Person I was with let me know about this place so I had no reservation. Just bring sandals to not…read moreburn your feet lol. There's a little shop near by where I bought a water pouch for my phone that floats. I took an exam before and it was quick. They explained everything good. Did the half hour and I think there's a discount before noon which is what we did.

Ryan was rude af he assumed my husband was drinking alcohol because he had a yeti cup. My husband…read moredoesn't drink at all. Ryan then says we aren't able to rent because my husband was on something. He assumed because we were black that we were drunk or on drugs.. the white couple behind us was smoking weed and guess what he rented to them with no problem

Worst experience!!!! First pricey are overpriced. Second the…read moreguy who drives the banana was so unprofessional. Never said one word. Second we fall into the water and we told him If he can go slower didn't. He broke so hard I had damage my face they didn't care I was bleeding from my face and nothing. After five mins we call it a night!! The only nice and caring person that works here is Dairod; he was super kind to give me ice for my nose that was bleeding. And actually acted like he cared. They place needs to hire more people like him!!

Captain Andrew's is the best !!! It was me and my brother on the banana boat and Captain Andrew's…read moretook us on the ride of our lives. We told him to go crazy and he definitely delivered. 100% worth the money.

The service is amazing!! Mari Mata was very helpful and charming. The steps are easy and the whole…read moreprocess is fast. Mari answered all my questions. I needs to use different payment methods and she was very accommodating even tho it was more work for her. She met us at the doc which was very professional, she was there to make sure we were all set and ready!! We had a blast and I will definitely consider renting from them in the future. It was a rainy day but not for long since the captain knew exactly where to go and he made sure we stayed dry and even got some sunny spots. We had the opportunity to swim and some sand bars and the view of downtown/Brickell from the boat was amazing!

I rented a yacht for a group of friends for my husbands birthday. The experience with Mari was…read morefantastic from start to finish. She is always available and very responsive which is huge for me when I am planning anything. She reached out to me a week before our yacht day and there were some concerns she had with the yacht I originally booked and she called me with a solution already which was such relief for me. Many times when there are issues, people don't always have a solution right away, but she did and the yacht was awesome. We had a yacht with a jet ski and my husband had the best time. Captain Joe was so much fun. I will definitely be doing this again and will use Starlux in the future.

Had an awesome time on our excursion a few weeks ago. Our guide was super knowledgeable in telling…read moreus all about the route we were on. Drinks were BYOB and we got to play our own music on the Bluetooth speaker. The boat itself was comfortable as well! Would definitely recommend.

Our family has a tradition of spending a half day on a yacht in Miami, and every time, it's an…read moreunforgettable experience! The service was 10/10 - professional, friendly, and accommodating. The boat was spotless, comfortable, and perfect for taking in the stunning sunset views. Spending quality time with family on the water, enjoying the ocean breeze, and making lifelong memories is truly money well spent. We'll be booking with them again.

On my final night during my recent stay in Miami, I began to look feverishly for any boat cruise…read more Play Time was the sole offer I was able to get. Luckily, it wasn't too far from the Four Seasons, where I was staying. I was apprehensive initially waiting at the Marina, because I couldn't tell where the boat was, where the staff was, how was this boat a cruise or party boat, etc.. Well, shortly thereafter, we were all told to line up and board and a lot more people appeared, and things began to fall into place. I opted to sit on the outside to catch some great views. I helped myself to wine (white and red) that was gratis, free! They also offered beer and sodas aboard the boat. They had vegetables, fruits, crackers cheeses, cookies, and chips, I believe. It was an excellent deal that I purchased on Groupon, that was well worth the $38 dollars. Well, it was on sale that day for $31 per person, but the typical rate is $38. The ride was about two hours and you will sail past million row and get to see celebrities houses. The boat will head back after that. During the course of the ride music was playing, mostly reggae, but a little merengue and rap as we returned to the dock. The staff was extremely friendly and everyone seemingly had a good time. FYI: once you return and exit the boat-- a staff member will be there with a flashlight for your safety (watch your step exiting the boat) also to collect tips for their hard work during the cruise. I would definitely recommend.

I bought a pair of tickets on Groupon for a sunset catamaran cruise for my husband's birthday. I…read morefound that the deal on Groupon was way better than their website. Prior to purchasing the tickets, I called a week in a advance to book a Saturday trip and to make sure they had room. I called what I'm presuming to be the owner and he was friendly and sent me a text with the website to book online and he'd honor the Groupon price. The hardest part was understanding him on the phone, he sounded like he had marbles in his mouth. Once booked, I got my confirmation email and was excited to surprise the hubs on Saturday. The other downfall was, they didn't update their address for their boat location on Groupon and we went to their Hollywood location. Thankfully I had time to reach their other location in Miami. I called to confirm and it was truly in Miami. When I checked Groupon they switched it to the correct address because I pointed it out. We parked at the hotel parking lot nearby and paid a small fee. It was drizzling so I was concerned about that. We waited by the boats and waited for the earlier tour to come back. I noticed a lot of drunken people tumbling off the boat. One even threw up on the boat but thankfully they did a wash down before we got on. There were about fifty people on our boat. The deckhands and captain were friendly and knowledgeable. They gave us some insights on the mansions we rode by. The weather ended up being nice for us. They had good music playing and provided us with unlimited wine, beer, and snacks. Now I know why those people were wasted. The snacks were crackers, cheese, veggies, and hummus. Overall, the boat ride was two hours long and lovely. We actually booked another trip with them a few months later since we had friends in town. A few hours prior to going on the trip, I got a text stating the trip was canceled. We were disappointed because our friends didn't get to experience it. Due to some of the downfalls I've experienced, I would give them a 3.5 star rating; other than that, I had a fun time aside from some of the glitches.

I was able to walk right up on a Sunday afternoon in December and order a day bed with covering…read more This rental came with towels for 4 people. It was just over $100 for the day. In advance I wish I had inquired about closing time, as it was 5pm. Service was efficient and helpful.

I asked for 2 chairs and 1 umbrella. She hit my card for 2 and 2. I pointed the issue out. She said…read morethey didn't have the ability to adjust, refund or credit. Seems like that is a pretty standard operational necessity. Felt scammy as she smiled it off.