No frills, just a cheap dry cleaner with a nice parking lot. The people aren't the most welcoming…read morebut adjust your expectations to their pricing and quick turnaround.

The young lady that delivered my clothes from zip cleaners. She was excellent. She followed…read moredirections which is the concern for me

Amazing alterations....a bit pricey, but really professional…read more My family uses the weekly laundry service. Dependable, and clean laundry arrives folded nicely. Definitely Recommend!

I've never had such a frustrating experience with a dry cleaner. They kept my comforter for over a…read moremonth, repeatedly pushed back the pickup date, and provided zero transparency about what was actually going on. No proactive communication, no clear explanation--just excuses when I followed up. Despite the excessive delay and poor service, I was still expected to pay full price, as if everything went smoothly. No discount, no apology worth mentioning, no accountability. If you value your time, your belongings, or basic customer service, go somewhere else. Holding an item hostage for over a month and then charging full price is unacceptable. I won't be returning and wouldn't recommend this place to anyone.

Hours changed to 12-5 weekdays and 10-2 Saturday, which is a huge unwelcome change. Asked if normal…read morehours would be coming back, "probably not". They don't text when your stuff is done (after 2+ years of doing so, last one received 6/24). Called and left a message to see if my stuff was done, no callback. What happened to y'all?

TERRIBLE TERRIBLE TERRIBLE !!! my boyfriend took TWO DESIGNER SHORTS TO THIS TERRIBLE CLEANERS. The…read moreitems were destroyed with bleach. the owner calls on Monday and explains what happens. she said she would replace the items if she couldn't replace them she would give him the money he paid for his shirt. My boyfriend was planning on wearing the shirts they ruined Saturday. She stopped answer the phone for him and reached out thursday saying she ordered one shirt and will give him money for the second shirt. It's now Friday and she's giving us the run around of when she will be giving the money and when the other shirt would arrive in the mail. mind you it's 3:58 on Friday and his event is at 11am on Saturda and he has nothing to wear bc this establishment destroyed his clothes. Shes just not a nice person and she could care less about her customers and customer service. It's so sad and unfortunate bc it's this man birthday and its first birthday in YEARS that he will be able to spend with his family. all she had to do was fix this on Monday when she called and said the shirts were ruined. NEVER EVER EVER GO HERE UNLESS YOU WANT YOUR CLOTHES RUINED AND DEAL WITH AN EVEN NASTIER OWNER.

My first time using ZIPS Cleaners, customer service very excellent and the cleaning and pressing…read moreoutstanding will return again. Thank you so much for well done service's.

So fast at a great price. Very friendly staff. The place…read morelooks well staffed which is great. That's probably the reason my items were finished within 24 hours. Wow! Thanks again ZIPS. Job well done. I'll be back

The delivery of my dry cleaning was completely unacceptable! My front door wreath was taken down…read moreand left on a table where it could have been blown away. More significantly, a huge group of clothing was HUNG FROM MY FRONT DOOR LIGHT, causing it to loosen from the siding. I have neither the strength nor the height to take the clothing down and needed to call a neighbor. Given how overpriced your services are, I would think that there would be more consideration in your delivery.

Very overpriced. Charged over $60 for cleaning a simple dress! It was my mistake I didn't ask for…read morethe cost but I didn't see that coming. It would've been nice if someone tried to go over the cost and process with me. I don't recommend.

Alterations and dry clean…read more Fast efficient and priced pretty good for what you're having done. May not be the healthiest methods for expensive or delicate items but it's quick and they are pretty thorough. Would use them again

Shirt came back today with stains on Collar that weren't there before. Looks like dry soap…read more Although dirty service was quick. Perhaps too fast

I dropped off a down comforter for cleaning and paid the $20 in advance. When I went to pick up the…read morecomforter, it could not be found. Long story short, I was offered a $20 credit toward future dry cleaning and $30 for the loss of a down comforter valued at well over $100. Needless to say, I will never entrust any dry cleaning garment to ASAP Pikesville again. I am out $20 for the service and well over $100 for a lost garment. Is this any way to operate a business?

First time and last time here! Upon picking up my…read moreclothing, the hospitality was dismissive and rude. They initially could not find my clothing and when they finally did, they did not locate my prepaid receipt so I had to go home and find my prepaid receipt. When I returned for my clothing , the receptionist was accusatory and ask me not to return!!! WOW

They are my heroes! When I was sick laundry was impossible and they came to save the day. Drivers…read moreare professional, accommodating and personable! I'll use them again. I CAN do my own laundry now, but it was just such a relief to only need to open my drawers and put it all away.

Do not use this service they damaged several hundred dollars of my clothing and are not taking…read moreresponsibility. Only offering a rewash and insinuating that I damaged my clothes.

Very polite and fair; very reliable. Great service, and in a straightforward way. I'll have to try…read moretheir alterations service, after reading some of these glowing reviews!

This place used to be a gold mind. Last year it was bought out by someone new. The new owner is…read more extremely rude and disrespectful. I bought in a wedding dress to have steamed. I came back to pick it up, and when I paid for it the owner rebuked me and was extremely hostile. He got in my face and said the price was not right and the next time I came in the dress would cost me three times the price I paid this time. I would not have been upset if he had just said there was a mistake in the pricing and been slightly kind, but he was so incredibly rude and made us feel threatened we left in a hurry. If he treats customers like this, can only imagine how he treats his employees The staff members were wonderful and so friendly, but I can not support a business who treats clients so poorly and then tells me, "OH WEll" when confronted later about his abusive behavior.

Clean. New. 24 hours. Tons of machines. All accept quarters or cards. Many different sizes to…read moreaccomplish even the biggest needs!

I didn't like the old location it was small and quite interesting, I found the new location and was…read moreamazed. I usually go to a Coin Laundromat close to my Apartment, but I would take the 25 minute drive to location. It's clean and spacious,They have a Washing Machine that can take out the competition and XL Dryer to match. The only two problems is they need another attendant because it's too big for one person to work and a little shop for Laundry supplies. I told my wife that we have to grab all those bags of linen and just take it over there and wash and get it done . It's a great Laundry mat to go to.