I found Dr. Sylvester when I first moved to the area. I liked that she had evening hours available and was a female. The first visit with her was a consultation about possible fertility issues, the doctor came in spent a few minutes with me and prescribed me some meds for my issues. I left with more questions than answers; there was no exam done or tests taken before just giving me a prescription. The front office staff was nice but pretty disorganized.
Months later I had to go back for a refill, the office canceled on me due to parking issues with the Madison parade. I was fine with that. Due to some life issues, I had to postpone the reschedule longer than expected. I was told I could have the refill filled prior to my rescheduled appointment since it was their cancellation, when I attempted to get this refill the LPN I spoke with berated me and told me since I had canceled my last appointment I couldn't get the refill prior too. When I explained that the cancellation was due to them and the parade she became extremely hostile with me and then proceeded to interrogate me as to why I had delayed my reschedule so long. I did not get the refill.
At my rescheduled appointment, I also had my annual exam as well as the refill. During this appointment, I had hoped to discuss a medical issue (like you're supposed to do during an annual exam). I waited over 2 hours to be seen by the doctor, I was left in the room in a exam gown during the entire 2 hours I waited. No one checked on me or told me anything during this time. Then when the dr came in she spent all of 10 minutes with me, she barely even looked at me and when I attempted to discuss my problem with her she rolled her eyes at me and asked me why I thought I was having the issue I was having!! When I told her that I had been researching the issue, she said "oh so you've been asking dr. Google?" In a Extremely condescending manner. She almost seemed appalled by my questions. My exam itself was extremely rough and it took less than a minute to complete. I left the office that night in tears from this treatment. A few weeks later I received 2 bills for the same exact exam, 1 for the annual and 1 for "discussion of period issues." Both had multiple charges associated with them.
Needless to say, that was my last visit with Babies Etc and I have found a new OB. The new OB investigated my concerns that I attempted to discuss with dr. Sylvester and found them to be true. I was immediately treated and it solved my fertility issues without the medication I was prescribed by Sylvester. I'm now 22 weeks pregnant. Ladies, if you are looking for an OB this is not the one for you. Steer clear of this office and be your own advocate. read more