I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

I recently had the heater on my pool repaired with Ace, it could not have gone better. They…read moreprovided a very competitive quote in a few minutes, performed the work the next day. The technician, Derrick, could not have been more professional. I will be using them in the future, they are a 10 of 10.

Great job, quick work, and on schedule all the time like clock work. Thank you for the amazing…read moreservice!!

Worst of the worse. Rip off!! When I moved in to the new house, they recommended bunch of work…read morealthough they were responsible of the pool with the last owner. They said they fixed everything costing me several thousand dollars. After 2 weeks, I terminated them. The new pool service team I hired reported cracked plumbing fitting on the pump causing massive water loss. Diamond Pools is bunch of crooks and should be investigated. Horrible service and unethical money sucking owner!

Came to clean our pool. It was green. Manny does a great job. Very affordable maintenance as well.read more

Manny is amazing! He new exactly what our pool needed, just 2 visits the pics speak for…read morethemselves!! TY MANNY!

Great people great service happy customer. Highly recommended Robert and David has solutions and…read moreanswers for all your problems. You won't disappoint at the end.

Thankful for Robert and his knowledge of pools. Had a problem with algae and Robert knew exactly…read morewhat to do to get my pool sparkling clean. He's very professional and willing to educate/answer any questions regarding concerns about my pool. He's been servicing my pool now for a bit and I've been very happy with everything. Definitely recommend him!

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

Mario is The Best Pool Guy I ever had I had 4 people before him and they would not take the time…read moretake give me advice and help out when he could I value his insight on what I need to do to keep up with it and he is always there to help when I'm in a Jam Mario your the man You Need A Professional Pool Guy Call Mario

The proof is in the pudding! Why would a professional business owner text a customer they have not…read more serviced and have not been in contact with for over a month - to talk shit? To intimidate? It's sad that I had to take over and put this guy in his place! As everyone can see he only stops about my husband because I had to insert myself into his mental cock fight he had going on! THIS IS WHAT YOU HAVE TO LOOK FORWARD TO WHEN HE FUCKS UP AND DOESN'T TAKE RESPONSIBILITY. Please DO NOT CONTACT US ANYMORE!

David the owner came out to my house at 6:00pm to see what the problem was!!!…read moreHe fixed it and was on his way in 30 minutes!!! Reasonably priced, a little hard to understand but very personable!!

David is a really good person and professional in pool cleaning and fixing the filter, vacuum. He…read moreoffered me the consultation, call-in service for free. The charge of fixing the machine is reasonable and affordable. I don't know why but I trust this guy at the first meeting and decided to hire him to do the weekly maintenance. That the pool vacuum was not moving anymore gave me a headache after I tried many times. But when he arrived, he pointed out the problem right a way and made the vacuum moving. Thanks to God. Save my day and my following days, I don't need to worry about my pool.

Very nice guy! Helped my mom out in a crisis with her pool, very knowledgeable and very helpful,…read morewould recommend 10/10

My review is a bit mixed…read more Gil began servicing my pool in September 2019, and I continued with his service until March 2026. For most of that time, I was very happy. We had great conversations and built a good rapport, especially during the pandemic when I was working remotely and would often see him while he was servicing the pool. Unfortunately, over the last year or so, I began noticing a decline in the quality of service. Once I returned to the office and was no longer regularly observing the pool maintenance, several issues started to become apparent. I believe Gil may have hired additional help as his business grew, and the level of attention to my pool seemed to suffer as a result. Over the last several months, I noticed my pool's condition gradually deteriorating. My spa stopped working, the electrical panel door was frequently left open, the filter pump lid was occasionally loose and leaking water, and my pool cleaner sat in the same location for weeks without moving. I eventually discovered a broken Jandy valve that appeared to have been damaged for quite some time. What concerned me most was that I was never informed about any of these issues. I also found several bottles of algae-treatment chemicals discarded in a bucket in my yard. While this alone doesn't prove anything improper, it did raise concerns about whether chemical treatments were being used to mask underlying maintenance issues rather than addressing them (maybe another leading indicator to the increased annual service due to rising chemical costs). To be fair, I provided a full month's notice before ending service as a courtesy after nearly seven years as a customer. However, during that final month I began noticing algae spores developing in the pool, which further raised concerns about whether the pool was still being serviced consistently during the last couple of weeks. While the occasional price increases were noticeable, in all honesty, that wasn't my primary concern. My expectation is that routine maintenance includes identifying and communicating equipment problems before they become larger issues. In the final months, it felt more like a quick stop to remove a few leaves, throw in some chemicals, and move on, rather than the comprehensive pool service I had received for many years. I appreciate the good years of service and the personal relationship we developed, which is why this review is mixed rather than entirely negative. However, the decline in maintenance quality, lack of communication regarding equipment issues, and concerns about the consistency of service over the last few months ultimately led me to cancel after nearly seven years.