Stopped by Apple Suburban Square to pick up my phone that was repaired. The store was busy! But I…read morewas able to receive my phone and leave within 10 mins.

august 28th to be exactly. i went to buy a iphone at apple suburban square. i walked at 9:00 am …read more three of the employees were unable to help me in my intention to finance my iphone. so i went to panera bread and i decided to do it myself . i had so many problems with apple because the iphone they offered me was sold out . i went back on september 4th i spoke with the supervisor . worse services . now my iphone was stolen in the shipping and apple is deniying any responsability . inconpetence watch out with apple card finance !!!

Mike is not only an incredibly talented tech guy, but he's also a genuinely nice person. He did an…read moreamazing job mounting my TV and some other electrical lighting work. Mike is a great communicator, arrives when he says he will, does very careful work, cleans up the work area when the job is complete, and is reasonably priced. Mike goes above and beyond to get the job done. I highly recommend him.

We've had Mike hang and install 3 wall TVs. One inside on stone with a down and out mount and two…read moreoutside and the latest outside TV mount was perfect. Mike fit us in quickly and is so reasonable on price. Mike goes above and beyond and I cannot recommend him enough!

A very well organized Best Buy with a very large kitchen appliance selection. We came for a deep…read morefreezer, found it pretty quickly, and got assistance from the kitchen folks without much fanfare. As a bonus, they have employees bring big items right out to your car (which you can pull up to the front of the store). This makes for an easy shopping experience!

My wife and I purchased a Maytag washer about a month or so ago at the Plymouth meeting Best Buy…read more It was delivered on time, but the installer was unable to detach the old hot water hose from the faucet, and so had to install the washer with the old, decrepit hose - leaving the new one behind. He had put some WD40 on the fitting but was then still unable to detach the old hose. He specifically instructed us to contact Best Buy and arrange for someone else to come out again to install the new hot water hose after the WD40 had had time to work. Today the Best Buy installers came to finish the job and refused to touch it, saying that was not their job. Best Buy uses contracted, third-party installers who are utterly incompetent, and cannot do the job, and take no responsibility for their actions. Best Buy for their part, uses third-party sh**it contractors because they are cheap. So far, Best Buy has failed to honor its service contract with us (we paid for a 5-year service contract), and failed to honor its original sales contract with us in that the new hot water hose has still not been installed and we are just waiting for the old one to fail. If Best Buy does no make this good IMMEDIATELY, we will be filing suit, naming the Plymouth Meeting store, the company itself, the sales person who sold us the washer, and the manager of the Plymouth Meeting store. (Will update this review as the situation warrants. For now, DON'T BUY FROM BEST BUY where installation is needed. They contract with SH**IT installers.)

Horrible they didn't fix anything and when failed to fix something they would only offer back…read morepartial refunds which is unacceptable when they're unable to resolve my issue they should at least given me back full refund not partial. If I were to rate this place zero or negative stars I would. I would never be coming back to this shop ever again it's misleading and It's not worth the money to fix things here at all. It's complete misleading when they mention they're five stars business but the reality is that their service is not what expected. It's horrible atrocious and will only cause the device to be damaged further. I don't trust any 5 stars on these reviews at this place at all. I've went there and they were horrible. Not worth the hassle at all.

Cracked my iPhone 11 pro max unexpectedly and had a very quick and seamless repair process coming…read moreto Phone Repair Philly. Rod was of tremendous help and made everything easy for me. I also got a complimentary screen protector which was a great plus! This is your go-to one stop shop!

I came in here very first time to pre-order the AirPods Pro3…read more I encountered Joan and he what's awesome and very engaging. I can talk and he was OK and was talking right along with me. He was very helpful. Answered all my questions and showed me products. That were pretty cool that I wasn't even aware of. He was very patient with me as well. Overall everyone in the store is nice. There was no wait time and everybody was knowledgeable of the products I will stop here in the future if I needed anything.

The few times I've been here, the staff is always pleasant and able to help with whatever the issue…read moreon your phone may be. They may not always be able to fix without trying to upsell you another phone, however, they can tell you what's wrong. It's best to have an appointment, however not required.

Inferior technology and poor customer service. I cancelled in August and was told September would…read morebe last monthly payment. They billed me again in October and I have been chasing them down for 3 months trying to get a refund issued. I've called them 7 times and each time they promise to send a check in the mail. I still have not received. At this point, they have flat out lied several times. Buyer beware and please go with another company.

We signed a contract with Westminster Security in 2013 for a basic alarm system. The charge was…read more$25 per month. At some point, My Alarm Center took over service. Last year, after cancelling my land line, I called to cancel the services. I was directed to customer service but no response or call back. I I called them several times before I reached a representative who acknowledged that my account had been cancelled and said she'd credit my account for the charges. Still the bills kept coming. I called again and spoke to a representative who denied that I had canceled my account. I then started receiving notices that my account was being turned over to a collection agency. According to paragraph "h" in the contract, The Company shall not be obligated to perform any monitoring service here under during any tie when Subscriber's telephone or telephone equipment or other applicable equipment shall not be working since signals to the Company are received solely by means of telephone or other forms of communication. Subscriber shall notify the Companyy immediately of any modification, alteration, termination or discharge of this Agreement or any other Agreement between the Subscriber and the Company. Failure to do so will result in discharge and release of the Company from any obligations and services here under and termination of this Agreement. Do not use this company! The customer service is non existence.

Don't bother coming here for a warranty repair. They lie about taking your phone to repair covered…read moreby warranty then make you wait hours to tell you they won't repair it unless you pay even with warranty. Real Shady upsell tactic Sent from Never buying iPhone again

I'm a fairly new customer to Apple. I've been an Android and PC user for more than 20+ years…read more However, I do currently own an iPhone and MacBook Air. I recently pre-ordered and purchased the AirPod 3 Pro and the Belkin Cleaning Kit. My Belkin Cleaning Kit was ready for pickup (but my AirPod 3 Pro was not available yet since I got it customized), so I went to pick up my cleaning kit. Because I'm not typically an Apple fanboy, I didn't know that yesterday was the release date of the newest model of the iPhone Pro. I got to the store located in Philadelphia, around 5pm or 6pm). There was a line and line dividers with rope, and the store was packed more than usual, due to the new tech launch. One worker (young African American lady in her 30s or 40s, who was an Apple employee with blond and brown long braids and glasses) assisted me in my pickup, and she then asked another worker to pick it up in the back of the store for me. After Tasha's or Taina's (I don't remember her name, to be frank) "assistance", I guess the "A" in "Apple" stands for "A**hole" because Tasha was impatient with me, combative when I asked questions about the other Apple products (IPad Air), unknowledgeable about the Apple products in general (she said a lot of "I don't know, "I don't understand", and "No"), spoke in a passive aggressive tone, kept her sentences curt, and overall, she was disrespectful, condescending and extremely rude. After that interaction, I decided to not buy an IPad Air and I will instead buy a Samsung or Lenovo tablet. I would rather not continue to purchase Apple products that contribute to Tasha's/Taina's salary of being employed there. I have never been so rudely treated by a sales representative, as a paying customer. The nerve and audacity is shocking to me, and it is clear that Apple doesn't want my business. Train your employees better. She needs to go to anger management and customer service training since she clearly lacks manners and feels empowered to passively bully and disrespect me, a paying and polite customer. Be better.

All court documents will be posted soon. The deposition of them admitting changing our password and…read morelocking us out will be posted also. Make sure you change your password because when they set up your system. We have been in court for a year. These guys think they're slick.

Our family has moved from Long Island NY to Chesterbrook, PA early this year. Found SHME from…read moreyelp. Chris and Mark are highly proficient and inspirational entrepreneurs who are absolutely experts in building smarthomes. I've got 2 Google Nest cameras supplied and installed by them. The price of the cameras they supplied has matched any online retail including Amazon. Their service rendered is above and beyond our expectations and icing on the cake. Their knowledge and expertise in creating smart homes are leagues ahead of the game. Yes, if one wishes to have smarthome done right and integrated seamlessly, SHME is highly recommended.

Came in looking for a long headphone cable for my older TV, but they didn't have the exact length I…read moreneeded. Doug really took the time to help and offered a great alternative; a transmitter, which I hadn't considered and actually makes things much more flexible. Amir was shadowing during the process and was very attentive as well. I did spend a little more than I originally planned, but for the flexibility and convenience this option provides, it was well worth it. At checkout, Damon made sure to acknowledge me right away and handled everything smoothly. Overall, it was a helpful, respectful, and productive experience from start to finish. I appreciate the team's willingness to help find a better solution. As a follow-up, I just want to share that the transmitter has exceeded my expectations in terms of functionality. I didn't realize how much flexibility it would offer--being able to move between rooms without losing audio and easily switch between my TV and phone has made a noticeable difference in my daily routine. It's been a great addition that I didn't fully anticipate at the time of purchase, and I'm very grateful for the recommendation.

I love that some business still price match. Ciara was the clerk helping me and she needed to get…read morea supervisor to override the price. Matt showed up, advised that no price match with Zagg even though it was their screen protector I was buying.. he blurted out only big box stores then walked away. Just Rude. So I promptly searched online where it was cheaper and found it at Walmart. Another supervisor had to be called, Damon and Mike ended up helping me and Ciara was seemed happy to be called to another register. Some people have bad days but in Customer facing jobs, you have to realize composure no matter what you might be facing. I let Mike and Damon know how displeased I was by Matt's demeanor and Mike apologized and explained there's a list that shows who they can price match with. In the end I got a deal, so thanks for that!