our delivery truck broke down on a highway and Joe helped us rightaway fix it instead towing and…read moregot us back on road.He saved us money in identifying the issue and fixing it !!

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them…read moreI needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

Just got a 2011 Ram 1500 believe it or not one original owner and 33K miles,... However, it was…read moresitting on 26" rims and tires. We just wanted 20" stock they not only swung us an awesome deal they took care of us! Thanks so much for the awesome service

Was skeptical when I stopped to look at a vehicle I saw driving by while shopping for cars for my…read moredaughter...well very impressed with the great customer service and care they gave my daughter. Great place to by an automobile pretty good selection. When I noticed after closing on all the paperwork that the car had a couple of window cracks they immediately they made a call and had the windshield replaced free of charge. Really impressed!!!

Great service, professional response to customer concerns. I would recommend this business.read more

Fixed my scrapes and dents to perfection! Reasonable wait to…read morecompletion. Price quoted up front. Hassle-free, very painless. Of course I knew this. I'm a repeat customer!

Took an exhast there to have part put in he said it'll be done that day or the next called and…read morecalled, after a week I just went and picked it up. Lazy disloyal people. Thanks for nothing Rick

I have an older model SUV that I want to hold on to for a little bit longer. I need a mechanic that…read morewill diagnosed the problem, repair and not add unnecessary steps. Rick at Moffat Muffler is a trusted mechanic with fair costs and excellent service. Highly recommend for honest work, clear communication and realistic expectations for your vehicle. Staff is friendly and accommodating. They are always busy but will work with your schedule. Highly recommend.

So overall I'd say we had a good experience. We drove near 4 hours to get to this dealership solely…read morebecause they had a 2006 Honda CR-V with decently low mileage for an almost 20 year old vehicle. It was the lowest mileage one I could find that was the EX trim so we decided it was worth it to make the trip up here from Houston. I was able to negotiate to a fair enough price over the phone as well so that's a plus for them and they let us test drive the car on our own which was a nice change from most dealerships. They mentioned that work was also done on the car for it to be sold like the struts being replaced and an oil change. They painted the car themselves which sounds nice and it mostly is but this is where my 4 star rating comes from. There's paint in quite a few places on the car where there really shouldn't be and we can't get it off without replacing the parts entirely. This could have been easily avoided if there was just more care in the masking process. There's also a lot of residue from the duct tape that was used. I appreciate the paint job being done but if they put more care into it and used actual masking tape this would have been an easy 5 stars. Still recommend the place though.

My wife and I had a great experience with the owners, I appreciate that they let us wonder around…read morelooking at vehicles as opposed to constantly looking over our shoulder as we looked around. They were very relaxed and I felt no pressure from them to make a purchase. I also am a fan of supporting a family business. Lastly I appreciate that it took less than 3 hours from arrival to the dealership to us driving away with our vehicle. Felt much better than a big corporate dealership experience!

I had to have my pride a joy towed for the first time ever. I was super nervous and had no idea…read morewhat to expect. they sent me a link to track the driven when he was headed to me, the driver then called and verified everything, and i was able to track him when he dropped it off The guy that showed up was super nice and explained everything to me he even sent me a picture with coordinates as to where he dropped my vehicle off at. only cost $99 bucks which warranty paid for. i highly recommend them to anyone.

First time electric car driver/owner. Didn't have enough juice to get to charging station. The…read morefolks at Orellys in Jarrell ,Tx , were nice enough to let me plug into their business. After 2 hours , they call it trickle for a reason. In order to be in 109% charge, I'd have to be there till Saturday morn. Well through progressive insurance , I called for roadside assistance to get myself and the car home. Kayden called after getting the assignment called to let me know how long of a wait I had. He arrived within the 25 minute window, secured the car to the flatbed and headed out. I felt safe, comfortable and he stopped at a gas station and bought me water. In this Texas heat it was so appreciated. We arrived to my house, he placed the car where I needed. I really just enjoyed his company. He made what was an unfavorable, uncomfortable situation down right pleasant. Thanks Kayden.

Chip Control to the rescue again!…read more Returning from a vacation we noticed a chip in the window of my wife's new car. Worried about it getting bigger, I took it to Chip Control as soon as they opened. The receptionist was friendly and helpful. They rolled me into a service bay right away and Al fixed the window. He is a great tech and did a wonderful job. A few minutes later I was rolling again. I could hardly see where the repair was made. Highly recommended and a great value

This place is awesome! My windshield got struck by a rock on the bypass and I immediately drove…read morehere because it started cracking. They got me in the next day and the customer service was amazing! I've been to Safelite before and was not impressed. Plus, they will fix any chips for free for the lifetime of the vehicle. Love these guys!