No reflection on the office staff or the overall practice that one of the doctors has told me the story about her father saying "some things are worse than death" while talking to me about the risks of the surgery I need at 2 different appointments (at the Huntsville office 2 years ago and again this month in Madison). I have a wonderful life and am looking forward to much more of it so I do not find the story relatable at all but the doctor has repeated it to me. She needs serious coaching about bedside manner with patients. I am not sure what she was trying to accomplish by retelling such a miserable story to a happy, content person but I do not wish the experience on other patients or other people she may cross paths with. Very inappropriate and of poor judgment. read more

My experience through this clinic is good. The nurses honestly make the place. Stephanie is my personal favorite. She remembers me every time and when we talk she is so genuine. Loncar is my OB. She is straightforward and to the point. She listened to me postpartum and i was able to get the help i needed. read more

ABSOLUTELY HORRIBLE!!!!!! They expect you to pay if you're late or no show but it's ok for you to have an appointment and wait in the front waiting room for over an hour just to get shuffled into another room and wait again!!!! If you don't mind wasting your day waiting for an overbooked women's appointment then this is the place for you! Just Terrible!!!!!!! read more

The one star is toward the Dr. Ashley Hudson and her nurse assistant that was there yesterday blonde hair and the reason to give them one star did not like the way I was treated. So I have seen for my first visit with Dr. Ashley Hudson in the Huntsville area and I was referred by my Urologist and I was going for another doctor but she was not taking any new patients so the referred and recommended me to Dr .Ashley Hudson I went to her like 2months ago and I have explained to her about my problems that I was having and I told her that the Urologist had send over to do an ultrasound and she said why is the ultrasound sound for and I told because they think it has something to do with my ovaries she was so bothered by doing an ultrasound sound I don't know why and I told her that it's time for my pap examine she got bothered by that too. So when she saw the ultrasound we found out that I have cysts on both ovaries and I ask her if there was anything for the pain she said no that I can go birth control for the cysts but she can't give me nothing for the pain and I said OK. So yesterday on may 21,2025 I went to see her for my follow-up and when I got there the ladys in front very nice and when they called me in the back her nurse assistant said we are only here to talk about the pills and how they are working and I told I'm kind of confused that Dr. Ashley Hudson was going to check my ovaries to see if the treatment is working in what she said in first visit that she going to do. So they take me to the room and the Dr. Ashley Hudson ask me how is the pills and told it fine and then kept asking me questions and I her I'm kind confused I thought you are going to check on my ovaries and if the treatment is working and she said no we can't do the ultrasound b/c insurance won't cover it and she the reason for the pills it was for your pain and I told her you never said that in first visit you said you can't give me anything for the pain and the birth control was to lower down the cysts and she said that she never said that. And she also said because of my age the body changes and it was very rude and trying to call me like im in 70s when im only 37 it was like she was Ageism me and that was a red flag. No should be saying that to anyone specially a doctor. At all this that happened which there is more to it she is a horrible doctor and I hope that people don't recommend her to anyone and she didn't resolve anything of my problems or answered any of my questions and which she refuses to answer them and I would ask her questions and which she doesn't even know what a polyp that's just shocking to hear that a doctor doesn't even what she is doing after studying for where she is at. And doctor to even be there not caring for her patients like other doctors do she should not be a doctor or have good reviews I felt like because I'm Hispanic she has something against Hispanic people and it very sad that we live in world like this. And some doctors would open doors for their patients they did nothing and I know they were saying things when I was walking away because I can hear them it was very unprofessional I hope this gets all over everyone to see what kind of doctor she is and not go to her. They lady at the check out was so sweet and I told her what had happened to me and she was very nice and ask me if I would like to see another doctor and I told yes and she was just very sweet. But other then that Dr. Ashley Hudson and the blonde girl that was with her they are horrible and very unprofessional I would never go to them ever again or even recommend anyone to her she is horrible and very disappointed and dissatisfied of all this came to and paying and charing the insurance that's just crazy how doctors would do that and not resolve nothing for the patients. read more

I called trying to get an appointment they asked about insurance I have bcbs of Michigan which they do accept and said that I also have birth control coverage through medicaid but had no intention of using it and they were super rude and said since I have Medicaid at all they would not see me. It made absolutely no since. read more

I am sure this could not be a reflection of the practice but i witnessed something this afternoon at the front desk. A young lady was trying to pick up a copy of her records. The patient stated her new doctor had made a request but had yet received patient's records. Staff said you should have used patient portal, patient stated she could NOT get a response for log in. Staff said not possible. Staff said patient should have called. Patient stated she had been calling everyday june 3, 4, 5 and now 6th but no one would pick up or return call. Staff stated not possible. Patient restated her position. Staff raised their voice to the young lady very rudely. When the lady's husband appeared beside her, the staff's demeanor changed profusely. They got nice. I felt for this young lady. Really not necessary behavior on the part of the staff at this clinic. That alone made me know it is not a good place for patients even tho there us outstanding doctors on staff. Very sad to witness read more

I've had some issues with my Bone Density Test due to coding and my insurance and today, for a second time, Sheryl Fedrowisch has demonstrated that there is kind and patient people working in places like their Insurance and Billing; when insurance companies pass the ball around and this one person tries to help you out, refilling again, listening to me and my frustrations with all these bills I get even paying a lot for insurance. Thank you Ms. Sheryl for making a difference and taking the time to review this particular bill that keeps going on from Aug 2020. I really appreciated your kindness with this frustrated woman. read more

If I could leave 0 stars I would!! I waited for an hour and a half and didn't see a doctor. The nurse acted like my wait time was nothing. I'm beyond furious and would NOT recommend this place to anyone. read more

Dr. Rushing and the staff are always friendly and professional. Wait time is usually not a problem and Dr. Rushing will take time to answer any questions I have. read more

Plan far in advance and don't have anything come up that you have to reschedule. Make sure to call 3 months ahead of when you need an appointment. If an issue occurs (heaven forbid you have work or kids), they won't have any available appointments for another 3 months, even if you call back within a week or making your original appointment. read more

I can't say enough good about Dr. Shumaker and Dr. Murray, but otherwise, the office is nothing special and my experience with the other doctors has been less than wonderful. I will say that Dr. Shumaker delivered my last child and I could tell that the nurses I had at Huntsville Hospital really respect her and genuinely like working with her. She was never pushy about any decisions and when my VBAC attempt failed and I ended up having a c-section, she was kind and professional about the whole thing. Her nurses are also excellent. Since writing my last review, I switched to the Huntsville office, which has been better than the Madison office. There just isn't anything stand-out about the practice itself, it's office staff, or policies. I know that what doctor you use ultimately comes down to personal preference, so if you love one of these doctors like I do, this practice will be fine and if you don't, then there is probably a practice out there that will be better suited to you. read more

This place would have gotten 5 stars if they had told me the correct location for my initial appointment. I had to drive 40 minutes across town (traffic) because they didn't tell me that new patients have to go to the madison location. Other than that--- I really like this place. It's very clean, atmosphere is great, staff is very friendly and straight-forward (except one lady but one out of many isn't bad). I was still able to get seen even though I didn't get to arrive at the correct location until an hour after my original appointment time--but still, most offices will not do this, so to me, that's awesome. So a Tip: Make sure you confirm which location your appointment is, because it seems like they forget to tell you (I wasn't the only one that day). read more

Completely unpleasant experience. Don't bother with the patient portal to set an appt. You get a one sentence response every 24 hours asking the same questions you answered in the new patient forms. I was moved to 5 different rooms. 5! Had to get undressed twice. I was asked to leave a urine sample, no problem! But no one could tell me why or what they would be checking for. The Doctor was too busy rushing through her schpiel to listen to anything. I'm sure she is great and knowledgeable but geez. I also overheard two nurses talking about how they hoped the reason they weren't as busy was because patients had cancelled their appointments.... talk about feeling unwelcome. This was immediately after everyone came back from lunch... you just came off of a break, if you don't want to work and see patients, get a different job. The phlebotomist in the lab was amazing. She was very kind, professional, explained everything she was doing. I'm glad my trip ended with her. After I was done with everything I was left in the middle of the hall. Didn't know if I was done. Didn't know where to go next. You guys need to remember that a patient is not just a number and something you have to get through to go home at the end of the day. Letting then know what's next or why you are doing something would go a long way. Especially for someone who has never been to your office. Worst experience I have ever bad in a clinic or medical office. I will not recommend to anyone, ever. read more

I have been going here for a couple of years for gyn issues. I have found Dr. Eleanor Murray to be knowledgeable, kind, sensitive and amusing. I have since moved to Florida and am seriously thinking of coming back to Alabama for my gyn appointments as I have been so favorably impressed by Dr. Murray. read more

I have been going here for a year. In the past year I have had 2 miscarriages and they handled both VERY poorly. They ordered blood tests for my HCg levels and did not tell me that they had dropped and that I was going to have a miscarriage until it was too late. I called and only then did they decide to tell me my levels dropped. The second time was when I went in for my ultrasound at 9 weeks and they didn't show me the screen at all or share any information about what was happening. Dr. Murrey just told me about "my options" without even explaining that they couldn't find the heartbeat. When I asked she said "Well I thought you would have assumed". I went to another doctor for treatment and when I asked them to perform a blood test Dr.Murrey said she could no longer accept me as a patient since i saw another doctor for care. I find that very unprofessional since I've been going to them for over a year now and they know I need to now on top of everything deal with going to a new OB.The people they have on the phones are totally unprofessional and do not care for their patients at all. This clinic has lost the little respect I had for them. read more

I'm giving clinic for women one star only because of their office staff. The doctors are wonderful... but it is very important that someone answer the phone when you are in need of help, have questions, or need a prescription refilled. I tried calling all day today and they had in their "closed office" voicemail/ which states I was calling within office hours all day. Each time I call, I am on hold for at least 10 minutes before someone gets to me. Maybe some new management could get this place going in the right direction for their patients? read more

I called to book an appointment and the staff member on the phone was rude. If they cannot be polite on the phone, no reason to bother with them in person!! read more

The location is convenient, and the place is clean/nice, but the people are rude. I am currently attending Auburn University, but I wanted to keep the same Gynecologist because that is who I am comfortable with, but making an appointment here is impossible. Anytime you call you will be on hold for at least 15 minutes without anyone answering your call first. They answer the phone and say "clinic for women". That's it. No thanks for holding a ridiculous amount of time, no name, no how can I help you. It is awful service and it has been the same the entire three years I have gone there. You have to go in for yearly check ups to get refills on your prescriptions, yet the people you call can't even help you. You wait on the phone forever to have them completely blow you off, then ask for your number to have a nurse call you later. The nurses and doctors are usually nice, but the rest is so chaotic and disorganized that it is a completely unpleasant experience. I tried requesting an appointment online through their patient portal, and it says they will get back to you within a day, but I waited a week and nothing. I know living 4 hours away is my fault, but they are impossible to work with and unpleasant to have to deal with. read more