Very friendly and respectful of property. I do recommend them. The driver I worked with does an…read moreexcellent job

Came broke down the gentlemen was kind and friendly. Would recommend his services to others. Came…read morewhen no one else responded to my call for help.

Recently I was involved in a car accident, and first rate towing was amazing. John showed up to the…read morescene, my car was undrivable. I am not from the area and a had a month supply of belongings with me as I had been living in a different state. I was far from home with no one else who could meet me. John offered to drive me to a close hotel and then waited to make sure there was a room available and offered to continue to drive to different hotels in the area until a room was available. He then helped me unload my entire car, it was deemed to be totaled, with no complaints. He helped make sure I knew the next steps to file an insurance claim and what I needed to expect after that. I was able to take videos of my car and pictures, he was very understanding. This was a very overwhelming situation and he went above any expectations. If you ever need a tow or are in an accident 100% make sure these guys are the one to show up because not only will your car be taken care of, you will too as a person. Thank you Jonh and first rate towing for making a terrible situation more bearable.

We received excellent service from the office staff to the tow truck driver. Once we made the call,…read morethe driver showed up in 5 minutes. He was friendly, knowledgeable, and upbeat. I will definitely tell all my friends about First Rate Towing & Collision!

Angels in a tow truck…read more I recently dealt with a car issue that left me on the side of the highway in a panic. Being an anxious, late in life driver, this was the last place I wanted to be or needed to be. Realizing that I didn't have roadside in my insurance plan, I did what any adult would do... I called my daddy. Although he's states away in Texas, we both worked together to find a tow truck and figure out my next move. (Honestly, he did most of the work while I stressed) Soon I received a text from my dad letting me know that I'd be receiving a call soon. When the phone rang, I was connected with Donna the dispatcher who gave me the heads up that her team would be on their way soon. I won't lie, it wasn't a super short wait in time or in my mind. But, it happens! At some point, a nice southern gentleman pulled over to help and actually towed me off of the highway just so I'd feel a bit safer. (Another angel because it was so dangerous out there!) Just a few minutes after I was rescued from the side of the highway I got a call from the towing team looking for me. My dad had made it very clear where I should be so I think they were a bit concerned when I wasn't in place. They met me at the gas station and it was such a quick process getting my car on the flatbed and my dog & I in the cabin. I'm so upset with myself that I don't remember the names of the two sweethearts that picked me up, I was so frantic and frustrated from the morning. But they brought me so much peace! We talked the entire 15min+ ride about the car issues, our love for our dogs and the amazing philanthropy projects they have approaching and how each of their trucks is in honor of a special cause. We got to the dealership safely and they made the pass off so smooth. Having to get a tow truck is never a fun situation I think, but it's much better when the folks behind the wheel are kind. Thanks again for making a crappy day a little better, and for facilitating a smooth save in Georgia with help from a great dad all the way in Texas.

Great service, tray came to pick up my corvette. Loaded it and drop it off with ease. I would…read morerecommend them

This is a great place to call when you are in need of an emergency. Mike helped us and he did…read morehesitate when we called. The weather was terrible and my husband' truck was stuck. Mike gave us an estimation of time and he was there. He beat AAA to our location. I am so grateful to know that there is a very dependable, professional and committed service line this out there. Hope we never get stuck anywhere else, but if we do, this company will be the first place we call. Thank you for your great service.....

Don't use them!!!! Very unreliable. They did not show and stopped answering the phone after several…read morecalls.