The doctors are great! It's the front desk staff that is rude and short with the patients. They are…read moretoo busy gossiping with each other and not caring to help the patients or even taking the initiative to help the patient with their paperwork.

I hate (love?) to jump on the bandwagon but this place sucks. I LOVE UCLA, in general. I LOVE my…read morePrimary Care Physician. I LOVE that they are always punctual. I walked into SCOI for an appt with my wife and you could tell instantly, the waiting room was way to big and there were way too many people in it. So not only were they running WAY behind but they have prepared for running way behind because (my guess is) they are ALWAYS running way behind. I mean the irony alone!! Here are all these people with bad backs and other issues and you are making them sit in an uncomfortable waiting area for hours? Exaggeration, you say? I went to ask about when we might get seen after it was 33 minutes past our appt time. (Of course, we got there twenty minutes early because we don't operate like SCOI... we are mindful of our time and obligations... so we've been there close to an hour.) We were told that we "were next" but they could not tell me if that meant 5 minutes or 45 minutes but it didn't matter because we were relatively sure it would be the same situation the next time we came to this office and this was not a situation we wanted to be involved with regularly... so we left. (We would have told them we were leaving but they didn't have the decency to keep us informed when they were running 10 minutes, 20 minutes, 30 minutes late... let them do the guessing this time.) Fast forward almost an hour and we get a phone call while driving home... "Are you in the clinic? We are looking for you." You are looking for us NOW? About an hour-and-a-half past our appt??? Could you have looked for us about 15 minutes after our appt time to say, "Sorry but the dr is running late"? Don't get me wrong... the girls were all nice. It's probably hard to remain even semi-nice in that kind of chaos. About 5 to 7 years ago I thought I noticed a shift in this kind of practice of keeping patients waiting forever. With cell phones, automatic reminders, online scheduling, Yelp reviews... I thought I was seeing that my wait times had become very reasonable. Ya know? Word will get out and people won't stand for it so you better get your shite together... SCOI didn't get the memo. They literally do not care about this review... or your time. I'm giving two stars... because the girls at front were pretty cool and, who knows, the doctors may be great.

Regarding Ann H's review of Dr. Walter A Thomas is absolute BS coming clearly from a hypochondriac…read morewithout medical training who thinks she knows better than the doctor and his staff. Look at his reviews, better yet meet Dr Thomas and his professional ,kind staff and judge for yourself!! I can say this since I am a patient who had successful extensive shoulder surgery done on Nov 13th 2025 and currently working on gaining range and strength with his wonderful PT staff!! I had rotator cuff and anterior labrum tear shoulder 13 years ago on my left shoulder by another orthopedist and there is No comparison to Dr Walter Thomas's skill and genuine patient care!! Highly recommend him and his office 5+ stars Thank you Dr Thomas & your staff!!

Dr. Thomas has been my surgeon for the past 4 years. He listens to the concerns and approaches…read morewith a high level of care and compassion. His goal is to get his patients back to functioning at their best. The staff are all pleasant, friendly and helpful with all necessary insurance forms and disability paperwork. Highly recommended!!

Honestly when I first found this place I was so excited because I was actually seeing progress…read more Marisa is a great physical therapist. I had great help from her, Drew and John. I have a very complex case and Marisa took her time with me and never gave up. Unfortunately Marisa is no longer going to be there so when I went to switch therapists to a specific one Shey told me I couldn't and had to go with a PTA. I explained due to my surgical history and complex case I wanted an actual PT specifically the one I had named and she told me no again due to him having no openings. I told her then I was going to go to a new physical therapy place and she said ok. I don't think this is how you should treat patients that come to your facility at all. I looked up this therapist openings and sure enough he had one the very next day and multiple in two weeks. It's very sad that this is how they decided to treat their patient. On top of dealing with all my medical issues to also deal with rude customer service. Attached you can see all the appointments Shey claimed weren't available. To clarify: I was told the provider was not available at all. I clarified that with them because I didn't mind waiting for the person I wanted to be treated by. My Pt had recommended to this specific one not the one suggested by you or your front desk team. I never once said a PTA was bad but due to my situation I wanted someone who has been working longer and has the experience and has specifically worked on my case. Also I did not leave abruptly I was in live athletics for about 20 minutes following that conversation. There was plenty of time for an in person conversation.

Chris is great! Helping my son Elijah get back to playing after an ACL tear. He goes in with pain,…read morecomes out pain free. Highly recommend for athletes.

I had an appointment for trigger-finger surgery of my left hand. Dr. Kevin Nadel's Surgery…read moreScheduling Coordinator, Tammy Torres, was very prompt in contacting me to schedule the surgery. Ms. Torres was very professional, patient, and understanding of my needs. Furthermore, Ms. Torres provided me with exemplary service. Her work ethic is what all medical personnel should aspire to. I highly recommend Providence Center for Orthopaedic Specialists.

Really happy with my experience. Dr. Bachner was consultative and informative from the jump and…read moreallowed me to pick my course of action. Ultimately I opted for surgery, which was also smooth. 2 months post op and I'm much better than before. Much appreciated.

I usually don't write reviews about doctors because I don't like to write negative reviews. My son…read morewent to see Dr. Thakral years ago and I was so impressed with his warm demeanor, calmness, and of course his intelligence. He was very thorough and explained everything, so clearly. I left the office and knew he was a great doctor and, I would go to when I had a problem. I just had my appointment and left with the biggest smile on my face. DR. THAKRAL is probably one of the best doctors that I have been to. He diagnosed me very quickly and treated me . There was never a sense that he was not rushing me or not listening to me. The doctor actually likes to know who he is treating and will ask you about other health issues( not just my orthopedic issues) , and i felt so comfortable talking to him.

Dr. Thakral is truly one of the kindest physicians that I have ever met. He takes his time to fully…read moreunderstand the problem, never makes you feel rushed, and then offers treatment options. He did PRP injections for my bi-lateral tennis elbows and explained the entire process and gave me reasonable outcome expectations. The entire office staff is so helpful and professional, I highly recommend.

Excellent. Went to tons of different docs. Too many chiros were doing adjustments right away when…read morei wasnt ready for it. Amir took a more non invasive approach which ended up working in the long run with also muscle testing. Saw actualy visible improvements each time. Gave me exercises which made sense and worked. Was also very informative and looked at the body as a whole. Highly recommend.

As a long time client of this DR, I hate to write such a poor review…read more However, After being treated so poorly over the past few months after having to miss multiple appointments due to being busy as a business owner myself, I am extremely unsatisfied. Dr Amir makes Business personal. I always owned up to missing an appointment by offering to pay for the 15 minute appointment I ever missed, however, he started to belittle me after a few times saying "moving forward I will need to add your credit card on file " even though I always paid him for missed visits. Also, saying he lied and claimed he has clients who could of used the spot even though he has no clients on his schedule. After being honest with him again, he finally says "It's not a trust issue at all. It's a matter of respect. Never in my life have I made an appointment and just not showed up. It's part of respecting the other persons. Not a problem. Be well and I wish you the best in your future endeavors" I have never heard a business owner make missing an appointment such a personal issue. He is a very poor business owner that has lost many of his clients due to his "opinions" lol I DO NOT RECOMMEND.

Great, caring staff. Doc Anthony sees me each visit. Quite accommodating for scheduling. Easy to…read morefind and ample parking.

Beautiful location and the PT is excellent, I have rare condition and they treat it. It was super…read moreeasy to make appt, I am looking forward to coming in twice a week

Be absolutely careful when it comes to the billing practices at this business. I paid for every…read moresingle (10+) appointments out of pocket while in office and twice now they have sent me bills months after I was last seen. The bills did not include any breakdown of how these charges occurred. I have called countless times to get someone from their billing department on the phone however "Nancy" failed to return any of those voicemails or answer the phone during business hours!!

Dr. Patterson is a gem and he is the only reason we have stayed here. His office staff is TERRIBLE…read more Every. Single. One. Never have I met a more incompetent office staff that also doesn't care about patient care and experience. They are incompetent and unprofessional. They don't check their messages or get back to you. I was charged a $75 late cancellation fee after leaving a message to cancel that they didn't get. I am seriously considering not going back after we have been patients for over a decade.