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    Instant Alarm and Audio

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Instant Alarm and Audio

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

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    11 years ago

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    Apex Auto Glass and Windshield Repair - Highly recommend!

    Apex Auto Glass and Windshield Repair

    (192 reviews)

    I spoke with Chris from Apex. He was efficient ,attentive, and answered all my questions…read moreappropriately . Chris even price matched my quote from a competitor company. I am very pleased and satisfied with Apex. They replaced my window and did an awesome job. I do recommend them!

    My first impression of Apex was great. Unfortunately, things…read moreonly got worse from there. I called around for quotes and found Apex, with high praise reviews. Chris walked me through three options for my Q5: OEM glass, non-OEM acoustic, and non-OEM non-acoustic glass. I confirmed calibration was included and chose the acoustic glass to balance cost and quality. The appointment went smoothly. I dropped my Q5 off around 11am on a Saturday and it was done in under an hour. Chris was upfront that a piece of plastic on the mirror housing was already cracked, and told me before I noticed. At this point I thought I'd found an honest shop. Around 8pm that day, back in the car after some errands, it threw a loud warning that Audi pre-sense had malfunctioned. This is what I was trying to avoid by passing on lower rated shops with reviews of calibration problems. I called the following week to report it, mentioned a bubble in front of the camera, and was told it was a manufacturing issue. That didn't make sense, since they installed the glass and mounting pad. Any defect there is an installation issue, not manufacturing. I brought the car back about a week later. When I arrived, I was asked if I'd left a review yet. I hadn't yet, since I was waiting to see how things played out, but it made me feel like treatment might depend on the answer. I dropped the car off, got breakfast, and came back an hour later to find it sitting out front, done. They said they'd fixed the bubble and recalibrated the camera, but the pre-sense error was still showing. The GM apparently said it should clear after 50 to 100 miles, which raised a red flag, since that's the kind of behavior you'd expect from clearing a fault code, not fixing the problem. I asked what would happen if it came back and was told they'd try again, not promising after two attempts with no plan. The error cleared itself later that afternoon, but something still felt off. My pre-sense system wasn't detecting nearby vehicles the way it normally did. So I bought an OBDeleven scanner and learned to use it. A scan showed the last static calibration on file was from 2019, the year the car was made, meaning no static calibration was ever performed after the windshield replacement. Further research confirmed dynamic calibration depends on static calibration being done first, and even a small camera misalignment can cause a range of downstream issues. Worth noting: both times my vehicle was ready in under an hour, which I've been told doesn't align with the time needed to calibrate. Both the dealership and independent shops told me ADAS calibration typically needs 3-5 hours. Within a week, the pre-sense error came back. Then things got worse. My seatbelt locked up and pinned me to the seat mid-drive. Another day, the car failed to recognize my key fob was inside the vehicle. A follow-up scan showed fault codes across the board: the SOS button housing, the key fob, the light sensor, rain sensor, and Audi pre-sense. I called Apex and explained everything, including that I'd taken the car to an Audi dealership and two other independent shops, all of whom said I'd likely need OEM glass, since Audi's ADAS cameras can be sensitive to non-OEM glass. I was assured at booking that calibration was included, and felt dismissed raising these issues. The team claimed the dealership was just trying to make money off me and said the other issues were unrelated. Dealerships are known for that, sure, but when two independent shops back the same claim, it's not an easy dismissal. It also doesn't add up, since my car had zero issues before this replacement and everything started right after. While looking back through their reviews, I found another customer on Yelp who described the exact same problem: a windshield replacement with no actual calibration performed. I have photos backing up my own diagnostics. My latest call took place just over a week and a half ago, ending with my info being passed to the GM to determine how to proceed. I'm hoping to hear back soon so we can resolve this amicably.

    Master Match Collision Center - MASTER MATCH COLLISION CENTER
 #collisionrepair
 #paintandbody

    Master Match Collision Center

    (106 reviews)

    Awesome people, great business, and amazing service. If you are looking, please check these folks…read moreout. Our circumstances did not follow the usual reason for looking for a reliable body shop...we purchased what was supposed to be a 2025 certified pre owned (CPO) Hyundai from a dealership. We found out after the fact that the vehicle actually does not qualify as a CPO due the having been involved in an accident and having a front fender and a front door replaced with parts that do not have VINs that match the VIN of the vehicle. To further complicate this, the GM at the dealer claims ignorance of this absolute fact stating that they relied on the Carfax that does not show an accident...well, if his statement was actually true, then "why" were the photos in CPO inspection documentation that we were provided altered to attempt to show the correct VIN on front passenger door (if you actually were NOT aware of the vehicle being in an accident, then you would not need to FAKE the photo....right?) At any rate this has been referred to the Hyundai National Customer service folks. Hyundai National asked for all the documentation that we could provide so we asked the good folks at Master Match Collision Repair to conduct a forensic inspection of our vehicle and issue a written statement of findings. Conclusions - Right front fender, no VIN tag, was replaced, right front door, wrong VIN tag, had been replaced, right rear door repainted, missing gromets, right front fender liner damaged and should be replaced. Passenger side missing three retainer clips that help hold the front bumper cover on. We found that the VIN on front passenger door belonged to a donor vehicle, a 2024 Elantra (ours is a 2025) that was totaled in or around Temple in July 2025. This is probably where the front fender came from....SO, we are thankful for the great, professional, and prompt assistance from the good people (Roland in particular) at Master Match for the assist in finding all the issues and helping us prove that the dealership (not naming them here yet) sold us a vehicle with undisclosed prior damage and while they claim ignorance using the "Carfax" excuse, they cannot explain faking the CPO document photo. If you need outstanding, professional assistance with your vehicle, please consider Master Match, they are good and honest folks at a time in the world when you do not know who you can trust, trust Master Match.

    I managed to put a small dent in my tailgate moving some stuff. Every time I looked at the car…read morethat's all I could see so I decided to get it fixed. Of course I turned to yelp to find a qualified repair shop in the area. The people from master match collision contacted me promptly, provide me with an estimate, they got me on their schedule within a week. Their process is seamless, their service is excellent, and their prices are competitive. Today I picked up my truck and was thoroughly impressed. They fixed the dent and repainted the tailgate and you would never know a dent was ever there. If you ever need collision repair in the San Antonio area I would highly recommend this shop!

    Instant Alarm and Audio - autoglass - Updated September 2026

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