I was traveling through town on a Sunday and my Jeep broke down. I called for a tow and they were…read morethere within 30 minutes. I found out they could repair my vehicle and it was a Sunday afternoon so I had to wait til Monday and they called for the part Sunday and I had my vehicle back and running by 11:30am on Monday. They even dropped me off and picked me up from the motel. Everyone was extremely nice and helpful, especially JR!!! Thanks you all made a stressful situation as pleasant as could be. Price was Great also. I called another repair shop to get a quote and they were going to charge more and couldn't get the part they said for 2 weeks. The state trooper who stopped on the side of the road to see if I was okay recommended them and I definitely would as well!

We are on a 1000 mile road trip cross country and our turbo was going out on a Ford F2 50! We…read morestopped in last minute and Chris was amazing to work with. He had us back on the road in 15 minutes! Thanks Chris for all your help! Ok

They towed my truck in to their shop and everything seemed perfectly fine from the start. As I was…read morewaiting for one of the mechanics to drop me off at the Super 8 about a mile away. I noticed a sign that says, "If you buy your own parts, there will be 15% added to the labor" which was a definite red flag in hindsight. The issues started when I called in to get an estimate. They said they could not send me an estimate to my email of everything itemized. They just offered a total figure. Upon asking them to breakdown the costs individually, they ended up trying to charge me $2900 for the radiator when a fan, fan shroud, radiator and hose all together costs $3300 when he fan shroud for my Pete costs $900... You can figure out how much they mark up their prices. When asking Jeff and Kelly about the breakdown of how much the labor costs (which goes by a set amount of hours from the book) they initially told me that it was 6 hours... But because I wanted to buy my own parts, the cost was now 8 hours. If I'm not happy with it, I am more than happy to have my truck towed to Peterbilt in Pueblo... Ok so let me break this down, because I'm not letting you make a million dollars off marking the parts up... You're saying now it suddenly takes more time to fix my truck and now the amount per hour also goes up? These guys are out of their mind. When I called back the next day to just have them tow my truck like Kelly suggested, Kelly threw a hissy fit and said that they refuse to tow my truck and that I will have to find someone else to tow it for me. This is the absolute last time I go here again for a tow or repair in southern Colorado. I wouldn't recommended my enemy to go to Kelly's towing for water if he were to be dying of thirst in the Sahara Desert and he was the only game in town. You have been warned about their deceptive price practices. Right down the street there are definitely honest guys at J&M Tire and Towing. Their labor is cheaper, its a bigger shop, better work and they're honey guys that aren't trying to take advantage of a situation and making a million dollars off of you.

The best experience at an auto repair shop! I had rented a moving trailer from a different location…read moreand the trailer lights were not working due to my Toyota 4Runner having faulty electrical. The part needed is no longer manufactured, no one in town could help me and I thought I would have to postpone my 900 mile trip. I stopped by Kelly's as a last-ditch effort and they immediately began troubleshooting both trailer and truck. The mechanic on duty was Robert and he's pretty amazing with his abilities, skills and great attitude! A part was quickly delivered and I watched Robert expertly rewire, test and finish the job like a pro. I was expecting to pay an enormous bill so it was a surprise when the total cost was so reasonable! I was on my way in less than two hours, a happy camper! I would trust this business for honest, high quality work.

Cannot recommend these guys enough. Super honest, thorough, and quick service. I appreciate y'all…read moregetting us back on the road!

Mangino's was recommended by my boyfriend who's been a local for a long time. I really liked the…read moreservice at Mangino's. I took it in for an oil change and forgot to tell them I use synthetic, to my pleasant surprise, synthetic oil was used...nice. Also, I asked him to look at the transmission because it has been shifting funny. In spite of my terms, he looked at it and had a solution for me when I picked it up. This man is honest, and as a woman, it's very good to have a mechanic that doesn't try to pull the wool over me. They've earned a new customer.

Elissa and the service department team saved our family vacation. They were the only shop in town…read morethat was willing to make time to fix our broken down ford while we were on vacation. They were efficient, fast, communicated effectively, and the bill didn't break the bank. We highly recommend their services to anyone.

I was totally ripped off. Car has no damage and is worth less than I paid for it. If you're looking…read moreto be royally taken for an idiot, Phil Long is the place for you!

They lie cheat and treat you terrible and hold your stuff illegally the daughter is rude you do…read morebusiness with them and they still screw you I get the fell from the white lady that she truly believes she has to lights and privilege for being white as well as to screw people they don't do good repair work I here and over charge others for tired I got low priced toes only to get screwed go with bubbas tow or mm bubbas tow is great

Was charged $90.00 for diagnostics, given a $300.00 estimate for repair only to be told "they can't…read moreget the part/ fix the problem ". Called my regular mechanic in Denver, The Subie Dr. who got the part in 1 afternoon.

AAA sent this company for roadside assistance when my vehicle wouldn't start. I'm a single mom on…read morea roadtrip with my 12 year old twins and I don't know anyone in this state. The area we broke down is very sketchy and we've been harassed by unhoused all night. The tech they sent arrived with no tools and apparently no knowledge of automotive- we had power so I didn't think it was the battery- but all he could do was try to charge the battery- of course that didn't work so he gave up. Said they didn't have a tow truck and he would have to ask his boss what she thought.... Apparently she didn't think we were worthy of help because he then left us stranded on the side of the road and drove off. AAA kept the service call open stating- "still trying to decide on the best resolution for your service call" until about midnight when the script changed to "thank you for working with us" which I guess means the call was closed without resolution or so much as a phone call or text. I'm still stranded with my young kids the next day and have no idea how I will get help in this small town. Looks like we will have to leave our Mercedes behind and take the train home. I wish AAA would contract with a more reliable shop- this will end up costing me a ton of extra money time and stress because they couldn't help and didn't follow through to let me know they weren't coming back until after midnight. So much for AAA- because they use these guys- I had to walk to a hotel, pay for an unexpected night, wait until the next morning to find my own tow company and mechanic and wait in the same sketchy. Active area for many hours. I won't get my car back to Albuquerque anytime soon and my kids are pretty traumatized at the experience..

Who's in charge over there?... I went to check the status of the repair and I'm put on hold, then…read morecut off... I go to the shot itself and a condescending asshole tech acted like a true hick and brushed this old wrench off... I would let these guys change a tire on a Radio Flier wagon... Who's in charge?!...

I recently purchased a Bronco Sport and Angie was my sales rep. Angie was very polite and…read morefriendly. She was with me through the whole process and I didn't have to worry about anything. I would definitely tell others to buy from Phil Long Jeep and to ask for Angie as their sales rep. Thanks for all your hard work Dave Rae

About 25 miles outside of Trinidad, I got a low tire warning. It was scary since I had just had…read morenew tires put on at another dealership in Denver not even 24 hours earlier. Drove in, was met by Wayne, he got right to it. Found that the valve stem has been improperly installed and was leaking. They got us in and out under 45 minutes. To say I am thankful for them is an understatement. Great job!

Blew a tire on hwy a few miles from them. No spare. 5pm on a Friday. Got a tow truck and a tire…read moreinstalled and they did it quickly. Very fair on the price. I was so glad to have them help me. Shop has been in business since 1985. If you need help, give them a call.

Tow truck driver came out in the middle of the night to tow my car, I explained what had happened…read moreto my vehicle and he looked at it on the side of the road. He was able to repair my vehicle, a loose connection on the alternator and I was good to go. No tow needed. Very nice and honest work. Highly recommend in my book.