I got married in 2022. They are awful never got the full wedding video or all of the pictures. Also they have a google page that is permanently closed so enough said, read more

Sadly our experience was not what we hoped. Our photographer did show up and he took a lot of average photos of our granddaughters wedding day. We used Thumbtack to book the company. After eight weeks of radio silence I reached out to Thumbtack support for help. They were beyond fantastic. I had a response from the photographer and the owner within hours. After multiple emails, voicemails and text messages I was so thrilled to receive a response. It was such a special day and we received a lot of photos of fair quality. I cannot in good conscience recommend the company. read more

Unprofessional service makes promises they cant keep. Evetything felt rushed and they did not take time to make sure they got the best shots. Very rude and unprofessional would never use them to even take a picture of a rock! read more

My wife and I used this company for our wedding in May 2025. our videographer was amazing but other than that its been a nightmare. We still havent received all of our photos from the wedding (our family photos). They wont respond to our multiple emails we have sent and neither will the actual photographer. Our photobooth didnt have the guestbook at the wedding and didnt tell us until the day of our wedding when we asked where the guestbook was during our reception. They sent us the guestbook afterwards with all our photos from the photobooth but we wont ever have the messages from our loved ones. would not recommend this company, as they have been extremely unprofessional steer clear and do not use this company. read more

The pictures that were taken are gorgeous but I wish there were more ceremony pictures.

I got married on August 5th, 2023. I just received the hard copy album back about a month ago so I wanted to wait to write a review till then. Every step of the way with this company was really grueling. Communication was lacking. We'd wait for meetings that were missed and would often have to be rescheduled. I'd have to email several times to see where we were at with delivering photos and edits. The worst part of the whole experience was the Dj, Christian. I made sure to set up calls with the vendors I had hired: the photographer, the dj and the videographer. Our call with Christian was clearly distracted. He hadn't read over any of our preferences before the call, ie talking about cake cake cutting songs when we weren't having a cake. I was super nervous but my fiancé assured me he'd be more organized on the day of. I had given him a general playlist for song ideas, but wanted him to use his discretion as a dj to feel the room and play whatever. Not at all: He came at the last minute scrambling and all nervous that he had to set up for the ceremony. We had hired strings for the ceremony so we didn't need him. So that was already a first indication that he had no idea what was going on. I was having my cousin and her partner play our first dance song live and he needed to mic them up. He didn't have the equipment needed to set up their mics although he was advised of this ahead of time. He told my cousin she would "just have to miss the ceremony while he waited for his buddy to arrive with the equipment or we can delay the first dance." She informed him that neither of those things would be happening. Luckily my other cousin works in wedding sound, so he found some duct tape and taped the mics. He said he had never worked with anyone as incompetent as Christian was. Christian came up to me during my reception and asked me a bunch of different questions about the entrance order. This was what he should have been doing on our call and not taking away from my time with guests. During the announcements, he played all of the wrong songs listed, and kept everyone waiting outside due to "technical difficulties". When it came time for the speeches, we were just waiting for him to announce, set something up...whatever. He just played filler music because it was clear he was having more technical difficulties for about 15 minutes. He was terrible about reading the vibe of the dancefloor. He'd play upbeat dance songs that he'd cut off abruptly in the middle of the song and then switch to a slow dance song. I don't know what he was playing, all of the music was terrible and not what I wanted. My guests were requesting I guess but I still expected him to play with the mix better. People would get on the dance floor and then leave after so many slow dances were played. NO one was slow dancing. Finally, one of my bridesmaids went up to him and asked him just to play the playlist I had given him, and it turns out he was "locked out of it." he also seemed to have an issue with her approaching him. Whenever I would speak to anyone after the wedding, the first point of conversation was "wow, what was up with the dj?" The photography was stressful. I tried to nail down ahead of time when we would be receiving our shots and wasn't given a definitive time Pictures were ok. I didn't feel as though I bonded much with the photographer ahead of time, which is what you get with a company like this. I felt a lot shots I wanted were missed and a lot of times my hair was covering my face, I would have loved for my posture or whatever to be corrected. I felt very lukewarm on most of the shots. I tried to nail down ahead of time when we would be receiving our shots and wasn't given a definitive time. After prompting, I was given an album of incredibly dark unedited photos...they looked like they couldn't be savlable. Luckily they were but clearly with the use of a bit of AI. I had to prompt them to get certain edits made a few times on our videos, they just ignored some of the requests till I pinpointed the very minute I wanted included. I had complained to a customer service member in the company about my experience with the dj and they offered us a free wedding album. The album looks like it was made with a template with no regard for what shots went in it. They had a square frame for a rectangular photo that cut off my bridal party on each side. It is clear that they work with just a lot of high-volume and package deals. which is why their pricing is slightly less than other vendors in the area. I was willing to accept it for the photo job I got but the dj encounter was completely unacceptable. I hadn't seen any negative reviews about the company, which makes me believe they are controlling the reviews. But I have also seen in a few Facebook groups I am part of terrible AI editing jobs. At the end of the day I wish I had splurged more on a photographer and DJ. read more

Please do yourself a favor, and heed the warnings of mine and others' 1 star review. Based on other reviews, it seems possible that you could use this company and be happy in the end, but there's a good chance that won't happen, and if it does, you will be absolutely stonewalled by the management and will not get a dime back. DJ Sydney Devon did not communicate with us AT ALL before showing up to the wedding 30 minutes late, and with a busted sound system. Truly, his laptop screen was nonfunctional. We had made an extensive playlist for him to play throughout the whole wedding but he was incapable of playing from it, insisting on stroking his own ego by "getting the party started" with basic music that was a far cry from the playlist we had given him. Even after we had a family member go and fetch a computer for him to play the playlist from, he went back to playing his own music choices. He also was pretty much unable to follow any of our other instructions. No speakers for where we were having speeches. The song used for walking down the aisle was cut short and abruptly, not even faded out. He did not play most of the songs from the list of ~10 songs that were "must-plays". He even attempted to garner sympathy by talking about how he has a gig tomorrow and he doesn't know what he's gonna do because all his stuff is broken lol. Even if you don't plan on using their DJ, just don't go with these guys. They are completely unprofessional. After I expressed that I was upset about the service we received, Tim Blaney pretended like he'd "have some internal talks" but just stopped responding to my emails. Once they have your money they will stonewall you and make no attempt to make you whole after taking a steamy dump on your big day (it's fine we still enjoyed our lovely wedding, but that was despite these goons). read more

We used B Remembered for our videographer and would warn anyone interested in booking them to read this and other's one star reviews. I had a call with Ryan, our videographer, a few days before our wedding date to go over the schedule of events, etc and everything seemed on track. Fast forward to our wedding day and Ryan is nowhere to be seen or heard from. About 45 minutes after he was scheduled to arrive, my MOH called him asking where he was and all she got was vague answers and excuses. At this point it was too late for him to get any getting ready footage so we told him to meet us at the wedding venue. We arrive to the wedding venue - Ryan still not there - and my MOH calls him AGAIN saying he is "stuck in traffic" etc. At this point we had already delayed enough (two hours past his scheduled arrival time) and were about to go forward with the first look when he finally walked in and mumbled a quick "sorry". We were extremely disappointed in the lack of professionalism and accountability on the part of the videographer when he clearly had just forgotten the date. I got in contact with Dan the CEO who fortunately was very nice and we were able to get refunded the time for the lost footage and offered some additional editing. However we will never be able to get those videos of our pre- wedding day back. read more

Hired a wedding photographer. Photographer showed up without an assistant, without external lights, without scouting the location, without experience. Photographer showed up in PJs. Editing team lost our editing references, took 2 months to get images. Photos are terrible, shadows over the faces underexposed. Luckily I brought my own camera and was able to get some good shots with my own camera. We spent thousands on the photographer just to get a kid in PJs. read more

Buyer Beware!! B. Remembered? More like B. Forgotten. They are truthfully the worst company we could have hired to provide services for key parts of our wedding. If I could go back to March of 2023 when we had booked, I would have skipped right over their website and moved on to the next. In December of 2023, we tried to reach out to the company to start planning, meet our vendors, and start working towards a completely stress free wedding day. After waiting about a month and a half, we had still received no response from the company. We then emailed in, explained the situation and had responding emails within the hour. We had then received constant communication for the rest of the day and the following days. We received the contact information of our three vendors (Photo, Video, & DJ). Clearly, the vendors were never informed they were working our wedding because we could not reach them and they were unresponsive until about 3 weeks prior to the day. In April of 2024, We had reached out again to resolve our unresponsive vendor issue. Only to be met with an email stating two of our vendors had been changed, our DJ & Photographer, and that we couldn't book our consultations until 3 weeks prior to the wedding. On the three week mark, we received an email to book a consultation with the Operations Manager, Cayce Marshall, NOT the individuals working our wedding. We were then met with an email from the Vice President, Tim Blaney, who took over the operations of our wedding since we couldn't wrap our head around the fact that we weren't able to meet or talk to our vendors till the day of our wedding. Tim was incredible to work with. He was one of the only employees at B.Remembered we didn't have an issue with. We had concerns about the assigned vendors and their work. The picture and video portfolios that were sent to us were all raw footage, no posed pictures, and very plain pictures that looked like they were taken on an iPhone. Fast forward to our wedding day. Daniel Krikorian (The CEO) had met us at our venue site, coordinated all pictures, and videos taken. We truthfully believe we would not have any good wedding pictures if it wasn't for him. We had a horrible experience with our DJ, Ed Sandell, due to his lack of experience. He announced in our bridal party incorrectly, played sad slow music during our reception, and even refused to take requests from guest. That was until I had multiple people come up to me, tell me what was happening, and I had to scream and swear at him to not be disrespectful to my guests and play music they were requesting because he was doing a terrible job anyways. The day after the wedding (5/4), my husband and myself requested a phone call with Dan to discuss the inappropriate behavior from the DJ. At that point Dan had offered us a free wedding album for all of our troubles. Us being satisfied with his resolution, we went our honeymoon carefree and came home 2 weeks later (5/17) to 300 edited photos, a 3 minute highlight trailer, and 9 minute highlight video of our wedding day. Fast forward 2 weeks later (6/3), we contact Dan to receive an update regarding our wedding album. We sent him all the photos we had wanted in the album on 6/4. It is now 7/13 the day that I am writing this, and after multiple attempts to receive an update regarding our album, We still have not receive even a thumbs up. After my multiple attempts to contact Dan, my mom had given it a shot. Dan answered her first text and when she had asked him for an update, we receive crickets in response. This company is truthfully the worst company to work with. Only after making a huge stink, we only got the service we deserved for a few short hours during the wedding. We hope others do not have to go through the stress and drama that B. Remembered has to offer. We do wish all the employees at B. Remember the best, and hope they make changes to better the company so future brides do not have to go through all this. B. Remembered if you are reading this, please feel free to contact me to make this right. read more

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We used DJ Tim from B. Remembered for our wedding back in October of 2023. We were actually watching our wedding video the other day and it reminded me of how incredible the whole night was. The music was great thru the night and it was such an easy process with B. Remembered. Everyone loved Tim and he made sure to get everyone's names right! I honestly, couldn't believe he did when we went back and watched the video! Overall, a great experience! Thank you again Tim! read more

I can say that everyone I ever spoke with was very nice and professional. However, I went through music for months to create the playlist and sent it to them. I felt like I could have just said "play some wedding music" and just eliminate these artists and the deal was done. For the money that we spent it wasn't worth it. I could have put the music on a computer and just played it myself. My DJ was nice but he should have showed up 2 hours prior to the event. He got a flat tire and made it just in time - I know it wasn't his fault but that was a wrinkle in the process since I got a phone call about 15 min before the event. He then asked for my guests to help him load things from his car to the event that was unprofessional. The up lighting was basic white lights - thought we agreed blue. - It was nothing fancy. There was no follow up communications to the entire ordeal. Again the phone staff was very nice but I don't think I got my money's worth. I found all the music, uploaded it to them and they played it on their machine. Could have done that on my computer. scrap the white lights since they created zero enhancement to the entire event. read more

They completely botched our wedding photos. The Photo Booth was a nightmare that our friends actually had to set up. President spoke with us an assured us hr would go back and re edit our photos and then ghosted all communication afterwards. We have yet to receive our final photo or the printed album they promised which I can only imagine is of poor quality like the rest of our experience. literally book anyone else. a stranger in the street would do better. read more

Horrendous photos from my cousin's wedding. The day of photographer had no idea what he was doing and had to be directed by her bridesmaid. This is a day she will never get back. read more

DO NOT BOTHER. They sent a DJ that showed up 15 minutes before the ceremony, with pot smoke billowing out of his car (in a state where marijuana is illegal, he could've got our whole night shut down). The guy had no idea what was going on, and didn't even have a subscription to the music service he was using (he played an ad at full volume for our guests before we walked the aisle). He played MULTIPLE SONGS AT ONCE as the wedding party walked down the aisle. He didn't read any of the music requests, and the list goes on and on. You may want to just blame the DJ and not B REMEMBERED, except the fact that nobody at this company returns my calls. I've left multiple voicemails, with my number included, been promised multiple times that I'll receive a call back and still a week later have received nothing. You have to be on top of everyone that works here just to have a subpar experience. Very unprofessional. Had I known before, I would have just hired my own DJ, photobooth (of which I still haven't received the album I was promised, we were married over 2 months ago). If you want to make sure your $20,000+ wedding night isn't ruined, I'd suggest avoiding this place. It's been a real pain in the ass since the beginning, and still 2 months after the fact. I'm sure they'll return my call now that I've left this review but it's too little too late. read more

DO NOT USE THIS COMPANY!!! They are terrible at communication. The DJ canceled at the last minute, which we were not told until I was walking out to my ceremony. We had no music for the cocktail hour. The person they sent was dressed in sweatpants and a hoodie, had none of our information, they DID NOT even announce my husband and I by our last name. The music that was played had to be asked to be changed multiple times throughout the night because none of it was on our playlist. I have been emailing and calling since our October 2024 wedding and have not been able to get in contact with anyone in regards to how terrible our experience was with them. My biggest fear was having a DJ cancel and not having one, which is why I went with a company that had multiple options and it was the worst thing I could have done. My wedding was amazing other than the DJ and having to work with this company. read more

We worked with Danielle for our engagement photos and absolutely loved working with the team at B. Remembered! We can't wait to book them for our wedding! read more

My husband and I got married last November (2023) and booked B. Remembered for our Photo, Video and DJ. We found them on WeddingWire and were so happy we could go to them for everything! From the start, they were so inclusion and friendly. Cayce is an absolute doll and made us feel so important. We called her with so many questions and she answered at any time. I swear Justin would not stop emailing her and she responded every time! The day of was perfect and Christian was an amazing DJ! He knew exactly what to say and kept us calm throughout the night! Haybert and Jack were the sweetest human beings on the planet and our photos and videos are incredible! I just want to say how much we love this group! Thank you guys for taking such good care of us!! - Bryan and Justin read more

Can't say enough good things!!! Loved our DJ Matilda and couldn't have been happier with the day!! Such a simple process!

We absolutely loved working with B. Remembered of for our Wedding day! Erik our photographer was absolutely incredible and was on top of the timeline all day. He made sure we were comfortable throughout the entire process and even made sure we got water throughout the day. The entire process from start to finish was amazing! Shout out to Casey for being great on our call before the wedding and making sure we were all set! read more

We could not have had a more disappointing, unprofessional experience from start to finish. After months of working with this company prior to our reception, as well as weeks after (following up on multiple issues we experienced), we ended up with terrible photos, an even more terrible customer service experience and absolute certainty that we would never work with or refer this company to anyone. After booking B. Remembered, we filled out the initial intake form for the photographer and photo booth (included photo preferences, styles of photos we'd like, example shots, editing styles and more). Months later, closer to our reception, B. Remembered re-sent the same exact forms for us to fill out again. We had a phone call with a consultant prior to the reception, but it was not our photographer and he seemed incredibly unprepared for the meeting. He had no questions for us, kept stating incorrect information and I had to repeatedly tell him that we were required to fill out the same forms twice; and to only reference the most recent form we had submitted. Over the course of the call, he seemed rushed, disinterested and completely disorganized. This initial call should've been more of a red flag for us, but we assumed that they were professionals and were ready to go on our special day. On our reception day, the photo booth person showed up almost two hours late, had never set up or used the equipment before and stood around while our friends and family set up the photo booth instead. Note - we had paid for the following (all of which were not provided); a prop table, printed photos, digital photo gallery, a specific sized backdrop (we verified via email the dimensions ahead of time) and more. The photo booth was a complete disaster from start to finish. I even wrote the company an email on my iPhone during the reception to ensure we would get a full refund because it was an absolute mess. As for the photos from our reception, our photographer was very pleasant but that was about all we can say about her and the end product. She had no direction for our reception and constantly stood on the periphery of the entire reception. 90% of our edited, finalized photos and 95% of the unedited photos are of people's backs, blurry and incredibly unflattering. At no point did she take photos of our guests at the tables, our flowers or table settings, and she stood in one place for all the speeches and got no variety of shots. All of the photos from our first dance are primarily of our backs and shot from 40 feet away. The one edited photo we got of our faces during our first dance is probably one of the most unflattering photos and would never frame or hang a picture of it. At no point did the photographer gather or huddle people on the dance floor or get any photos of groups smiling at the camera. I understand candid shots, but the majority of ours featured people's backs and is not anything anyone wants to frame or keep. When we received the final photos, we were devastated that other than staged photos we had the photographer take for us and our families, we had maybe 5-7 good photos in the entire album. The editing was terrible - and we followed up with representatives immediately after receiving the photos explaining our dissatisfaction (warped-edited faces, terrible cropping, unflattering photo selection, and more). After no help, I requested a 30 minute meeting with Dan Krikorian (President of B. Remembered). I explained to him that we had still not received a refund for the photo booth. We ended up receiving a check for half the amount and had to reach back out for the remaining amount (over a 5 week process). My meeting with Dan seemed professional initially; he admitted the editing was not great and he would work with the editing team to revisit the photos and they would send us a photo album with the newly edited photos. But at the same time, I tried to explain to him our issues and that it did not capture what we requested and paid for. He said that the B. Remembered team were very proud of the pictures. I told him that it should be the customers who should be happy with the final product. I tried to follow up and contact Dan two weeks later, then a week later, another week later, I called B. Remembered and left multiple voicemails and emailed Dan for the fifth time. The entire team and specifically the President of the company has since ghosted us and hasn't responded to any outreach, refused to follow up on our requests and has left us with nothing but a terrible experience and terrible photos. Please do not book with this company; it was the worst entire customer service experience of our lives. read more

DO NOT USE THIS PHOTOGRAPHY COMPANY!!!! THEY LOST OUR PHOTOS! We are missing ALL of our family pictures, all of our couples poses, our first dance, our cake cutting, and our family dances!!! The service was and continues to be horrible! They required us to fill out pages of paper work detailing our wedding plans. The day of the wedding our photographer, Brian, arrived at our house and did not know our wedding was an LGBTQ wedding. This was something we mentioned multiple times in our paper work and spoke to our account manager, Cody, about. We are now 4 months post wedding and the company has done NOTHING to right the situation! We have gotten almost no communication about the issue, except from Daniel who told us it was their "busy season" and we needed to wait! Every single wedding guest complained about the photographer! Brain jumped over flower beds during the ceremony, stood talking to the DJ during the reception, made us wait to walk in so he could park his vehicle despite arriving an hour before us AND approached one of the brides about food while we were still on the dance floor after the first dance!!! Horrific service and worse follow up. If I could give 0 stars I would! Terrible beginning to end!!!! read more

Called them up on very short notice and they did a great job. Photos are clear and the lighting is great. Online payment option was convenient. read more

I needed a local company to create a visual memory of my dad's memorial service. The Pandemic made me uncomfortable about choosing one. My husband found a really cool company to make the video and thought I should try it. It was the best decision ever. James showed up ready to work in his PPE gear. That first impression, put me at ease. He had multiple cameras to get many shots. He jumped right in and became one of us. Not an awkward moment. As though that wasn't enough, I had about 5 edits to the video before I gave my final approval. And Dan was the man! He was patient, kind, considerate and assured that my every desire was met. They produced a perfect video that represented my dad and our family. Needless to say, they are now working on a sports video for our son. When I have to choose a videographer in the future, it will definitely be B. Viral Production again! Without any reservation, I recommend that you use them for your needs too! read more