great experience with this company…read more We really needed to replace our hvac system since they were over 20 years old. PLUS who wants to spend summer with no AC? Not I! Melissa who always answered the phone was so kind and helpful. She kept me updated with the whole process. The techs came to our home and explained everything and made sure to get things done with great professionalism. They were also very kind and helpful. The ONLY thing I wish was they had to come back the next day to finish up some work, I wish they sent the same techs over. Only because they already knew exactly what was needed. I know they made notes on our file, but I worked at a HVAC company and we always tried to send the same tech to finish a job, but I also understand the previous techs might've had appointments the next day or ran over on a job. Either way it was great working with them & I will continue to use them for any repair or maintenance!

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

After repeated attempts to find someone who was responsive and skilled I arrived here at…read moreDilligence. Now ten years later I still cannot imagine why it took me so long to find these great folks. Reliable and fair and so willing to work through whatever ails my two HVAC systems. On an annual maintenance contract for longer than I can remember and have never had any complaint.

Got back from vacation to an 87 degree house. We called Diligence and Reggie was out within hours…read more He is knowledgeable, professional & thoughtful (didn't wear dirty shoes in house). Our problem was diagnosed and solved quickly. This has been a hot spell and we could have been taken advantage of but since they employ people like Reggie we will be customers for life!!!

In the past we had excellent service from Tony at H&H, but evidently he no longer works for H&H and…read morethe service or lack of service received this week has been totally unacceptable and very unprofessional. I left numerous messages on the office number where the message says H&H will respond to your message in one hour, he never called at all. When I finally reached someone yesterday morning Cameron said he would have someone to our home at 7:00 last night. No one showed nor did I get a call. I had another service lined up to come, but wanted to use H&H due to the great service from Tony. I canceled the other service and had another night with no AC. When I tried to reach Cameron several times last evening the call went to vm except for one time when the call answered and I could hear laughter in the background. I then left a vm with a few harsh words. I will never use them again and would not recommend H&H for anything!