I'm here to offer kudos despite some of the same issues others noted here. We got water heater…read moreservice within days of our first call. They quickly and fully addressed a minor billing issue. And things went well for a month or two until the water heater failed again. There was a weekend and other scheduling drama; we had to wait five days for service. But, when the help DID come, it was thorough and effective. And there was no charge. This is a small shop. And, like with any small shop, life sometimes interrupts business. What makes Comfort Specialists stand out, to me, is that they made good on their commitments.

This company installed a part for my furnace a few months ago. That same part has failed again…read more Called the company back for service and was told they'd get to us ASAP. Never heard from them again. Must have tried calling 20 times over a 4 day period. Would never use them again.

Have used Affordable comfort for years. Have hired Jason to install a new furnace and a/c, move an…read moreexisting, run new ductwork, service work on furnace and a/c and also boiler work. He is fair, efficient, knowledgeable, on time, and helpful. I have referred many to him and they haven't been disappointed.

I had a previous furnace inspection/"tune-up" and was basically told I need a new furnace…read more A neighbor suggested I get a second opinion, so I had Kulacz and Sons perform another Tune-up and Austin was EXTREMELY helpful and put my mind at ease. He was honest with me about the "issues" with my furnace, which were NOT at all as bad as the first company stated. Kulacz is now MY heating/cooling company.

Excellent communication, outstanding technician provided thorough maintenance service on my…read morefurnace, highly recommended. I completely trust them for my future needs.

Very satisfied!! Explained our issue and he checked a few things. Problem fixed and finished in…read more15 minutes. Very professional! Will recommend to our family and friends!

Very friendly, quick to respond and provided amazing same day service. Also provided a very…read morereasonable quote onsite Very highly recommend. Will definitely be my first call for any future needs.

Awesome Service from Alex! He's super responsive and was able to come out to my house and replace…read moremy water heater super fast! Very friendly and immaculate work. Was able to fit a wider water heater without issue in the spot where the previous workers dented the heater to make it fit. Would not hesitate to get any work done by him. Definitely reach out to him for your HVAC/Water heater needs!

My water heater went out unexpectedly, a water heater another plumber told me only 2 months ago…read moremight need to be replaced in the future but I had at least a couple of years left on it. I began shopping around for quotes, and was ignored or - in one case - told they wouldn't work on it "but good luck". We have an older manufactured home that we're trying to keep alive just long enough to build our forever home, but that still requires the occasional repair and all we seem to run into are people who tell us it cannot be done. Our house is too old. Our equipment is too old. Nothing can be repaired. Sometimes we can't even get people to show up and replace them. Then I met Alex. We discussed multiple options, and we decided to upgrade to a tankless given that the old water heater had apparently been leaking - a fact that the other plumber had apparently completely missed. Not only that, he was able to diagnose an issue with our furnace that will allow us to give it a much needed repair for far, far less than we were quoted. (Originally we were told we needed a full replacement as parts couldn't be ordered for it. He immediately found the part and it's cheap and easy to replace!) Alex treated us like people, listened to us, helped however he could, and even when parts didn't fit he worked tirelessly to get replacements immediately. He was always customer conscious. He's not only earned loyal customers for life, but we already have other jobs lined up for him. Honestly, I'm just grateful there are still people out there operating with this level of integrity.

Mike got my camera installed without any problems within the specified time! I'm so glad I gave him…read morethe job to execute my installation project. I have no regrets at all. Mike is so professional, timely, responsible and reliable. He treats everybody with respect. My husband called him "Mr. Perfect" because he got the installation jobs done so perfectly. He's officially the family's favorite.

Honestly I just love these guys. They're always on time, always knowledgeable, and always…read moreeffective. They've installed a new well pump for us, a tankless water heater, and an elaborate system of softener and filters. We've taken this old farmhouse from plumbing's Ford Pinto to a water-purifying-Ferrari, all at very reasonable prices. Very happy to recommend Salzman's.

We've used Salzman since 2008 when we moved to Momence. First with Scott and then with his…read moreson-in-law Mike. I'm always impressed by how quickly they arrive and how they always solve the problem with the least expense possible. We just had him out to repair our furnace and he replaced the $100 part before the $500 part, which worked! When we finally put in mini-splits we will use them for the work. They dug out our well in 2008 and we haven't had a single problem with it. Very nice office staff as well. I like that they are not part of a big corporation-they don't try to upsell you on yearly plans. Trustworthy.

Mike just completed service at my house and I couldn't have had a better experience. He was…read morethorough and informative about what he was doing and looking for while answering my questions. He is very low-pressure and made me feel very comfortable working and talking with him. This is how you create trust and that is what matters most to me. I'm looking forward to hiring him for future work.

For starters, Mike is an awesome guy! Communication is awesome too. Mike was right on time and did…read morewhat we wanted done. He even gave us a custom under cabinet option we didn't know was possible in our kitchen. Sure glad we took Mike's suggestion. It turned out amazing! Thanks Mike!