If I had read the yelp reviews I probably would not have called this company…read more However, I'm pleased to report that I had a very positive experienced with A-1 Safe & Lock. I needed my locks changed and they showed up on short notice and were very accomodating, understanding of my needs, and competent. The cost was appropriate and in line with competition for what they provided. Based on other reviews, I would guess that the management or personnel have changed since those were written.

I would give a zero star if I could! I called A1 locksmith because I locked myself out of my house…read morewithout my phone. I used my neighbor's phone and I waited for 2 hours getting bit up by mosquitoes. I called back and they told me 10 minutes after waiting another 45 I left! When you're at your worst and you depend on a business and he straight out lied to me I'll be there in 10 minutes never was don't call this company!! The fact that I was willing to pay them$250.00 for opening my door was expensive but when you lie to the person that needs help, I think that's pretty low!

Let me tell you how much of a bad business this is. I reached to get a quote for a safe told the…read moreowners where I was purchasing it from. He said he would get me a contract within two hours the seller reached out to me to say they had another buyer that was willing to pick it up asap. Guess who that other buyer was ***

We used Safe Moves to move a 36 gun safe into my basement. We had a great experience…read more Great customer service. Good communication. Professional and polite. All around solid work. 10/10 rating in my book. We will be using Safe Moves again when we move to our next house.

Needed help with a safe. Bob came the same day and was very meticulous. All is fixed.read more

Absolutely fabulous..really. !0/10 in every department . Honest, frugal and courteous.read more

Very quick and prompt. Responded in less than 40 minutes to help with our lock out. Super…read morefriendly and would highly recommend.

Needed a locksmith quickly as my front door lock and door knob were not functioning properly. I…read morereached out to Henry, advised him what I wanted in terms of a replacement lock and door knob. He was able to provide what I wanted, removed the old lock and knob, installed the new lock and knob, tested everything and was able to provide me with the extra keys I requested. Extremely easy process from beginning to end and fairly priced. Would definitely use his services again.

I had a brought a key fob I purchased elsewhere that needed to be cut & programed. Mike was…read morereasonable in price and did it quickly. He even offered to program the key for me (I had instructions). I would highly recommend!!!

I needed multiple keys made for my one vehicle. The person I talked to over the phone was very…read morehelpful, informative and addressed my needs. She followed up with her manager to provide me with excellent service and price. Nick, the technician, arrived and provided excellent customer service. All this occurred on a Saturday.

They were reliable and quick.. super friendly too!…read more They arrived early and did not charge me a crazy amount of money even though I was locked out!

They made 3 Medeco keys that didn't work, and they had no idea how to fix it or make it correctly…read more They did return our money fortunately. I took it to another locksmith who made the keys that worked the first time.

The locksmith came to our place and made replacement emergency keys for our smart lock (the…read moreprevious owner lost all emergency keys). Fast and friendly service. Very satisfied. BTW, they are listed on Schlage's "locksmith locator". So truly trustworthy.

I am a facility manager at a large commerce center in Norristown. We use Valley Forge Security and…read moreare very happy with their service. They are very professional and do an excellent job all around. They offer a very broad array of services and always get the job done correctly. I highly recommend them for all of your lock and security services. Steve, Chuck and all of the staff are friendly and provide service with a smile:)

The servicce was good. I asked Chris to fix a problem I had…read morewith a faulty Garage Door installation. The Locked was fixed and we found out the handle was also incorrectly installed.

Chris did an awesome job for us on four different doors today. I inquired about a job on yelp and…read morereceived a response within minutes. That was at about 8:30 AM this morning. He provided a quote to add a deadbolt to our door and re-key it to an existing key. The price was slightly better than two other competitors on yelp, and Chris had more reviews and a five star rating, so went with him. I wasn't disappointed! Chris was able to come out THAT DAY and add the deadbolt we wanted, as well as fix the door handle so that it better aligned with the door jam and was able to close properly (an existing issue we had since we bought the house). He also filed down the pins in the new deadbolt because it was slightly different than the key we wanted it to match. He very well could have just told us that we had to deal with two separate keys, but instead, went the extra mile to make sure we were happy. While he was there, I asked what he would charge to come back another day and fix three other doors that were a little bit hard to close. Instead, he ended up providing a discount price and fixing all three that night. Our doors and locks are now all in perfect order, and it didn't take all that much out of my wallet. Really appreciated the professionalism, the good price, and Chris's willingness to explain exactly what he was doing while he was doing it. Would not hesitate to recommend or to hire again!

I called Houdini when my Pella rear door wouldn't open. Based on my description and photos, Larry…read more-- their senior technician -- diagnosed it as a door issue, not a lock issue, before coming out. He quoted $450 service fee plus parts, labor, and a 10% credit card processing fee. Steep -- and while the 10% credit card processing fee is well above the industry standard of ~3%, it was disclosed upfront. I needed my door fixed and agreed to the terms. Larry came out, disassembled the handle, determined it was the interior multipoint locking system, and told me to contact Pella. Nothing was fixed, no parts were used. I was then handed a bill for $713 -- the $450 service fee, an additional $150 in labor, the 10% processing fee, and tax. When I called to request a refund of the $150 -- the one charge I hadn't agreed to -- Larry called back and refused, explaining he had intentionally limited his work to avoid risking further damage. I understand and respect that reasoning. What I don't understand is being charged $150 in labor for disassembling a handle, determining the job was beyond the scope of the visit, and leaving the door unfixed. My door is still broken. Proceed with caution. Update 5/22 After I posted my review, Larry Schwalb called attempting to intimidate me into removing my review. After I ended the call telling him I didn't want to argue, he told me "you don't get the last word on this" and after I hung up he tried to call me again. Later, the "manager" posted the response below asking that I call the company to discuss the matter. Uncomfortable making the call myself after Larry's abusive conduct, I had my lawyer call hoping to seek an equitable resolution. Once she explained why she was calling, however, rather than putting her through to a manager she was routed to Larry. And, yet again, Larry -- aggressively -- insisted he was in the right, forcing my lawyer to end the call. Be aware.

Absolutely recommend! Houdini has lock brands that are far…read moresuperior to lock brands available at hardware stores and typical lock shops. They know the high-end product and how to properly install to ensure maximum security of your home or business