I like the NAPA here in Creswell pretty well, I do usually find them a bit higher priced than the…read morecut-rate Auto stores but I find their parts to be a bit higher quality and that makes a big difference to me. They are sometimes a little slow but when I finally make it up to the counter they give me just as good a service as they did all those ahead of me and since they are 15 miles closer to me I'm willing to wait my turn. Thanks, Creswell NAPA for being there for me when I need you the most, I will be back!

Today I went into the local NAPA store to purchase a polishing pad for polishing my boat. The price…read morelisted on the tag was $14.99, and the person rang it up for $30.36. I notified the clerk that the price on the tag was considerable less, to which she explained "they've had some price increases, and there use to be a sign on the door". I told her it was very deceiving, and that this was quite the price increase, and she had adjusted the price. Later I had realized that the pad wasn't the right size for my polisher, and wanted to exchange it, and get some polishing compound instead. The listed price on the Mcguires polishing compound $17.99. The gentleman who rang it up this time, rang it up for $41.62. Again I mentioned how this was considerably more that the price tag had stated, to which he had replied "We use to have a sign on the door". I asked the man "would you go grocery shopping at a store that has a sign on the door stating their prices may be considerably more than posted?", To which he was silent. Fortunately this man honored the listed price after tearing off the price tag from the shelf. I don't normally write complaints, but this seems like a very shady business practice to me. Is it normal for NAPA to have sudden price increases that double the price?

friendly, helpful staff. They have a great inventory of in-stock parts. And good pricing. Asp/…read moreParts Authority is becoming a first-call for me! Ben, in Medford

Massive warehouse at wholesale prices I love it!!! Reminds me of this massive auto warehouse in…read moreCarson CA. I definetly plan on comming here again for auto parts!!

I was helped by Jordan today and found everything I needed for a recent car purchase. He put my…read morewindshield wipers on and topped off my windshield washer fluid before I left. Great service!

What a joke Walked in with an alternator in my hand for…read moretesting The 2 employees were talking to each other Neither acknowledged I entered or was standing there Another customer walked in and they both shut up and instantly started talking to him about his fucking corvette I started walking out and then the taller red head guy finally spoke to me only to say have a nice day I went to O'Reilly auto instead

After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

I really enjoy coming to NAPA Auto Parts to get parts & auto accessories. These guys tend to know a…read morelot about cars & even offer great suggestions when tackling the bigger projects. They also offer a 10% discount when you show them your AAA card. They are very competitively priced & I've never had a hard time returning items I didn't use.

Gavin was very helpful and professsional and we appreciate the servicce. Thank you Gavin!read more

Quick and accommodating! We came in around 6pm weekday to get bucket seat covers for our…read moredaughter's new truck. We put them on as soon as we got out in the parking lot. Her first choice was a bit so we came right back in and they was happy to exchanged for us. They asked if we should put the second set on it first before they do the final exchange. The items we got were on sale 50-75% so that was a bonus.

I've been going in and out of many O'Reilly auto parts through the years, and find the management…read moreand team members greet and welcome you in a very kind and respectful way. There's a man Kevin Rockwood, who absolutely is one of a kind. This man will roll his sleeves up. Come out and Honestly let you know what your problem is and more times than not He will do his due diligence in a great deal of respect for the customers and do something for them to fix their problem that a mechanic would totally rake them over the Coals for. Thank you Mike for hiring Kevin, a Man who leads by example in helping others, were many others don't have the knowledge, experience, or even common sense of know how to fix people's cars and send them on their merry way, making them in business. What are the most valued customers I call them cheerleaders and private referral people many if not all,who barely limps in with their car not knowing what the heck is going on with it and Kevin of course with all his knowledge comes out roses leaves up gets dirty with love in his heart for everything he does thank you Kevin and thank Mike for your team members who go the extra mile day in and day out.

Caught driving in the rain, my car needed new wiper blades. I told the sales associate the make,…read moremodel, and year of my vehicle, and he directed me to the correct aisle. I chose mid-priced blades. Before I had a chance to pay for them, he already went out to the car and removed the old ones. After I paid, he promptly installed the new ones. I was in and out in less than five minutes. Excellent customer service.