1. B12 Moving

    1. B12 Moving

    0

    Chicago, IL

    B12 Moving

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    Services - B12 Moving

    In-state moving

    Out-of-state moving

    Furniture assembly

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    2 years ago

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    Bell Moving And Labor Services

    Bell Moving And Labor Services

    3.7
    (3 reviews)

    If I could give this moving services 0 stars I would!! The owner says he takes pride in his…read morecustomer service? What is even customer service when they ghost you and don't even follow-up?! Absolutely pathetic and I hope they are held accountable as I have reported Bell Labor and Moving Services in our U-Haul Claims, and also with the Better Business Bureau and Chicago Consumer Bureau. I would strongly caution anyone considering booking with Bell Moving and Labor Services. Our experience was extremely disappointing and added unnecessary stress to an already stressful moving day. We scheduled two movers for 2/21 at 10:00 AM to help load our belongings into a 26-foot U-Haul truck for two hours. We booked the service through U-Haul, expecting professionalism and reliability. Unfortunately, the movers never showed up. The manager I spoke with, Devonte is the name he mentioned, told me both over the phone and via text that the two movers were on their way. However, he never provided a confirmed ETA and repeatedly pushed back their arrival time. We waited with no clear communication and ultimately no service. No follow-up, no accountability -- just empty assurances while our moving timeline was completely disrupted. In my opinion, this experience felt deceptive and completely unprofessional. Moving is already overwhelming, and this company provided zero support or reliability when we needed it most. We have reported this business to the Better Business Bureau so that others are aware of our experience. I also believe companies that promote third-party services, like U-Haul, should take greater responsibility in vetting the businesses they recommend. Customers trust these referrals. Please think carefully before booking with this company. Based on our experience, we would never use them again and cannot recommend their services to anyone.

    I made my moving project request through Yelp. After listing the details of my move, Bell Moving…read moreand Labor Services were the first to respond. They responded swiftly with a fair price, time, and clarification for the project. Bell Moving provided a flat rate for 2 hours with 2 movers and a box truck that. The owner introduced himself by name at the start of communication. Was always cordial and responsive. Please note that this was a service requested the same week. The night before there was confirmation of the moving arrangements. The day of, I received a call to keep me posted of expected time of arrival and point of arrival. The young men, Diquan (owner) and Donavan, were very pleasant with in-person introductions and hand shakes. They were in their company labeled pull-overs with gloves at the ready. They got right to work. They were careful and quick. They were not put off by suggestions for navigation of the move at the pick-up site. They packed the items in the truck with awareness of spacing and care of the items (which included a mirror). I received a follow-up call when they reached the delivery address. They asked where each item should be placed. They were aware of difficult room entries and made adjustments without damaging the property. They let me know when the last item was off the truck and being placed in the appropriate room. There were various ways to pay, which was discussed prior to the day of the job. I rendered payment at the end. They thanked me. I thanked them and asked for business cards to share. I will be recommending them and using them again. Thank you guys! Your service was much appreciated.

    Move Man

    Move Man

    3.9
    (8 reviews)

    Service is great and verify movers before allowing them to move for you. They are quick and fast…read morewhen it comes to your move without damaging your property.

    Can't help but write a review after my Dad wrote one and my sister wrote a complaint…read more Based on how our dissatisfaction- it doesn't seem this place cares about accountability or about the services they are providing. Just to start with the experience itself was really slow and it was explained to my sister that there would be three movers and only two showed up. The process was slow and I felt frustrated - and based on interactions with the individuals assigned to my specific job- I am not quite sure exactly what was the point of hiring movers. It took the movers from around 9:30 to 2:30 to pack a full truck. I would describe the demeor of the two men as slap happy or almost unprofessional- it felt that you were always almost being laughed at or condescended. It almost seemed the two men were deliberately taking there time to add hours on the clock and pay. If that wasn't enough- here are a few main events that were alarming- - while at my old apartment, the movers literally asked me how/to help move the couch down the outdoor stairwell. I don't want to gripe or be a snot, but kinda thought- this is exactly why professional movers were hired...... - the second thing- getting into my new place- when the men came to my lobby, when they came to my lobby- I was literally asked- can we just leave the stuff in the lobby? Just sheer lazyness for a lack of better term- I was just absolutely appalled by the sheer lack of professionalism and wondered what thought process did the movers have ? Are they aware of their assigned job description or why they are hired for? The last offense- I gave them the keys to get in my new apartment before dropping my sisters things off at her new apartment half a mile away and of course they didn't give me back my key- and my parents had to go help me get it from them, and apparently they thought it was funny. Worse - my Dad wrote a complaint and they called my sister, harassing her- to remove it? Like excuse my language but if you want good reviews- make sure your employees are taking it seriously and not doing a half ass job? Don't harass my sister because your employees can't get it together. Completely embarrassing- like how do you own a company- look at the past couple of weeks and have multiple one star reviews and not feel embarrassed or ? I am glad to know it wasn't just me and my sister. In addition despite a completely unacceptable experience- barely anything was offered back. Please, please- please do not hire this company they do not give a single crap about the experience provided- they just want you money at the end of the day and good reviews without actually delivering. I hope this review helps people choose another company the other reviews too- showing moveman that's fine if they don't care but actions have consequences. *I am pretty sure I noticed a few reviews- not sure- of the day I moved that were one star within the same week but those are gone. I am going to guess that others were intimidated to remove the poor reviews- showing the 4.9 stars grossly inaccurate- what I suspected.

    Handy Hero

    Handy Hero

    4.7
    (15 reviews)

    We initially had a great experience with Handy Hero. Roman was punctual, professional, and fixed…read moreseveral items during the first visit. We were pleased. However, he couldn't repair one cabinet hinge due to a broken piece and asked us to purchase a replacement. In the meantime, he adjusted the other hinges that were working fine, which made the cabinet doors function worse than before. On his second visit, he said the part we bought wasn't correct, took a sample with him to purchase the right one, and again left the doors misaligned. After multiple calls and messages over several weeks, we've received no follow-up and no return visit to complete the job. It's disappointing because the first impression was so positive. We were hoping for a better outcome and a repair company we could rely on for years to come. Unfortunately, the job remains unfinished and our cabinets are now in worse shape than when he started.

    Can't say enough good things about Roman! From the moment we reached out, he was incredibly…read moreresponsive. He showed up right on time, was professional, and communicated clearly every step of the way. Roman helped us mount a TV in our bedroom and fix a drain issue in one of our sinks. Both jobs were done quickly, carefully, and with a level of attention. Other thing stood out to us was how thoughtful he was while working in our home. He made sure everything was clean when he finished. His pricing was also very fair--no surprises, just honest work. We're glad we found Roman and will be calling him again for future projects.

    B12 Moving - movers - Updated July 2026

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