So overall I'd say we had a good experience. We drove near 4 hours to get to this dealership solely…read morebecause they had a 2006 Honda CR-V with decently low mileage for an almost 20 year old vehicle. It was the lowest mileage one I could find that was the EX trim so we decided it was worth it to make the trip up here from Houston. I was able to negotiate to a fair enough price over the phone as well so that's a plus for them and they let us test drive the car on our own which was a nice change from most dealerships. They mentioned that work was also done on the car for it to be sold like the struts being replaced and an oil change. They painted the car themselves which sounds nice and it mostly is but this is where my 4 star rating comes from. There's paint in quite a few places on the car where there really shouldn't be and we can't get it off without replacing the parts entirely. This could have been easily avoided if there was just more care in the masking process. There's also a lot of residue from the duct tape that was used. I appreciate the paint job being done but if they put more care into it and used actual masking tape this would have been an easy 5 stars. Still recommend the place though.

My wife and I had a great experience with the owners, I appreciate that they let us wonder around…read morelooking at vehicles as opposed to constantly looking over our shoulder as we looked around. They were very relaxed and I felt no pressure from them to make a purchase. I also am a fan of supporting a family business. Lastly I appreciate that it took less than 3 hours from arrival to the dealership to us driving away with our vehicle. Felt much better than a big corporate dealership experience!

I searched for a specific used car and found it at this dealership. Mike answered my text late at…read morenight and was extremely professional. It was a simple transaction, and I recommend Top Lane to anyone looking for a used car. If I am looking for another used car, I will ask Mike if he can find it for me. One of the better car purchases I have had.

Top Lane Auto will definitely get you the deal you're looking for. Mehran did this exactly for me,…read morewhen I contacted him about a Ram below market price. Great deal. Excellent customer service, not pushy. Don't hesitate to contact Top Lane Auto!

DO NOT RECOMMEND THIS TOYOTA , I went in for an alignment on my 2024 tacoma with 33 inch tires.. I…read morenoticed something was off about the alignment and went back the next day and they said "it just has to be broken in" .. never heard of that but ok i'll try it .. 3 months went by and i went in for services and they tell me "you have severe uneven tireware due to bad alignment" ... i said "but YOU did the alignment" then come to find out , i had a damaged camber adjustment tab .. so they never adjusted the camber... i would have been fine with getting that fixed first and then come back for an alignment... tireware was their fault and now im 1 thousand dollars down due to their mistake of doing an uncomplete alignment WITHOUT notice... Completely unsafe and unprofessional, the service manager was also too scared to talk to me directly, he would talk to his employee then employee talked to me .. like i'm right in front of you dude ... something fishy going on in there , overpriced and dishonest.. i knew something was off about the place from the moment i saw rat droppings and dead flys all over

Everyone was really nice and the work was thorough but an oil change shouldn't take 2 hours…read moreespecially when you make an appointment. Everyone in the waiting room was echoing the same frustrations. Gotta do better....

Have bought 2 cars so far from Walter! Only problem with the first one is the starter which was…read moresold that way. No issues otherwise. Second car I had bought is a truck. Got approved quickly and Walter was very prompt and quick with responses. Only problem with the car is the transmission which was explained to us they will not flush it due to more problems but still went with buying it because car drove fine and shifted fine. So far so good with my services

I want to thank BUDGET Used Car Sales for such an amazing experience with purchasing my…read moregranddaughter her first car. I have experienced many deceptions when it came to me purchasing a vehicle without the presence of a man. After many unsuccessful times I decided to get a pre-inspection before purchasing. Again another deceiving tactic was used. BUDGET was very honest and caring and helped me to get my granddaughter a reliable car. BUDGET not only had cars withiny budget, but there is no budget amount when it came to their caring hearts and compassion. Thank you everyone at BUDGET Used Cars.

They add unnecessary "Add Ons" to the cost of their vehicles!! (GPS And Windshield protection). Not…read morewilling to negotiate a fair price for vehicles over mileage and with previous cost of damage done to vehicles purchasers will have to fix after deal!!

I called about a vehicle and asked for an itemized out the door price since I am 2 hours away. The…read more"sales manager" Ashley told me they don't do that because they consider me within their selling radius and would have to come in to get the full price. I replied stating that I dont want to make the drive if I dont know exactly what I'm buying. Her response was to hang up on me. I called back to speak with another manager and she refused saying no one else is available complete with a snobby attitude. At this point, it's not even worth the headache if these are the awful people they put in charge. Go anywhere else other than this place.

Just got a 2011 Ram 1500 believe it or not one original owner and 33K miles,... However, it was…read moresitting on 26" rims and tires. We just wanted 20" stock they not only swung us an awesome deal they took care of us! Thanks so much for the awesome service

Was skeptical when I stopped to look at a vehicle I saw driving by while shopping for cars for my…read moredaughter...well very impressed with the great customer service and care they gave my daughter. Great place to by an automobile pretty good selection. When I noticed after closing on all the paperwork that the car had a couple of window cracks they immediately they made a call and had the windshield replaced free of charge. Really impressed!!!

There just Fantastic. Very helpful. Friendly don't push you to buy. Will answer any Questions…read morewith honesty.

Excellent car dealership. Military friendly. Clean facility. Clean vehicles. Super friendly and…read moreknowledgeable staff. No high pressure sales. Highly recommended. Thank you guy's so much for helping us on my daughter's first major purchase. After all the big name car dealerships turned down our Navy Federal approved loan you guy's came through with flying colors. My daughter and I extremely happy with the purchase of her 2009 Jeep Wrangler Sahara. Would definitely make the trip again from Arlington, Tx. if need be. Thank you all for making it a positive and exceptional car buying experience.

My car had bad transmission problems after I got it from them had it pay out of pocket to get it…read morefixed!!

This place is ridiculous. They did work with me on my payment I needed per month. But once we…read moresigned the papers, that was it for our service from them. My car had a leak when they told me it didn't. It's been 3 months since I bought my car, and a variety of things have happened involving this place. First, they haven't even sent me my license plates yet. They waited till 2 days before my temporary tags expired to finally return my phone calls, and when they did the woman was rude. She spelt all of my name wrong on the papers she had sent me to sign because I was out of the state so she had to REDO them all. Then, after the paperwork was finally done correctly and I was able to sign it and send it back, I got another set of temporary tags. It's been 3 weeks now since I've sent that paperwork back so I emailed the woman who is responsible for license plates to get the response that she sent out my registration to my current state of residence and should hear from them soon. 2 days later, my husband gets a call to come in and sign the papers I ALREADY SIGNED so that the paperwork can be sent off to my state of residence. so the woman LIED to me about sending it off just to get me to stop asking questions. Long story short, these people are incompetent when it comes to anything customer service wise. They'll be nice, sell you a car and then not have a care in the world about any of the necessary steps needed to be taken afterwards because they already got their money and that's all they care about!