The doctors are great! It's the front desk staff that is rude and short with the patients. They are…read moretoo busy gossiping with each other and not caring to help the patients or even taking the initiative to help the patient with their paperwork.

I hate (love?) to jump on the bandwagon but this place sucks. I LOVE UCLA, in general. I LOVE my…read morePrimary Care Physician. I LOVE that they are always punctual. I walked into SCOI for an appt with my wife and you could tell instantly, the waiting room was way to big and there were way too many people in it. So not only were they running WAY behind but they have prepared for running way behind because (my guess is) they are ALWAYS running way behind. I mean the irony alone!! Here are all these people with bad backs and other issues and you are making them sit in an uncomfortable waiting area for hours? Exaggeration, you say? I went to ask about when we might get seen after it was 33 minutes past our appt time. (Of course, we got there twenty minutes early because we don't operate like SCOI... we are mindful of our time and obligations... so we've been there close to an hour.) We were told that we "were next" but they could not tell me if that meant 5 minutes or 45 minutes but it didn't matter because we were relatively sure it would be the same situation the next time we came to this office and this was not a situation we wanted to be involved with regularly... so we left. (We would have told them we were leaving but they didn't have the decency to keep us informed when they were running 10 minutes, 20 minutes, 30 minutes late... let them do the guessing this time.) Fast forward almost an hour and we get a phone call while driving home... "Are you in the clinic? We are looking for you." You are looking for us NOW? About an hour-and-a-half past our appt??? Could you have looked for us about 15 minutes after our appt time to say, "Sorry but the dr is running late"? Don't get me wrong... the girls were all nice. It's probably hard to remain even semi-nice in that kind of chaos. About 5 to 7 years ago I thought I noticed a shift in this kind of practice of keeping patients waiting forever. With cell phones, automatic reminders, online scheduling, Yelp reviews... I thought I was seeing that my wait times had become very reasonable. Ya know? Word will get out and people won't stand for it so you better get your shite together... SCOI didn't get the memo. They literally do not care about this review... or your time. I'm giving two stars... because the girls at front were pretty cool and, who knows, the doctors may be great.

A big THANK YOU to Omar for his fantastic customer service! I moved state and required some notes…read morefrom a few years back for my new health insurance company. I've been doing this with every doctor I visited for 10 years and it has turned into a huge time consuming problem. Not with Dr Rudin's office though! Omar made sure they were available same day, and phoned to make sure I had them. I just wish all the other doctor's offices had an Omar to deal with ;) If you are reading this wondering if you should go to see Dr Rudin about back or neck pain, just go. He is as good as the other reviewers say he is. Listening intently and going over your MRI with you explaining as he goes. Plus his staff are fantastic to work with, whether it is notes, billing or an examination. Back and neck pain are horrible to deal with, don't put up with it when modern medicine has answers!

Dr. Rudin is patient, kind and knowledgeable. He will honestly review your situation and offer…read moreoptions. I especially appreciate his bedside manner, doesn't seem rushed and takes the time to listen. Wonderful friendly office staff, too. Free ample parking, get as close to the east side of the building and enter on Hampshire.

Chelsea the receptionist is extremely rude, for the face of the business... totally unacceptable.read more

Dr. Thomas has been my surgeon for the past 4 years. He listens to the concerns and approaches…read morewith a high level of care and compassion. His goal is to get his patients back to functioning at their best. The staff are all pleasant, friendly and helpful with all necessary insurance forms and disability paperwork. Highly recommended!!

Dr. Cohen spent a lot of time with me, and he put my mind at ease after a cut on my fingers. I had…read moreto pay out of pocket (and it's expensive), but it is worth it. He got me in last minute, and everyone in his office was punctual and nice. I am thankful for Dr. Cohen.

The front desk receptionist needs a serious lesson in professionalism and basic courtesy. She is…read morelike a robot. A doctor's office should feel welcoming, respectful, and empathetic not like you're inconveniencing someone simply by being there. The front desk is the first point of contact for patients and families, and the way people are spoken to matters. There is no reason for a receptionist to come across as rude, dismissive, or entitled. You do not own the office, and treating people with kindness and respect is a basic part of working in a healthcare environment. What makes it even more disappointing is seeing the tone of some of the responses to reviews on this page. They certainly do not give the impression of a warm, patient-centered medical practice. People coming into a doctor's office may already be stressed, nervous, in pain, or dealing with difficult circumstances. A little empathy and professionalism at the front desk goes a long way.

I could not agree more with everyone who reports the Dr. Getelman is a complete arrogant narcissist…read morewho cannot wait to leave the room. He will give you about 5 minutes or less and not give you any time to discuss anything. He literally never even fully entered the room for my last visit and spoke to me with his hand on the door handle the entire 3 minutes of my appointment. I have seen on the google reviews that his office has time to respond to negative feedback...they just won't respond to you in person. I find that interesting since I sent him a message right after my last visit expressing how upset I was and never heard back...guess I would have gotten a response if I had just posted it on his google page.

I agree with the comments regarding Dr. Getelman's rudeness and arrogance. I had seen him a few…read moreyears ago when I had recent rotator cuff surgery from a different local surgeon and was still in a lot of pain months later. In addition, a small cyst had developed on the same shoulder, out of the blue. Because it was a workmen's compensation surgery, I had to go through tremendous hoops to get an appointment with a second doctor, for a second opinion. Getelman walked into the office with his snarky female scribe, failed to mention what he had seen on the X-ray his office had taken, and told me to go back to the original surgeon. As he and his scribe exited the room, he said "You'll have to get that cyst taken care of." The appointment I had waited several weeks was over in less than two minutes. What a pompous narcissist. Long story short, had to jump through hoops again to get yet another opinion from a completely different doctor, who ordered an initial X-ray and the results were that a bone spur had been missed during the initial surgery and was rubbing against a tendon, which was causing the pain. So, a second surgery months later and my shoulder healed perfectly. Getelman either missed the bone spur on the X-ray or never looked at it and or he could have cared less. I'm guessing it was a combination of both. Kim R.

Pure excellence! I have been patient with Dr.Geller since 2018 and have had some complex foot and…read moreankle problems. Although the conditions are chronic, Dr.Geller helped a lot being very knowledgeable, skilled, passionate and kind. As a physician myself that is much more than you can hope for. I highly recommend him and his services.

Dr Geller is outstanding. So nice to have his practice, quality and talent in our community what a…read morecatch. I am a physician referral source for over 43 years I have devoted my life to many aspects of healthcare mostly utilization management, physician credential and quality assurance. It is so refreshing to see us bringing back some great quality into our community. We have taken many hits with some of our top physicians either retiring or moving out of California. This being said we are slowly but surly on a steady path with some outstanding doctors stepping in. This is one of those for sure. I highly recommend Dr Geller. Toni Musso

Exceptional Experience & Recovery with Dr. Sumit H. Rana…read moreProcedure: Outpatient Robotic Total Knee Replacement (Subvastus Approach) I can't say enough good things about my experience with Dr. Sumit H. Rana and his team. Before going into my robotic total knee replacement, I had heard plenty of stories about how grueling and difficult knee recovery can be. While I know everyone's experience is different, my recovery has been remarkably smooth. Whether I was just incredibly fortunate or benefited from choosing the right surgeon and technique, my results exceeded my expectations. The Surgery Experience The procedure was performed as an outpatient surgery at a brand-new surgical center. From start to finish, the entire process was quick, seamless, and easy. The nursing and support staff were outstanding--friendly, attentive, and genuinely helpful in keeping me comfortable and informed. Dr. Rana's surgical precision was evident right away: the incision was extremely neat, and as it continues to heal, there is almost no visible scar left. Recovery & Outcome My post-surgery pain was minimal and lasted for only a very limited window. I had great range of motion straight out of surgery, was ditching the cane and walking on my own within a week and have been hitting recovery milestones well ahead of standard timelines ever since. Recommendation During my rehabilitation, I mentioned Dr. Rana to my physical therapy team, and they told me that they always see great outcomes and rapid progress from his patients. In hindsight, although I of course did my own research, I probably should have consulted a PT before choosing my surgeon! If you are considering a robotic knee replacement, especially via the subvastus approach, I cannot recommend Dr. Rana highly enough. He and his team gave me my mobility back faster and easier than I ever thought possible.

I had an appointment for trigger-finger surgery of my left hand. Dr. Kevin Nadel's Surgery…read moreScheduling Coordinator, Tammy Torres, was very prompt in contacting me to schedule the surgery. Ms. Torres was very professional, patient, and understanding of my needs. Furthermore, Ms. Torres provided me with exemplary service. Her work ethic is what all medical personnel should aspire to. I highly recommend Providence Center for Orthopaedic Specialists.

Dr. Patterson is absolutely the best. He can diagnose and treat pain issues, and makes injections…read morepainless! His entire staff is well trained and friendly. I was resistant to being treated by a PA until recently, when I met Rebecca! She is caring and SO capable. She has seen me through some difficult shoulder / neck issues and took it upon herself to do some research about the cause of my headaches. Don't hesitate! This is the place to go for orthopedic medicine!

We have been bringing our kids here for a for years. Dr Paterson is such a great doctor…read more Unfortunately had to see another doctor and it was absolutely a waste of time. The level if incompetence was so bad, hard to fully express in just one paragraph. Wanted to do X-rays without ever speaking to a doctor or asking my kid what was hurting or why. After a full 90 second exam, her diagnosis was "I have no idea why your arm is hurting, I'm very confused". And that was after a 1 hour 15 minute wait. I just got up and left with absolute disgust and disbelief that was my experience. Unfortunate we loved Dr Paterson but can't even imagine visiting this office again. Stay far away !!!!

10 Stars for Dr. Mike Vercillo and his staff. I had a great deal of anxiety with having a badly…read moreneeded TKR. I had 3 other local MD's tell me that Dr. Vercillo was the best in the area. They were right. Wish I had done it 2 years ago. It has been life changing for the good. Dr. Vercillo's staff is amazing as well. His office manager (Tina) is always accommodating, and she also was very reassuring pre-op which helped with my anxious thoughts. I give my highest recommendation for this exceptional Surgeon and his office. If you have shoulder or knee issues, look no further than Dr. Michael Vercillo!

I had a total knee replacement and have had a much better recovery than I expected. Dr Vercillo is…read morevery caring and an excellent surgeon!

Very efficient office very thorough. The doctor was personable and knowledgeable. I may need a knee…read morereplacement down the road. He recently did a friend of mine and my friend was very happy with him.

Dr Tchejeyan is an outstanding doctor. He is professional and precise on his work. His staff are…read morealso professional and courteous.