Bear Electric is the most efficient company I have EVER worked with & I am a Certified Black Belt…read moreProcess Engineer who specializes in Process Improvement. This company is A++ in all categories: +Communication clear & authentic w/ level set on expectations & request for pictures where needed to provide an accurate quote +Quality was outstanding. +Cost was LESS than expected. Prices are PERFECT! +Human green Flag off the chart! Owner & co-worker are AMAZING humans The owner named the company after his son. I love that. He also mentors youth to help increase the younger gens in the electric trade; so PURE. I have Anxiety & Adult ADHD and I am just getting to the point of publicly stating this (as if everyone around me didn't know for years). The Yelp community has helped me deal with the forced contractor interactions because after all, the home improvements HAVE to get done. Knowing you have a solid, reputable contractor by a huge group of the YELP community takes a lot of that anxiety away. I researched Bear here on Yelp & the company was even BETTER than the 5 star reviews. I had overslept due to said anxiety keeping me up until 4am the night before. They waited for me patiently when I didn't answer the door, didn't answer the phone, or respond the text. I was KNOCKED OUT & didn't hear my 5 alarms! I did however hear my cat HOWLING telling me, WOMAN GET YOUR #### UP! Bear Could have easily just left. I had been holding off on getting these things done due to said anxiety so going thru finding someone else & scheduling again would have been pure horror for me. I am so grateful they were EARLY & had some extra time to wait for me. I also had a big event (Yelpies) the same day so I was so concerned about being late but Bear was 15 mins early which to them is how they operate. They had my 8 requests we aligned on up & memorized. They have a process & the output is QUALITY and beating customer expectations. I promise you this company will beat your expectations. If you are curious what they did for me, below is my list: 1. Take down a pendant light & put back up std light / cover 2. Check Fluorescent lights where light bulbs changed but won't come on; fuse may need changed (Garage & Laundry Rm) 4. Check why power is out in 3 outlets in Kitchen / Dining room 5. Replace light plate in kitchen 6. Change light bulbs pendant that is high up in front of stairs in foyer 7. Change Porch Light front of house 8. Fix broken Master Bathroom light switch Thank you Bear Electric & Yelp Community for highly recommending this company! I will use them for life!

We contacted Bear yesterday afternoon for an emergency electrical panel repair at our office - The…read moreelectrician arrived on time between 7:30am and 8am - provided a solution, replaced a breaker and was done within an hour.. Great service at a Reasonable price - HIGHLY RECOMMENDED!

I had one good experience with these guys when then installed a tesla charger at my old house and…read moreat terrible experience with them with they installed a tesla charger at my new house. The first time they did it they installed a 240 volt outlet in my garage and I plugged a tesla mobile connector into that, worked well. The next time they did it at the new house, I thought they would do the same thing but apparently they stopped installing the mobile connectors. Now they only install the wall connector which is a large sci-fi looking thing that is permanently affixed to the wall. It's also more expensive than the mobile connector. None of this was made clear to me when we started the project with Grayzer. They came to my house, got about 90% done with the job then saw the equipment I had and said "sorry we don't do those anymore". They explained the situation to me but since I didn't have the equipment they wanted they couldn't finish. They did however insist on being fully paid for the job. Stupidly, I agreed to pay them and they left saying "call us when you have the wall connector". That was a mistake. Never fully pay for the work until the job is fully done! So I bought one and scheduled a time to finish at which point they said they would need to charge another trip fee to come back out. I explained that it wasn't made clear to me that I didn't have the right equipment until the job was almost complete but they didn't care. They were insistent that I give them another trip fee before they would come back. Frankly they were pretty rude about it too. Like really rude. Whoever I was emailing was belligerent and completely unprofessional. It was extremely frustrating. I tried to explain that as the professionals in this situation they should be the ones checking that all the equipment is ready to go before the job starts. At the time I didn't know the difference between a mobile connector and a wall connector. I didn't even know that tesla had multiple options for wall chargers. I had what I used the first time so I figured it would work. It's not that the trip fee was so much money but after having to drag this out over two visits, spend another $150 to upgrade to a wall connector, a trip fee on top of all that was a bit much. In my opinion, a reasonable company would just accept responsibility and waive the second trip fee. Or at least offer to split it. But not these guys. They dug their trench and they weren't coming out. It was childish and stupid and I'm embarrassed for them. And to boot, the people they sent out to finish up the job were jerks. One of them was yelling and cussing at somebody on their phone like a crazy person in my garage. Honestly, these guys are like school on a Sunday -- no class. I guess this is what happens when you get to be a popular company. Customer service and basic decency goes out the window because what do you care, you have plenty of business. Right? Yeah right.

So I was in the process of adding a Tesla Wall Connector to my home. I sent out a request to three…read moredifferent companies ( all Tesla Certified installers ). All were prompt in their responses and provided well written proposals. Only Grayzer included the cost of a permit in their proposal. Further a friend had their wall panel upgraded and their Tesla Wall Connector installed by Grayzier and recommended them highly. After looking at the reviews for the different certified installers, and given that a permit is required in my town to install an EV charger, I went with Grayzer. They provided a date and service window ( a week in advance of my appointment ) and the electrician, Max, pinged me about an hour prior to his arrival. I showed Max my ideal location for the Tesla Wall Connector and he was able to accommodate without having to cut away any drywall or running conduit outside the wall ( YMMV ). Very friendly, professional and knowledgable. He took the information/pictures required by Tesla and by my town's permitting authority, commissioned the Wall Connector, showed my how to add it to the Tesla Application on my iPhone and verified that it was charging at the specified rate (48 amps). He was happy to answer any questions I might have, and I am just delighted by the service and work done. I would recommend highly to friends, neighbors, et al. All in all, quick, fast, efficient, and professional. Cleaned up work area when done. Thank you!

Malco Electric provides outstanding service at a reasonable price. They scheduled my HOA parking…read morelights request within several days. After replacing the lights, I was told what wattage that the lights were set. It was more of a warm light setting, I had the installer increase it to a bright light setting. This was more appropriate for a parking lot lights! Very happy that I was informed about the settings!

Excellent service, very friendly people, very honest and straight forward. Great work, fast…read moreservice and good pricing.

Had a switch that was overheating, they were able to come out before noon to repair…read more Tip- have multiple things to have repaired at once because there is a flat fee for service. (buy that new fan or outdoor light and have them do it with other work!)

James has excellent online communication -- it's the reason I chose to work with him in the first…read moreplace. His quote was reasonable although not the cheapest but I was really impressed with his responsiveness. He replied quickly with a professional quote (PDF), provided a thorough explanation, and answered all my questions. His crew is great as well -- friendly, hard-working guys.

We hired Austin's Texas Electrical Services of Austin (TECL #29127). One part of this was…read moreinstalling an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once. I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier. Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

They cracked the drywall and will not reimburse for the repair…read more I had a new direct line ran for a new outlet to the circuit box. When they were in the attic running the wire down the wall to the circuit box, for some reason they had a issue getting the wire down the wall. Whatever tool they used cracked the drywall directly on the other side of the wire. It was a pain having the drywall fixed. I had to remove my TV for the dry wall guy, take time off of work, and have the whole wall painted so it would blend in and not look like a patch job. The owner said he would reimburse me for the bill for the repair. I sent him a copy of what I paid the drywall guy but he has not gotten back to me. It is very hard to contact this company, if you call you will find you always get voicemail. I should of known better. Very dishonest company, I would stay far away from these guys even for a simple job like mine. Update 1: The owner texted me to let me know he intends to reimburse me but he has just been to busy. It's been over a week and I have not gotten any refund, so I feel there is dishonesty in this. Update 2: The owner never reimbursed me. As I suspected, he was lying. I lost quite a bit of money for a relatively simple job. If only I chose another company.

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.

We did not purchase an entire new AC system/compressor/furnace with Jon Paul M. for the following…read morereasons: 1. He charged $675 to fill coolant and run a leakage test when he knew there was a 90% chance beforehand my evaporator coil was leaking and it would not be worth replacing the evaporator coil for $4500. He only offered a $675 credit towards a new system after I complained. 2. When I texted him a question about the new system quotes last year, he ghosted. Yet he emailed me four days later asking if I was ready to purchase a $17k system. Four days to decide on a $17k system without answering questions or receive other bids is not enough time. He cares more about making the commission than answering questions. 3. Jon Paul kept pushing the top of the line variable Daikin for $17k. Yet Shields AC & Heating in Lockhart said the DH7VSA compressor has a lot of firmware and software bugs communicating with the thermostat. Shields said it's not worth all the rebates and incentives. 4. Airco only offers a three year labor warranty through Airco. Yet they do not tell you that Daikin and Goodman offer an extended ten year labor warranty through Asure for $850. Daikin owns Goodman. 5. Jon Paul's quote did not include new return and supply plenum, unless he didn't specify. He only mentioned spraying the existing supply plenum with mold killer. 6. Jon Paul did not suggest moving the entire system 3 - 4 feet in the attic to reduce static pressure. Three other companies suggested moving the entire system. 7. When I asked Jon Paul what the difference was between the $17k variable Daikin and $15k variable Daikin, his response was, "More features and stuff." I need someone more articulate. 8. Jon Paul did not run a Manual J test. Ultimately, we ended up paying $12.1k with Jurnee Mechanical for a variable Goodman GXV6S condenser which included new return and supply plenum, moving the entire system 3 - 4 feet in the attic, 10 year extended labor warranty through Trinity, free maintenance for two years, and Reme Halo UV light.

Amazing experience working with Eugene. He called immediately when I submitted an inquiry and…read moreshowed up to the house 30 minutes after our call to scope out the project, which involved installing 2 sets of electrical outlets (one directly connected to the breaker box) and moving a garage ceiling light. He advised on different options for the installs, and executed expertly within a week of engaging him. Highly recommend you work with this company for any electrical needs you have!

I will call them again…read more I had an emergency. EMPWR answered the phone, showed up about two hours later, did the job right, and quickly got it inspected by the city as required for this job. Their communication was friendly and thorough. They also contacted me when interruptions in their schedule occurred, and we problem-solved together. They came back the same evening to address an undetected bad breaker. Since the electricity was off when they did their earlier repairs, there was no way to detect that the surge had fried that breaker. Their goal was to get my power back on. I appreciate that focus on the result and not just the tasks. The billing was transparent. Not inexpensive, but clear and fair for emergency service. I got what I paid for and I'm happy.

I can't remember how we found Dan a couple years ago, but I'm so glad we did! At that time my…read morecloset bar had come down due to the weight of many dresses. Dan anchored everything to studs and fixed up the wall and it's been great ever since. Fast forward to today, where I've found myself in a boot situation. I ordered a custom shelf on Etsy that came in many pieces with heavy shelves. We figured we'd see if Dan could install and while he was at it, fix an outlet, fix an outdoor light fixture, hang an irritating heavy photo collage, and fix our bedroom door that keeps pulling apart at the hinges. He came out to take a look at everything and fixed it all same day. We're so pleased with his work, not to mention he is a a genuinely friendly person who takes pride in his work. Highly recommend!

Dan was very friendly, and he was prompt with replying and getting back to us. I will definitely…read moreuse and recommend his services again