We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

Never again. If you like getting a lump sum bill with no explanations and getting ripped off then…read morethis is the company for you! They are extremely expensive, $150 "just to come out during the week" then everything else is extra, extra, extra, and you have no clue what they're even charging you for, and when you ask for an explanation, you get told that "no one" has ever asked for that before! Piss poor way to do business....

Most unprofessional company ever! Had them do an estimate, after they installed in tried to charge…read moreus hundreds of dollars more. It quit working the next day because they installed thermostat wrong and then tried to charge us again. Now its not working again less than a year old and they say their is no warranty which we have a copy of. Stay away from them, unless you want to pay for It!!!

Installed and services my furnace and hot water each season. Both Dave and Grant are professional…read moreand easy to work with.

Locally owned and family operated business! Emergency call…read moreouts are no problem! Always fast, courteous, service. Very knowledgeable, which makes their service time fast, making their hourly service reasonable and valuable! We use them for all of our rental properties. Whether for an emergency repair or total system replacement. They are our GO TO company.

Had a great service install from the team at Centsible. From the start, Derek was incredibly…read moreknowledgeable and went above and beyond what I expected from a furnace replacement. The Centsible team was able to squeeze me in on an emergency heating call to fix my heating. My unit was from 2005, so it was time to get replaced. Derek measured out my house to ensure proper unit sizing for my furnace, which is not something I saw in common amongst other, more reputable, businesses in the area. Cory and Ryan did an excellent job with the installation. They even assisted with some simple duct cleaning and installing some hangars for the vent in my hard-to-access crawlspace. They did their work extremely clean and left nothing behind! Austin was also an extremely cool dude that helped with a minor service call afterwards, turns out was just a noisy duct. Paid a fair price compared to similar quotes, but received excellent service that is worth every penny.

John was here on Tuesday, April l4, to get the air-conditioner ready for a new season, a very…read morenice and congenial man. Answered my questions and did a good job. 5 stars for John. Thank you again for the nice people to work with. Shannon and Krista in the office do a great job also. I tried to do the code thing on the phone but could not get it to work right. So much for the new technology. . Thanks again, Catherine Dee Friske

While I have not personally experienced their heating & cooling service, I want to commend the…read moreowner Micah for his kindness in helping me get out of a sand pit when I took my daughter surfing in St. Joe's, MI. While at the beach, he chose to stop and lend a hand to a mother in distress by pulling her stuck minivan out of the sand. I could have called AAA, but Micah was quick to provide a smile and the labor and equipment needed. If I lived in Michigan, he would be on speed dial for all of my heating and cooling needs. Thanks again, Micah, your mom would be so proud of you!

The service was never performed. He re-scheduled for the net day and never showed up or answered…read moremy calls or texts.

If you are looking for good customer service and techs that are seasoned and not being trained on…read moreyour equipment then I recommend not using Bel-Aire. Note, about the warranty - "what you think costs the least ends up costing the most". I feel Customer service starts with a phone call, their communication was fear based and power driven.

Bal-Aire installed a system on my new home and failed to register it with Lennox. This made my…read morewarranty 5 years instead of 10. Cost me $4,000 to replace it due to their complacency. Don't recommend.

AC quit. Tyler came out and had pricing and financing ready…read morefor new units. Josh and Dave installed yesterday. 5 stars.

BOSS Services is a total scam…read more they will install junk equipment that will fail just after their worthless service warranty expires, and then they will just dump you in the middle of winter without heat. not all veterans are heros, obviously.