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    BA Custom Installs

    4.6 (24 reviews)
    Closed 6:00 pm - 9:00 PM
    Updated 3 weeks ago

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    Response time

    50 minutes

    Response rate

    100%

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    Recommended Reviews - BA Custom Installs

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    6 months ago

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    Bill A.

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    9 hours ago

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    5 months ago

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    Bill A.

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    6 months ago

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    Bill A.

    Thank you so much DeeDee. It was my pleasure.

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    3 months ago

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    Bill A.

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    11 months ago

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    Bill A.

    Thank you James! Look forward to getting your Ford up and going.

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    1 year ago

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    Bill A.

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    1 year ago

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    Bill A.

    Thank you Billy. It was a pleasure.

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    3 months ago

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    Bill A.

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    1 year ago

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    6 months ago

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    Bill A.

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    1 year ago

    Excellent customer service. Best value in town. Very helpful and knowledgeable in service requested.

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    Bill A.

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    8 months ago

    Installed a front camera for my Camaro. Professional and reasonably priced. Had an issue after the fact that he was able to correct.

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    Bill A.

    Thank you for the kind words, Chris!

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    1 year ago

    Quick response, gave me several option, booked easily and completed the install fairly quickly. Install looks good and sounds amazing.

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    1 year ago

    Business owner information

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    Bill A.

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    1 year ago

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    Bill A.

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    2 years ago

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    1 year ago

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    2 years ago

    Had them install a dashcam. Excellent installation, great pricing and friendly service. Thanks!

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    1 year ago

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    3 years ago

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    2 years ago

    I had Apple CarPlay installed in my older model car. Great job, great customer service, and reasonable rates. I highly recommend!

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    2 years ago

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    Ask the Community - BA Custom Installs

    Review Highlights - BA Custom Installs

    Bill is an experienced professional who knows how to get the results you want at the best bang for your buck.

    Mentioned in 11 reviews

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    Elite Auto Sounds & Home Theater

    Elite Auto Sounds & Home Theater

    (9 reviews)

    Great service. Quality work. Timely and complete. Will be…read moreback. Will recommend. Thank you!!

    I previously had a good experience with Elite Auto Sounds (New Braunfels), but my latest visit was…read moreone of the worst customer service experiences I've had. I brought in an aftermarket Android head-unit and HD backup camera for my daughter's car, which they said they could install in 3-4 hours with a lifetime labor warranty. After drop-off, the owner called saying the harness was wrong, despite me providing instructions, diagrams, and resources. Hours later, he complained about the unit, blamed it on being "from China," and said such installs were always a "nightmare." The car was returned late that day, with CarPlay not working (audio) and the next morning I discovered the backup camera was crooked, there was trim damage, and the head-unit wasn't receiving signal from the OEM system. When I returned for a warranty fix, staff claimed the unit was defective, refused to let me inspect the work, and threatened a $125 diagnostic fee when asked for a refund if I could fix the issue myself. They insisted the installation was fine. I took the car home, disassembled the dash, and found two improperly connected cables. Once corrected, the system worked perfectly. I provided proof and requested a refund since the work was not done properly, but the owner ignored my calls and texts, later having staff reiterate they wouldn't refund labor on a "Chinese unit." They failed to honor their stated lifetime labor warranty, refused accountability, and blamed the product rather than their poor installation. Bottom line: This was a deeply unprofessional experience, and I would strongly advise others to either do the work themselves or find a company that stands behind its work.

    Elite Auto Sounds & Home Theater - Co-owner Jessy Mattix headshot in New Braunfels, TX

    Elite Auto Sounds & Home Theater

    (29 reviews)

    I'm leaving this review so other people don't make the same mistake I did…read more I posted my original review in my neighborhood Facebook group with over 3,100 residents and I have already found multiple neighbors dealing with the same nightmare from this shop. That alone should tell you everything. I came here because I was told they could deliver the sound system I wanted. Instead, I paid $3,300 and ended up with a system that was installed incorrectly, misdiagnosed repeatedly, dragged out for nearly a month, and now I'm being told I need to pay even more money to fix problems they created. My car was at their shop for 3 days, and even after that, I had to return my vehicle multiple times because the issues were never actually fixed. The biggest issue is they never properly diagnosed my vehicle before selling me parts and starting the install. There was no clear estimate, no professional diagnostic process, and no transparency. They just started selling parts and guessing, and that guessing cost me thousands. Here's what went wrong. They ordered and installed the wrong speakers. They installed expensive speakers but did not properly power them. I came in wanting a new amplifier, and instead they pushed me into a head unit I did not want. The head unit they installed underpowers my speakers because it only powers 4 speakers. My subwoofer now overpowers the entire system, so the balance is completely wrong. I was told false information, including being told my tailgate speakers were "blown," when the real issue was how the system was wired. I later found out the speakers were wired directly to the head unit, which is something I had to research myself after trusting the professionals. I now have fewer speakers and tweeters than I originally had. After all of this, my tailgate lights are now not working, so now I'm dealing with audio issues and electrical issues after spending $3,300. Instead of owning the mistakes and fixing them, I'm being sent another quote and told to spend more money. I have all conversations recorded and all texts saved. Next week, my vehicle is being diagnosed by another shop so everything can be professionally inspected and documented. I'm also meeting up with my neighbors who have dealt with the same situation. We are going over their stories and proof as well to build my case even further. Once I have all the documentation and information needed, this will be taken through the legal system and handled accordingly. Sad that I even have to take it this far, but I'm not letting this happen to me or anyone else without accountability. If you're considering coming here, don't. If your vehicle needs diagnosing, expect them to start selling you parts first and "figure it out" as they go. And when it's wrong, you'll be the one paying for it. One of the worst service experiences I've ever had, especially for a $3,300 job.

    Looking to upgrade? I highly recommend Elite Auto Sounds! Thank you for doing a great job on my…read morecar audio system install. Excellent pricing as well!

    Pro-Tech Professional Glass Tinting & Electronics - Window tint

    Pro-Tech Professional Glass Tinting & Electronics

    (17 reviews)

    I got bubbles on the driver and passenger side window of my Mazda 3 from the intense heat in…read morePhoenix. I did a search of local shops that did window tinting and was quoted $88 for two windows. I called around to another shop and they quoted me just under $300 for tint removal and applying new tints. I will note that the parking situation is a bit difficult. I pulled up a few minutes before opening and the lot was full in front of the shop so I pulled in to the lot next door. Also, backing out is kind of scary because it is just the main road once you back of of the driveway. The service was great, the gentleman checked me in right away and I said I was going to wait for the tinting to be done and said it would not take too long. And he as right because the whole process took about an hour! It was really incredible - there was one guy checking in all the cars, answering questions, and he did the tint removal and application by himself! The tints come with a lifetime warranty of car ownership. There were little bubbles on the windows a day or two after application but I was told this would happen. They went away after a few days. The tint is dark and even and I am happy with it. I would recommend this business to anyone looking to get fresh tints on their car windows!

    I've been going here for 25+ years for multiple services (Audio, Tint, Running Boards, etc). Sammy…read more(owner) is very honest and fair. He and his crew do a great job and stand behind their work. If you need your car or truck windows tinted or some audio installed at a reasonable price this is your place.

    BA Custom Installs - autosecurity - Updated May 2026

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