Today I replaced my battery. Jonathan did a great job and gave me customer service with a smile…read more Battery Installation took about 30 minutes and I was on my way. I love this location because Jonathan and Ron always gives excellent customer service. I'd definitely recommend this location to my friends and family. It was the overall experience for me. Thanks Jonathan

It does the job. I…read morecame into Advance Auto parts today looking for windshield wipers and wind shield cleaning fluid. When I came in there were two customers, one person working the register, and one other employee outside. It took about 5 minutes for me to be waited on, but once I was, service moved pretty quick and they had the blades I needed at a decent price. The store seemed pretty stocked with parts, tools, etc, with several store aisles to walk, and several "behind the counter" aisles, when they vanish, looking for that part you asked for. I've visited this advance auto several times over the years and it's in an awkward place at the corner of Covington highway and Paul Edwin drive, more so to get out than to get in (it's pretty easy to get in the lot). They're also located next to a Honey Baked Ham for reference. Is it the best store? I dunno...but it gets the job done for me

Absolutely horrible customer service. I was calling for a…read morepart estimate an I was rudely hung up on before I even said hello. Once I called back again to which the lady who answered the phone again. Which I found out her name is Sabrina. i was told my estimate for my part and that she could go get it an hold it now, I asked if I could call back once I got more estimates and if I decided to go with them. She said yes I called back after about 10mins of looking to let her know I indeed needed the part and that she could get it an hold it. She answered the phone again rudely saying "I told u we had it before an I could've gotten it then." To which I told her I wanted to call around first that is why I'm letting her know now I didn't find anything cheaper. To which she continues to say remarks like I was back there before u need to wait til I finish up with my customers so hold. I asked her why would she answer come back just to put me on hold again if she could just hold it. She said I gotta relook it back up and she is going to pray for me an said I need Jesus because I seemed tense. I absolutely do not understand the uncalled for remark, I found out her name through another co worker who came back to the phone after 20mins of holding. Sabrina took the phone and said she would hold it. I told her thank you an I confirmed Is your name Sabrina. She said I me e told u my name but yeah it is. So I wouldn't strongly advice someone else to answer calls for a parts shop that's doesn't have an attitude a tell people they need Jesus. I will be informing corporate of this matter as well

What auto parts store doesn't sell window ice scrapers? Perhaps I should ask, what auto parts store…read morehas employees that don't know what a window ice scraper is or where they would be kept? This place, that's where. The two gentlemen working were pleasant enough, and one did try to be helpful. The store is protected by bullet proof glass on the inside. To get out, you must walk around the entire perimeter of the store to get to the exit. Most items that you would want are either behind the counter or on a locked display. It's just not a pleasant consumer experience, and the lacking customer service skills from the associates does nothing to compensate for that.

I had stop today due to a flat tire and the manager and a employee was sooooo nice and come out to…read morehelp me put my spare on. They were my angels today and they was so nice and professional. I give them 5 stars.

I like Napa. They keep things simple. I can always find what I'm looking for. Nothing seems…read moreunnecessarily hyped. I get Napa Gold level filters (made by Wix). Last time I checked, these matched OEM spec. And that makes me and my car very happy. Now there's a "platinum" level filter. I'll have to figure out what makes that so special. Maybe we'll talk about that on my podcast...

Great service, they're honest (huge benefit to me). I've brought my E350 in for a few different…read moreservices and they did exactly what was needed at a great price.

The staff were warm and welcoming. I arrived by my appointment time, shortly thereafter the started…read moreon my vehicle right away and was done in couple hours.Overall, I was satisfied with the service and the hospitality.

Ryne & his amazing team at this Discount Tire are truly excellent in customer service! While I was…read morestanding in line he came up to me personally and asked me how I was doing. This made me feel very welcomed! He quickly helped me find a screw in my tire, and then had me setup for success and back on the road in a very quick and professional manner too! Did I mention that the restroom was very clean & in the main lobby all of us guests were blessed with comfortable chairs and ice cold air conditioning too! This place is fantastic & it is because of Ryne & his amazing team that I am a customer for life! This past February Ryne and his team even took care of my father's flat tire which was truly a blessing as he was having a medical condition, so it was really nice to meet Ryne and thank him for also helping my Dad too! Thank you Ryne & Discount Tire! Keep up the exceptional work! God bless you & God Love you! ~JD

Excellent service and outstanding customer care! I stopped by the complimentary tire check station,…read morewhere Troy found a nail in one of my tires. They repaired it at no charge, then took the time to give me a tire consultation without any pressure. I also picked up new wiper blades at a great price. The entire visit was quick, efficient, and hassle-free. A perfect experience from start to finish--I highly recommend them!

Ran out to my car to make a quick trip to the Publix Deli and to my surprise I had 2 flat tires on…read moremy passenger side. What the actual f***!!! I knew I didn't need to drive to the gym but walk instead and sure enough some moron had screws all over the parking lot. Geico dispatched this company the next day and they did an amazing job! I park on the 6 floor of my apartment complex and they had just enough clearance for the 8 feet. It was a quick job but they were professional, speedy and knew what they were doing. Black owned family business!

rude and unhelpful dispatcher was stubborn instead of apologetic after providing an extremely…read moremisleading ETA.

I dropped my daughter wheelchair accessible can off over a year ago. They STOLE IT! I have not been…read moreable to get calls back, anytime they actually pick up the phone I am given the run around. I was promised video of what was happening that never received, told they are waiting for part so may times I can not even count. This place 100% took advantage of me. Knowing I was a widow with a disabled child and mid out of state move. There was no issue on my end driving back from Jacksonville when the work was done and no issue with the initial quote I was given. These people straight up took advantage of me and stole the only vehicle I can transport my disabled child in! This place is full of thieves. ​

Business name is My Favorite Mechanic. Can be trusted not to lie. Service was great. Hugo knows…read morehis stuff. He got my 2005 Ford 500 running. Address location is 4120 cane run rd.

they check my oil and all other items and give me a listed of what needs fixing and the price very…read morenice lady at the desk, clean waiting area good snacks, not a long wait time

I called and spoke to Gary, who asked me to come in between 8 and 9 the next morning to leave my…read morecar with him. It was a warranty repair, so I did expect him to take his time with it. I received a call at 10:45 from Gary to let me know that my repair had been approved and that he had to order the part. If he got it in by 3pm, I would pick up my car same day. If not, the next. I get a call at 3:50, from Gary again, telling me I was good to go. Incredible! He had even put air in a tire that needed it. Outstanding and prompt service, with calls each step of the way. I would have The Oil Pit work on my car again. Thank you!