Very professional. On time, great job, fair prices. Couldn't ask for more…read moreFive stars and thanks

Non responsive. I called this contractor to bid on a whole house plumbing installation for a…read moreremodel project. After waiting for a few weeks for an estimate, he wouldn't return phone calls.

Todd did a great job. I Called Friday afternoon and he was able to come Saturday morning.read more

Todd is really as good as it gets. He does great work and he works it fast. Even his response time…read moreis quick. We've never had call back issues with his repairs. When it's fixed, it's fixed! He's fixed our toilets, burst pipes, bathtub drains, installed sink fixtures and replaced our garbage disposal. He's never had to be at our house for more than an hour and usually has parts on him-and if he doesn't he tells customers how to get it cheap if he can't get it cheaper. He's also the most friendly guy you will ever meet AND he is honest and very reasonable. You can trust this man and depend on him.

I've used Town & Country a few times over the years for plumbing repairs, a new shower install, and…read morewhen they installed my hot water tank, and they've always been great to work with. Most recently, I had a small leak in an elbow connection that was in a pretty difficult spot to access. They were able to come out the same day, communication was excellent, and the repair itself took only about 30 minutes. The price for the service call was fair, the work was done quickly, and everything has been working perfectly since. It's nice to find a company that's reliable and responsive. Mark W

We have had a leak in our summer cottage for over a year- a leak that would only show up…read moreintermittently. After intense searching and trying different solutions, the slow leak persisted. Finally, last Saturday we concluded that the water was coming from inside the plumbing wall. I called Town and Country this morning, and was given an appointment for tomorrow, which would work, but require that we delay our return home. The person who answered the phone said there was a possibility that a technician might be freed up today. At noon we received a call from "Dave" of Town and Country. He said he was "20 minutes away". Dave came, diagnosed exactly where the leak in our drain piping was ( inside the plumbing wall). He carefully cut away the wood for access, in such a way the it can be easily reconstructed. He reconfigured the PVC drain assembly perfectly, and also rebuilt the under sink drain piping assembly. Work was fast and excellent...and the mysterious leak has finally been fixed! A very positive experience! Excellent work by "Dave" and excellent response by Town and Country Plumbing! Paul E.

The need to clean the system with a root router was avoided after using a camera and found a low…read morespot in the system! Repaired the low spot and drain started to flow!

I needed a kitchen faucet put in that I had bought at Lowes…read more It cost me $478. Outrageous! Every time I turn on my sink I feel sick, that I was so gullible and paid that ridiculous price. When I complained about their pricing I was told they use the national average, and I could have had a free estimate done, if I'd asked. I didn't ask because I expected fair pricing. But to have the tech come was $109.00 unrefundable service fee. He was there, I needed water, so I said okay. I will never use them or recommend them again. Their name is appropriate, Advantage takes Advantage. I want Michigan pricing, not some National Average they dreamed up.

Best guys in SW Michigan Would Recommend. Amazing service, great communication and fair price.read more

This is about their 10th time fixing and replacing units and still have problems. I believe they're…read moretaking advantage. Terrible service

Called at 8 AM they were done with cleaning the drain by 9:30 AM. Quick response and reasonable.read more

Very fine and professional service done with prompt arrival and ability…read more The needs were stopped and slow running drains...bathroom, stopped; kitchen, slow running. Their price was reasonable, and we were up and running. It is the second time I have used Ballard's, and I will again.

I had these guys install a mini split system. I bit off more than I could chew with it. they did me…read morea favor and helped me get it installed at a really good rate. They had some installers who were new come out to do it they did a poor job and there manager was really defensive of them, stone walling me about the poor install. my mini split system started acting up in the spring I feel like I was assumed to be a shady entitled person based on the previous teams documentation but I finally got a hold of the owner and expressed every interaction with them. He apologized informed me that the team that was out here in the fall as well as the belligerent manger were no longer employed with boss services. and that they would have there best squad out there to help square things up . Josh and David came out and did far more than expected to make things right and if there the guys you get expect a five star experience. Thank you to Jeff and Tyler for hearing me out.

AC quit. Tyler came out and had pricing and financing ready…read morefor new units. Josh and Dave installed yesterday. 5 stars.

Great HVAC sales and service. Thanks. They made sure my ac was installed and running smoothly. And…read moremy boiler heating system is well cared for.

Boelcke sends out Facebook ads advising us to call them to do preventative maintenance on our air…read moreconditioners before the cooling season begins. So, as a member of their Maintenance Agreement family and as a 20 year customer, I called on April 16 to schedule my preseason service. They were booked until July 28. So much for preventative maintenance and so much for customer loyalty.uu