I had good communications with them but I had already hired someone else. They were quick to…read morerespond.

This Co is now owned by A1 Mechanical. The tech arrived as scheduled and was knowledgeable. He…read morediagnosed the issue and determined that the outside AC unit needed replacement due to age and R22. He said that sales would contact me and provide a quote. It is now 1 week later and I not heard from anyone at A1. I have already had another HVAC company install a new system. A1s business must be so good that they can afford to ignore new system sales.

Trace and Mike came to my house here in Michigan and did an amazing job Cleaning my Air Ducts,…read moreVents and upgrading my furnace to help prevent mold in my home. I have a family of four and they where both extremely pleasant to have in my home and both were very knowledgeable of their products. I would recommend Maven Air Care to anyone that is looking for this type of work and especially Trace and Mike! Well done!

HORRENDOUS customer service. Home Warranty company chose this provider. Not only did they not…read morecorrect the issue but they charged my partner when they shouldn't have and have refused to refund the money. AVOID!!! UPDATE - we finally received refund from payment that was overcharged. Still would not recommend this company, operate has been unresponsive and when he does respond becomes rude and defensive.

Came highly recommended and earned every dollar we paid! Fast, responsive, professional! Completed…read moreoutlet and wire upgrade in line with other quotes we received with excellence! Glad we trusted the recommendation, hoping many others trust ours!

I have used their services for both commercial and residential…read more Great responsive customer service . Fairly priced .

In the middle of a summer like this, losing the A/C just isn't something anyone wants to deal with…read more And, as ours started going out, getting someone out to fix our system became a high priority. Getting an appointment with Ribbit Heating/AC was particularly easy, with their dispatcher not only providing lots of opportunities for appointments, but also giving us follow-up calls on the day of, ensuring that we were home in time to meet the service techs. The two techs who arrived were both timely and courteous, swiftly diagnosing the issue with our A/C unit. They provided accurate pricing throughout the process and were done quickly. And right now? Our A/C is blowing cool and comfortable for the rest of the summer. No complaints whatsoever!

I decided to go with Plumbing Installers after having issues with the plumbing that needed to be…read morefixed, where I then decided to have the bathrooms remodeled by them. Unfortunately I did not get a positive customer experience with the remodeling effort. Attention to detail is not something that was a main priority with the remodeling work that was done to the bathrooms, as things were not aligned/centered properly and just generally some sloppy work. Some of the problems were due to issues with the house, but they didn't even try to find a solution to make things right. And when I asked them about it after the work was done, they just brushed me off like it wasn't worth their time to do a professional, quality job. They rushed us into making decisions and even selected some of the remodeling items themselves, without us realizing what they were doing before it was too late. They did good on the plumbing, and I might recommend them for that, but I would still be quite hesitant to recommend them for any remodeling work. I got no response whatsoever from the owner about the concerns/issues I had during or after the work was done, even though I tried to contact him several times. Unfortunately I wish I just would have went with someone else, it was a disappointing experience in that they were not professional in all aspects of the job. Update 7/18: I felt that I should provide an update to my review for anyone considering hiring Plumbing Installers for work in their home. I had issues from the work that Plumbing Installers did, based on poor workmanship, that I wanted them to fix. They initially ignored me and then when they finally addressed them, they simply dismissed them. They then tried to pay me off with a low sum of money where they wanted to be no longer liable for any issues incurred from the work that they did and they also wanted their warranty to be voided. I originally thought that the money offered was for me to pay for someone else to fix the issues I have from the work Plumbing installers did and the warranty would still be maintained for everything else not taken care of with that money. Unfortunately, that wasn't the case. They do not honor their warranty as stated, as well as the no quibbles guarantee listed on their website. They are deceitful and unprofessional when it comes to the consumer and them following their own business standards they have listed on their website. They basically wanted to pay me off to let them off the hook from any current/future issues and to prevent me from stating the truth about the job they did. This not a company which one should consider hiring if they want a quality, professional job done as well as having coverage for the work they do in case something goes wrong.

From the owner: Plumbing Installers are a state licensed master plumber (#15275) serving residential & commercial…read morecustomers in Dayton & Columbus, Ohio. We are also fully licensed and insured HVAC and Electrical contractors. We're locally owned and operated, offering service, repair, installations and more!

Very disappointed. My mom has been a customer for several years. She had the yearly maintenance…read morecontract. All was fine until this past fall when they said she needed a new heating and air conditioning system. The current unit is only 11 years old. She lives by herself and they convinced her it was too old and leaking, so a new one had to be installed. The price quoted was $10,349.00. Her house is only 1,661sqft. She signed an estimate, not a contract. When my brother and I found out we were not happy. My brother was there the morning that the installers came and told them we were getting a second opinion and refused the installation. After the installers left, the office called my mom and told her she now owed them $500 because she signed a CONTRACT, and they brought the unit from their warehouse in Dayton. (She lives in Huber Heights, long drive, I know.) Before we could get a copy of the ESTIMATE she signed, she took a $500 check to them. NO WHERE on the ESTIMATE did it say that there was a "restocking fee". Results of the second opinion: $912 for a new seal, including labor. AND they said the unit will likely last another 5 or 6 years. We will no longer be using Ed's Heating and Cooling for anything. UNTRUSTWORTHY. It would be great if they gave the $500 back, but I know they will not. Lesson Learned, BEWARE.

I have been using Ed's for about 8 years, ever since I bought my house. My air conditioning…read morerecently died on me, they came out the next day first thing in the morning to check it out, diagnosed that it needed replaced. They got me in the next day, again first thing in the morning with a new unit. Their techs were courteous as usual, helped to tell me what I should do to prevent my dogs from damaging the new unit and got me all set. I usually have so much trouble with service at my house, but every time I have Ed's out (at least 6 times over the years) their techs are very nice and I get my problems taken care of quickly and easily.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

Furnace igniter went out this morning, searched on yelp for repair technician and Jake responded…read morewithin minutes. He was able to come in 40 minutes and diagnose the issue. He had to go get the parts and replace it but this took less than an hour. System is working great and this was done on a bitterly cold day in January. I figured that I would have to wait all day. Cost was very reasonable and service was great. Highly recommend Jake and Staffords Heating and Air!

These guys installed my new HVAC system in Dec 2024, and while it heated great, it doesn't cool at…read moreall. Jake came back out 6/11, and said the motherboard needed replaced. It's still under warranty, he ordered the parts and charged me for them, saying I would be reimbursed from the company after the install. It has cost me $2,600 at this point, and it's still not fixed as of 8/18, and I haven't heard from them in a week. They've been routinely unreliable, setting up dates to come out for install and then not showing up or communicating. Do not use them if you have any other option.

Best Heating and Cooling was there for us when we needed help the most! They were quick, kind, and…read morevery informative when making such a big and important purchase. Best Heating and Cooling is family.

Fast and very nice people . great workers that showed up. Was happy to see they offered veteran…read moreand senior savings.