Staff is friendly and do well for standard cuts and services . Very reliable- no surprises. My cut…read morewas on track and I was out in no time. Need more originality for my taste. Hard to find in this part of the world.

I've been going for a few years and I got perms and it looks amazing. Betsy is so nice and does…read moreamazing.

I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

This was the very first place I went to for waxing. While I love the end result, the waxings here…read morewere super painful, especially when they were done by Marci. Their team was always friendly but it wasn't a friend randomly confirmed that these sessions were more intense than need be.

My last 2 appointments have been changed to the Hoover location due to staffing issues. This has…read morenot been a problem since both locations are only a few miles apart. Marci still provides the same great service in a clean environment.

enjoyed my hair each time i got it done but the energy in the shop also felt very mean spirited &…read moretopics would come up that should stay private. much rather would give my money to a pro black business that supports people from every walk of life.

I've been coming here for almost 2 months now and MiMi is great! She is all about healthy hair and…read morethat's the kind of beautician I was looking for. She's very honest and takes her time. The atmosphere is very relaxed and friendly. If you need an appointment just go to Schedulicity and look up Pretty Cocky Hair and Beaute Bar. www.prettycockyhair.com

I had the BEST experience today! Tried this Salon after great reviews! Michael did a wonderful…read morejob on my hair color and cut! My very first time using Aveda hair color! Love Love my cut and color! If you're searching for someone that actually does a Bob hair cut, Michael's your guy!!!

For $85 you can get a wet cut with a blow dry as long as you show up with wet hair. This is…read more*without* a shampoo and * no products* with the blow dry. I later called to speak with Michael, the owner, to confirm there wasn't a misunderstanding so I could be sure my review would be 100% accurate. It is. Instead of accepting responsibility for his salons pricing, like any business owner would, he blamed the stylist for such an outrageous charge...even though he took my payment after telling me....your total today comes to $85. For his business. That he owns. After our phone convo, there was no apology for a less than pleasant experience. No offers to make it right. No efforts to entice me to come back. I spoke with the stylist and she blamed the owner. I have no idea how this salon is still in business. I guess depends on what day you show up and who takes your money. Good luck!

I can't believe I did not review my initial visit here from a few months ago. When I originally…read morebooked online there weren't any issues. Pretty easy setting the appointment. My appt got canceled w/o explanation. I was not happy but it was due to a technical issue. Thank goodness my friend who referred me contacted Whitney and everything was resolved quickly. When I arrived at my appointment, I was greeted and never felt like it was actually my first time coming here. I loved that!!! Whitney has the best personality. She is very knowledgeable about her craft , which I appreciate. Whitney was able to advise me on some different things regarding my hair as I am currently trying to regrow my natural hair back to it's healthier state. It's been a journey for sure. Whew The vibe in the shop is light and fun! The music alone is a vibe! The decor is chic. I really need to get back in Whitney's chair real soon. I was very pleased with my first visit.

I absolutely love this salon. Whitney is the owner and my stylist. She always has positive energy…read moreand her booking process is easy and straightforward. Her prices are reasonable and she truly cares about making sure that her clients have healthy hair. When I went to her at other location a few years ago, I had no hair in the back. I was experiencing hair loss due to a medication. I was so scared that it would be permanent. At the time, I didn't even know that it was due to the medication, but she just happen to ask if it was potentially my meds (which turned out to be correct). Her assessment of my hair damage, showed her extensive knowledge in her fieId. She developed a treatment plan for me and I stuck to it with natural hair. It didn't require chemical treatment, and I was excited about this. She always makes sure that I am not there all day and is very respectful of her clients. I always enjoy her staff, as they are very friendly and it feels like I've known them my whole life. The shop is very clean and she always checks to make sure that you are comfortable throughout the process. There are no hidden fees and her prices are very reasonable. Since she has been treating my hair, it is now flowing down my back and it is very healthy. I highly recommend her services or any of the stylists in her salon.

My sisters and I all go to Sarita for eyebrows. She does brow threading and wax as well as…read morefacials. They also offer all body waxing, hair styling, and other beauty services! They are located in Lorna Square, near Z-Outlet. They are currently following all of the social distancing protocols and appointments are currently required. All of the ladies are very nice and they also cater to the Spanish-speaking community. If you are in need of these beauty services... please go by and visit Lorna Square Beauty!

Tonya Jones Salon Spa in Mountain Brook is hands-down the best salon experience in Birmingham. From…read morethe moment you walk in, the service is exceptional and every single person on the team is welcoming, professional, and incredibly talented. This is truly a luxury salon and spa that delivers at every level. Everyone on the team is stunning, talented and amazing. I treasure every time because of people like Tonya, Kacie, Heidi, Yenni, McKynlee, Malyse, V, Annsley, Carrie, Rin, D and everyone else The owner, Tonya Jones, has created a stunning, beautifully designed salon with the most stylish and skilled staff in the area. She goes above and beyond for her clients--constantly offering special events, new promotions, and even bringing in a chef to prepare food, which makes every visit feel like an experience, instead of just an appointment. Tonya Jones Salon Spa offers one of a kind facials from the wonderful Carrie that can make you look like a million bucks. Everyone at this salon is a standout! From check-in to checkout, you feel cared for and valued. I always see Kacie, one of Tonya's top stylists, and she is absolutely phenomenal. She works side by side with Annsley who radiates love and kindness! Like all of Tonya's team, Kacie is incredibly talented, kind, and engaging. Kacie consistently does an amazing job on my hair and somehow always makes my day better with her smile. Recently had the pleasure of meeting Yanni the only team member who is able doubles as a stylist and an Anna nail tech. If you're looking for the top-tier salon spa in Mountain Brook or Birmingham, Tonya Jones Salon Spa is unmatched. I wouldn't go anywhere else. It is truly remarkable what Tonya and her team have created! You can go on their website or download the Tonya Jones App to make your appointment.This is the only salon that allows you to choose your own stylist and choose from a huge variety of services, including haircuts, styling, and facials. I highly recommend!!

I had a very unpleasant experience this week at this salon. I scheduled for an appt with a JR…read moreStylist because I did not want to pay $80 for a Master stylist. The Jr was $60. I had to make a payment of 1/2 the fee for my haircut which I did that day. I came in and told the young woman who I was and that I was to see (don't want to name her because it is not her fault). In a few minutes a stylist stylist came out and called my name. I had never been here before, so didn't know anyone. I followed her back and got a trim, which was fine. I paid with my CC and also had a coupon for new customers. The total was $38 and I put the charge through. I did not do the math right then, but it seemed reasonable. When I came home, I remembered I had already paid $30, so looked at the tkt. They had charged me $80. I called immediately and explained I had just been in and had requested a Jr stylist for $60. The woman said, yes, we got you mixed up with another customer who was also new and had the same name as you. I guess they didn't check our last names. I said I thought I should get a refund for the difference of $20 since it was not fault for the mix-up. She told me she could Not give me a refund, but she could make sure I got the correct stylist next time! I just kept trying to reason with her and she said she'd have someone call me about it. They never did. I thought it was very unprofessional and they obviously don't put a priority on serving customers and ensuring they are happy with the service. there was no effort to reconcile this with me.