Bought a new dishwasher from Home Depot and had them install it as well. First, they send me two…read moreinstaller and neither spoke English. I had to go get a Spanish speaking neighbor to translate. The after 2,/1/2 months the dishwasher suddenly tilted sideways 1/2 inch. I called Home Depot, after being on hold 20 minutes, I was told "sorry, we only warranty our installations for 1 month...really. A $1000 dishwasher, which they told me "we'll do a quality install ". Ridiculous. Go to Lowe's!

Worst company to deal with ever. How they're still relevant is beyond me. It's not for builders and…read morecontractors. You wait on hold forever. No pro desk that actually services customers on the phone in a timely manner. They're an internet products company. Outside of ordering on the website they're a NIGHTMARE! Call Menards and save yourself!

Great selection of high-quality products at competitive prices. Customer service is excellent, and…read moreJeff is always easy to work with. This is the perfect one-stop shop for landlords, property managers, or anyone looking to update their home with furniture or appliances.

Mike did not stop until he fixed my washing machine!! Did not charge me extra! Great work!…read more Cleaned his mess!

we have been quite satisfied with Lanes. we've purchased a stove, a refrigerator and a microwave…read morefrom them. the reason for the lower rating is that: 1. the stove installation was never fully levelled perfectly and it's always been an annoyance for us. the workers didn't seem to understand how to do this or really want to do it. not impressed with the professionalism of the company's installers. 2. their repair rates are very very high. we will be looking around next time we have a repair.

Houston was timely and efficient. Thoroughly and quickly found the concern over dishwasher not…read moreworking well. He carefully listened to what I had experienced. He pulled a couple of removable parts that I was unaware of and showed me how to clean them. He examined the rest of the dishwasher to make sure it was working properly and did a quick run. I would hire Lane's and ask for Houston by name.

Sells non working appliances, or they die within a couple weeks!…read more Doesn't stand by his "30 day warranty" and won't pay anything back.. doesn't even show up to court. DO NOT BUY FROM HIM!!!

Prices are hard to beat. Extended store hours make it easy to get there when it's convenient.read more

I just had the most disappointing experience at BB in Lansing MI. All I wanted was to pickup my…read morecomputer after being repaired. The online system screwed up my appointment time so I went in the store. The so-called manager, Lily, refused to: 1. Simply give me my computer. 2. Refused to have her manager call me. 3. Give me the number to corporate. Then, she called ME disrespectful. I said you're calling me disrespectful, look what you're putting me through. Never did I get an I'm sorry or I understand how you feel. Nothing to de-escalate my frustration. It's like they were keeping my computer hostage from me. Im done with Best Buy.

We bought at OLED TV at Best Buy. Had the Geek Squad hook it up. Worked for less than three months…read more Be sure to pay the "Protection money" to Best Buy. LG won't do anything either.

Last week, my 18 month-old refrigerator started making a loud noise at varying intervals. I called…read moreDick's Appliance Service and within 24 hours, Rob was at my door ready to look into the problem. Within 30 seconds of his arrival he diagnosed the problem as ice on the freezer fan (my words not his). Within 7 minutes he had the problem fixed. His work was immaculate, professionally, and of the highest quality. If you have an appliance in need of service, you will not find a better company to go to than Dick's Appliance Service. Quick, professional, and incredibly reasonable fees. Truly, Plato's idea of an Appliance Service provider.

Rob saved the day. My banshee dryer was driving me (and my poor neighbors) insane and I just…read morecouldn't take it anymore! Called on Thursday, respond Friday morning, and Rob was there Monday afternoon to fix it. Extraordinarily polite (even took off his boots without asking) and just a pure professional the entire time. Fixed the squeaky wheel with a three month guarantee. Thank you for bringing some blessed silence back into our lives. Highly recommend!! Don't grit your teeth and pray that the noise will stop. You have suffered enough - call them now!!

Great folks, took three trips, not their fault, someone scammed wirlpool by repacking used parts…read more Money well spent washer works great, get the warranty you won't regret it.

Products are good - but pricing is bad. $300 more than other local vendors. They lowered their…read moreprice on my item by $100 the day after I ordered mine, and they would not give me the adjustment. Also, charged me $175 to install an item that costs $159. Not happy.