July 1, 2026 Craig's…read moreCollision Center 2045 Depot St. Holt, Michigan 48842 To: Craig & His Team I would like to express my sincere appreciation and highest recommendation for the outstanding service I received from your team. After my vehicle was stolen, it was recovered the next day by the Kent County Sheriff's Department near Rockford, Michigan. The damage was extensive, including the steering column, dashboard, windshield, and much of the interior. I honestly wondered if it would ever look the same again. Once it arrived at Craig's Collision in Holt, your staff treated me with professionalism and courtesy. You worked directly with my insurance company, kept me informed throughout the repairs, and made a very stressful experience much easier to manage. When I picked up my vehicle, I was truly amazed. The workmanship was exceptional, both the interior and exterior looked like new, and it was hard to believe it was the same vehicle. Your attentions to detail in your work were evident throughout. Looking back, having my vehicle towed the additional 80 miles to Craig's Collision was one of the best decisions I could have made. Every extra mile was worthwhile. I would make the same decision again without hesitation. Thank you for restoring not only my vehicle but also my confidence that businesses like yours still take great pride in serving their customers. I would gladly recommend Craig's Collision to anyone in need of quality vehicle repairs. With sincere gratitude, Michael Haley Holt, Michigan

Everyone at Craig's in Holt MI is awesome. They are professional yet personal. I would recommend…read morethem for any body work. Service is great. They replaced my rear bumper, tail light and latch on hatch. They did an awesome job in rubbing out a few scratches I had on the hatch and touched it up with paint. They even painted my hitch without my asking which was a very nice surprise! Their detail work is fantastic. Their concern in taking care of their clients is way up there. It is better than what you get most any other place these days.

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

Professional, very detailed and convenient. Reasonable …read more Have used on all 3 of the cars. Calling for next appt

Jeremy (the owner) is an amazing detailer, and the folks he works with to transport the cars…read moreto/from your home are also lovely people. The convenience of this service is unparalleled, as is the quality! I won't go or do anything else again with my little sedan. Also, we foster rescued dogs, and we drive them everywhere, so the pet hair in the car can get prodigious -- but Jeremy takes care of that for a reasonable surcharge, and does an AMAZING job. Luxe Auto Detailing is the way to go. Thumbs WAY up!!!

Overall horrible experience took my car here thinking they could fix it after I hit a deer. My car…read morewas older but still runs fine, because the insurance company deemed the car not economical to fix based on its value, they refused to fix it even though I was willing to pay out of pocket. Do yourself a favor, save the time and look elsewhere

The guys in the DeWitt shop are wonderful communicators and very proactive with my accident claim…read moreThey told me it would be done in 1 week and it was Highly recommend these wonderful people

I always go to this Fast Eddies, they're super quick with the oil change, they offer you additional…read moreproducts if they think it makes sense, but don't try to scare you into it like some other chain oil change places. The staff is always incredibly nice. You can't beat the oil change and car wash deal they have, a great value for the money. My one gripe is that sometimes the vacuums work, sometimes they don't- but they're also free as long as you need to use them, so overall, no big deal. Went today for my regular oil change, one of the employees brought donuts for his colleagues and even offered me one! I love this location and will be going to get my car serviced here as long as I'm a driver.

I was at Fast Eddies today for a car wash around 11:15am. There was only one vehicle in front of…read moreme, a truck and no vehicle in the wash area. I sat there for what seemed like forever waiting while the attendant was chatting and smiling with the driver of the truck. I thought maybe he didn't notice me so I pulled up closer. Still no acknowledgment and more chatting. Finally I slowly backed out of the drive since there was nobody behind me. Still no acknowledgment from the attendant. I had other things to do so I left. Today Fast Eddies was not fast.

This is the Best oil change establishment I've been to. The staff was professional and friendly…read more Detail oriented. 18 point checklist. Prices are in line with competitors. Did not try to sell any additional services or products. I will be going back. Try them out, you will not be disappointed. Thank you Joe, Zander and Devin for your great service!!

The guys working here are super nice. And the prices are awesome. Oil change, wash and interior…read morevacuum with windows for under $40!

Always courteous service. They never try to push extras like other oil change places. That's why…read moremy wife and daughters don't mind taking their cars there.

They say they will change you headlights. However, when you take your car in, and after you have…read moreyour oil changed they tell you they can't. They can tel you what needs to be done be they won't do it, because it's not "easy". Would have been nice for them to tell me this before they changed my oil, so I could have went somewhere else, that would change my oil and headlight. Will not be going back.