We haven't been able to use our fireplace since Ace worked on it and installed a fan about 2 years…read moreago. $6k + and what was a perfectly well running fireplace is now unusable. The only reason I brought them in was to clean and make sure it was working properly. I've been told by others who have since tried to help us get it working that we probably need to remove the fan that they convinced us we needed. And charged us so much for. Even if the fan did work (which it doesn't - smoke billows into the living room -- NEVER did that before Ace came) the fan sounds like an engine on an airplane, which takes away any chance of enjoying a fire. I should have written this ages ago, but I was hoping we would figure out a way to make it work. If you have an older house, PLEASE find a company that knows what they are doing. We are SO frustrated with not being able to enjoy our beautiful fireplace.

The fellows called to politely ask if they were able to come by earlier than expected. They were…read morevery professional & thorough. They made some recommendations to take care of updating the chimney. It was a very good experience and we will call this company for future chimney needs.

Anthony and his team were great. Highly communicative and responsive, and got the job done quickly…read morewhile respecting my home.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

Our chimney needed to be repointed and Pat gave us a fast response and a great price. Would…read moredefinitely recommend this company, Pat came on time and completed the job to our satisfaction and cleaned up so you would never know he was even here. And we received a 10 year warranty.

Came to my house early completely professional very clean service. Friendly would recommendread more

I get calls repeatedly from this business despite asking for discontinuing their contact. Similar…read moreto other posts, another service completely disagreed with their recommendations and physically showed me what needed and didn't need to get fixed/cleaned.

We had scheduled to do an annual chimney clean, and as it turned out, we needed a liner. This…read moredidn't come as a surprise to me because I could smell the creosote throughout the house. The technician was incredibly knowledgeable, and even though he came on a Saturday at 3:30 PM he told me he could have the job done Sunday morning at 9 AM. Just as he said, they arrived Sunday morning and put the liner in. He told me the smell would go away, which I was very dubious about. However, he was correct. My home does not smell like creosote anymore. I saw this company had a lot of negative reviews and I just want you to know that they did right by me. Not everybody has a bad experience. I was given a fair price for something that was absolutely necessary. I would definitely recommend them.

Dunrite Chimney is awesome! They installed my Merrimack stove, put in liners, fixed parts when…read moreneeded, and handle my yearly cleanings. Super honest, reliable, and easy to trust--I don't even think twice about leaving them to work while I'm downstairs in my office. Hard to find that kind of service these days!

My pellet stove just died! I was really hoping it could be fixed. So I called Dunrite and the…read morereceptionist, who was very nice, quickly set me up for a check up of my equipment (it's $150 just for coming and doing basic maintenance). Two gentlemen came and worked on my equipment (they really tried to bring it back to life but the thing was just too far gone). They ordered the part, we set up a new date to install it, so that by a week later they were right back to finish the job and install the part (a blower). When they came back, within an hour... not only was it working again, I had my buns pressed right against that grill warming them up against this everlasting cold in NYS! LOL I have nothing but praise for my experience with them. I will be using them in the future for maintenance of my equipment. I recommend them.

For this company there should be a zero star option!!!…read more DO NOT EVEN THINK OF USING THEM National Chimney & Masonry was contracted to clean my chimney. While cleaning they told my wife that the chimney was seriously deteriorated and recommended a stainless steel liner. Big surprise they had it on the truck and scared her into the installation that day - $1,100. It was bad enough to get taken on the install but they did not even do it correctly and created a deadly situation in my home. I returned home a week later to find our home filled with smoke and soot. I called my oil company who told me that the insert was incorrectly installed and National had sealed the pipe with an excessive amount of cement, which fell into the chimney opening and completely sealed it off. I called a REPUTABLE Chimney service to inspect and here is what they found: A 5 inch insert was placed into a 7 inch chimney opening which was not only against code, but was not large enough to support the existing oil burning furnace and gas hot water heater. This caused a backup of smoke and soot which clogged the furnace and the insert. The installer ran the hot water heater smoke pipe directly into the wall, instead of using the proper connection outside of the wall, which is against code. When the hot water heater was installed in the wall, the installer cut into the stainless steel insert, instead of using a T connection, invalidating the lifetime warranty on the insert. Two new chimney caps were installed, one of which was the incorrect size for the chimney opening. The two caps that were fine were taken away Inspection of the top of the chimney showed that furnace cement was used to seal the new insert in place. Cardboard was packed around the insert pipe to keep it in place while the cement dried, which is not only against code, but caused an extremely dangerous fire hazard in the chimney. Inspection of the top eight feet of the chimney showed only normal wear and tear, a condition in which an insert is not recommended by a reputable chimney cleaning company. Repeated calls to the company and messages left have been ignored and owner Tom Casey told me to take him to court. I took him to small claims court and the judge decided it was a clear case of consumer fraud and awarded triple the judgment. Of course I have not been able to collect from this crook National Chimney Tom Casey, owner

WOW if I can give a negative review that would be great. I don't write reviews, but this company is…read morea joke. Please do not hire ever!! Do not waste your time Cancelled 3 times, major attitude, trying to reschedule, or no show at all JUST SAD so sad